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Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…

Computation and Language · Computer Science 2023-12-29 Seokhoon Jeong , Assentay Makhmud

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Tool-augmented LLMs are a promising approach to create AI agents that can have realistic conversations, follow procedures, and call appropriate functions. However, evaluating them is challenging due to the diversity of possible…

Computation and Language · Computer Science 2024-10-11 Samuel Arcadinho , David Aparicio , Mariana Almeida

When automating plan generation for a real-world sequential decision problem, the goal is often not to replace the human planner, but to facilitate an iterative reasoning and elicitation process, where the human's role is to guide the AI…

Artificial Intelligence · Computer Science 2026-04-10 Guilhem Fouilhé , Rebecca Eifler , Antonin Poché , Sylvie Thiébaux , Nicholas Asher

Large Language Models have recently gained significant attention in scientific discovery for their extensive knowledge and advanced reasoning capabilities. However, they encounter challenges in effectively simulating observational feedback…

Machine Learning · Computer Science 2024-05-17 Pingchuan Ma , Tsun-Hsuan Wang , Minghao Guo , Zhiqing Sun , Joshua B. Tenenbaum , Daniela Rus , Chuang Gan , Wojciech Matusik

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Large language models have demonstrated impressive retrieval-augmented capabilities. However, a crucial area remains underexplored: their ability to appropriately adapt responses to the certainty of the retrieved information. It is a…

Computation and Language · Computer Science 2026-05-11 Behzad Shayegh , Mohamed Osama Ahmed , Fred Tung , Leo Feng

The advent of Large Language Models (LLMs) has shown the potential to improve relevance and provide direct answers in web searches. However, challenges arise in validating the reliability of generated results and the credibility of…

Information Retrieval · Computer Science 2023-10-20 Xiang Shi , Jiawei Liu , Yinpeng Liu , Qikai Cheng , Wei Lu

Large language models (LLMs) can generate fluent dialogue, but prior works lack situational grounding, dynamic strategy control, and evaluation aligned with clinical standards in motivational interviewing (MI). We introduce StoryMI, a…

Computation and Language · Computer Science 2026-05-28 Qingyu Meng , Min Chen , Dingming Liu , Yifan Mo , Yue Su , Xin Sun , Koen Hindriks , Jiahuan Pei

The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging…

Large language models (LLMs) have demonstrated remarkable capabilities across a range of text-generation tasks. However, LLMs still struggle with problems requiring multi-step decision-making and environmental feedback, such as online…

Artificial Intelligence · Computer Science 2025-02-18 Zhenfang Chen , Delin Chen , Rui Sun , Wenjun Liu , Chuang Gan

Large Language Models (LLMs) are becoming ubiquitous to create intelligent virtual assistants that assist users in interacting with a system, as exemplified in marketing. Although LLMs have been discussed in Modeling & Simulation (M&S), the…

Human-Computer Interaction · Computer Science 2024-09-25 Philippe J. Giabbanelli , Jose J. Padilla , Ameeta Agrawal

Large language models (LLMs) present an enormous evolution in the strategic potential of conversational recommender systems (CRS). Yet to date, research has predominantly focused upon technical frameworks to implement LLM-driven CRS, rather…

Information Retrieval · Computer Science 2026-04-01 Hannes Kunstmann , Joseph Ollier , Joel Persson , Florian von Wangenheim

Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…

Computation and Language · Computer Science 2026-03-03 Jiyoon Myung

Large Language Models (LLMs) are widely used in critical fields such as healthcare, education, and finance due to their remarkable proficiency in various language-related tasks. However, LLMs are prone to generating factually incorrect…

Computation and Language · Computer Science 2023-11-27 Muneeswaran I , Shreya Saxena , Siva Prasad , M V Sai Prakash , Advaith Shankar , Varun V , Vishal Vaddina , Saisubramaniam Gopalakrishnan

Task-based dialogue systems assist users in achieving specific goals, such as executing actions or retrieving information, through natural language interactions. Accurate coreference resolution is essential, as it involves identifying…

Computation and Language · Computer Science 2026-05-01 Oier Ijurco , Oier Lopez de Lacalle

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

In retrieval-augmented generation (RAG) question answering systems, generating citations for large language model (LLM) outputs enhances verifiability and helps users identify potential hallucinations. However, we observe two problems in…

Computation and Language · Computer Science 2025-10-21 Guo Chen , Qiuyuan Li , Qiuxian Li , Hongliang Dai , Xiang Chen , Piji Li
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