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While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Artificial Intelligence (AI) has a communication problem. XAI methods have been used to make AI more understandable and helped resolve some of the transparency issues that inhibit AI's broader usability. However, user evaluation studies…

Human-Computer Interaction · Computer Science 2023-09-01 Simon Hudson , Matija Franklin

Humans rely more and more on systems with AI components. The AI community typically treats human inputs as a given and optimizes AI models only. This thinking is one-sided and it neglects the fact that humans can learn, too. In this work,…

Human-Computer Interaction · Computer Science 2020-09-22 Johannes Schneider

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…

Human-Computer Interaction · Computer Science 2024-04-12 Marvin Pafla , Kate Larson , Mark Hancock

We argue that enabling human-AI dialogue, purposed to support joint reasoning (i.e., 'inquiry'), is important for ensuring that AI decision making is aligned with human values and preferences. In particular, we point to logic-based models…

Artificial Intelligence · Computer Science 2024-05-29 Elfia Bezou-Vrakatseli , Oana Cocarascu , Sanjay Modgil

There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought…

Artificial Intelligence · Computer Science 2019-02-05 Leilani H. Gilpin , David Bau , Ben Z. Yuan , Ayesha Bajwa , Michael Specter , Lalana Kagal

With the growing capabilities and pervasiveness of AI systems, societies must collectively choose between reduced human autonomy, endangered democracies and limited human rights, and AI that is aligned to human and social values, nurturing…

Artificial Intelligence · Computer Science 2023-07-13 Catholijn M. Jonker , Luciano Cavalcante Siebert , Pradeep K. Murukannaiah

Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Samir Passi , Q. Vera Liao , Larry Chan , I-Hsiang Lee , Michael Muller , Mark O. Riedl

A central goal of explainable artificial intelligence (XAI) is to improve the trust relationship in human-AI interaction. One assumption underlying research in transparent AI systems is that explanations help to better assess predictions of…

Artificial Intelligence · Computer Science 2021-06-23 Felix Biessmann , Viktor Treu

Recent XAI studies have investigated what constitutes a \textit{good} explanation in AI-assisted decision-making. Despite the widely accepted human-friendly properties of explanations, such as contrastive and selective, existing studies…

Computers and Society · Computer Science 2025-05-05 Yongsu Ahn , Yu-Ru Lin , Malihe Alikhani , Eunjeong Cheon

Explainable Artificial Intelligence (XAI) has become critical in enhancing the transparency and trustworthiness of AI systems, especially as these systems are increasingly deployed in high-stakes domains such as healthcare and finance.…

Symbolic Computation · Computer Science 2024-08-13 Shengxin Hong , Xiuyi Fan

As computational systems supported by artificial intelligence (AI) techniques continue to play an increasingly pivotal role in making high-stakes recommendations and decisions across various domains, the demand for explainable AI (XAI) has…

Artificial Intelligence · Computer Science 2023-12-20 Muhammad Suffian , Ulrike Kuhl , Jose M. Alonso-Moral , Alessandro Bogliolo

Explainable artificial intelligence (XAI) can help foster trust in and acceptance of intelligent and autonomous systems. Moreover, understanding the motivation for an agent's behavior results in better and more successful collaborations…

Robotics · Computer Science 2020-10-12 Tom Weber , Stefan Wermter

Artificial intelligence-driven adaptive learning systems are reshaping education through data-driven adaptation of learning experiences. Yet many of these systems lack transparency, offering limited insight into how decisions are made. Most…

Artificial Intelligence · Computer Science 2025-08-04 Maryam Mosleh , Marie Devlin , Ellis Solaiman

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Ensuring fairness in artificial intelligence (AI) is important to counteract bias and discrimination in far-reaching applications. Recent work has started to investigate how humans judge fairness and how to support machine learning (ML)…

Human-Computer Interaction · Computer Science 2022-04-25 Yuri Nakao , Simone Stumpf , Subeida Ahmed , Aisha Naseer , Lorenzo Strappelli

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano