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The development of Large Language Models (LLMs) has catalyzed automation in customer service, yet benchmarking their performance remains challenging. Existing benchmarks predominantly rely on static paradigms and single-dimensional metrics,…

Artificial Intelligence · Computer Science 2026-04-13 Ling Shi , Yuqin Dai , Ziyin Wang , Ning Gao , Wei Zhang , Chaozheng Wang , Yujie Wang , Wei He , Jinpeng Wang , Deiyi Xiong

Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is…

Computation and Language · Computer Science 2026-04-30 Eliya Naomi Aharon , Meytal Grimland , Avi Segal , Loona Ben Dayan , Inbar Shenfeld , Yossi Levi Belz , Kobi Gal

Large language models (LLMs) have proven to work well in question-answering scenarios, but real-world applications often require access to tools for live information or actuation. For this, LLMs can be extended with tools, which are often…

Software Engineering · Computer Science 2026-01-16 Robert K. Strehlow , Tobias Küster , Oskar F. Kupke , Brandon Llanque Kurps , Fikret Sivrikaya , Sahin Albayrak

Large language models (LLMs) have achieved remarkable progress, yet their internal mechanisms remain largely opaque, posing a significant challenge to their safe and reliable deployment. Sparse autoencoders (SAEs) have emerged as a…

Computation and Language · Computer Science 2026-02-11 Jiaojiao Han , Wujiang Xu , Mingyu Jin , Mengnan Du

Reinforcement learning with verifiable rewards improves reasoning in large language models (LLMs), but many methods still rely on large human-labeled datasets. While self-play reduces this dependency, it often lacks explicit planning and…

Artificial Intelligence · Computer Science 2026-03-18 Yulin Peng , Xinxin Zhu , Chenxing Wei , Nianbo Zeng , Leilei Wang , Ying Tiffany He , F. Richard Yu

Evaluating relevance in large-scale search systems is fundamentally constrained by the governance gap between nuanced, resource-constrained human oversight and the high-throughput requirements of production systems. While traditional…

As Large Language Models are rapidly deployed across diverse applications from healthcare to financial advice, safety evaluation struggles to keep pace. Current benchmarks focus on single-turn interactions with generic policies, failing to…

Cryptography and Security · Computer Science 2025-10-28 Madhur Jindal , Hari Shrawgi , Parag Agrawal , Sandipan Dandapat

Long-term memory is becoming a central bottleneck for language agents. Exsting RAG and GraphRAG systems largely treat memory graphs as static retrieval middleware, which limits their ability to recover complete evidence chains from partial…

Artificial Intelligence · Computer Science 2026-05-13 Juntong Wang , Haoyue Zhao , guanghui Pan , Xiyuan Wang , Yanbo Wang , Qiyan Deng , Muhan Zhang

Assessing how well a large language model (LLM) understands human, rather than merely text, remains an open challenge. To bridge the gap, we introduce Sentient Agent as a Judge (SAGE), an automated evaluation framework that measures an…

Computation and Language · Computer Science 2025-05-22 Bang Zhang , Ruotian Ma , Qingxuan Jiang , Peisong Wang , Jiaqi Chen , Zheng Xie , Xingyu Chen , Yue Wang , Fanghua Ye , Jian Li , Yifan Yang , Zhaopeng Tu , Xiaolong Li

Large language models (LLMs) can generate syntactically valid optimization programs, yet often struggle to reliably choose an effective modeling strategy, leading to incorrect formulations and inefficient solver behavior. We propose SAGE, a…

Artificial Intelligence · Computer Science 2026-05-05 Ruiqing Zhao , Fengzhi Li , Yuan Zuo , Rui Liu , Yansong Liu , Yunfei Ma , Fanyu Meng , Junlan Feng

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural…

Computation and Language · Computer Science 2016-06-15 Iulian Vlad Serban , Alessandro Sordoni , Ryan Lowe , Laurent Charlin , Joelle Pineau , Aaron Courville , Yoshua Bengio

End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…

Computation and Language · Computer Science 2018-06-06 Denis Yarats , Mike Lewis

Agent-based models (ABMs) stand as an essential paradigm for proposing and validating hypothetical solutions or policies aimed at addressing challenges posed by complex systems and achieving various objectives. This process demands…

Computation and Language · Computer Science 2024-04-02 Tong Niu , Weihao Zhang , Rong Zhao

Neural conversation models such as encoder-decoder models are easy to generate bland and generic responses. Some researchers propose to use the conditional variational autoencoder(CVAE) which maximizes the lower bound on the conditional…

Computation and Language · Computer Science 2019-11-25 Jun Gao , Wei Bi , Xiaojiang Liu , Junhui Li , Guodong Zhou , Shuming Shi

Large Language Models (LLM) are increasingly integrated into everyday interactions, serving not only as information assistants but also as emotional companions. Even in the absence of explicit toxicity, repeated emotional reinforcement or…

Computation and Language · Computer Science 2026-01-23 Jihyung Park , Saleh Afroogh , David Atkinson , Junfeng Jiao

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small…

Computation and Language · Computer Science 2017-05-30 Tsung-Hsien Wen , Yishu Miao , Phil Blunsom , Steve Young

Large language models are unable to continuously adapt and learn from new data during reasoning at inference time. To address this limitation, we propose that complex reasoning tasks be decomposed into atomic subtasks and introduce SAGE, a…

Computation and Language · Computer Science 2025-09-09 Jiacheng Wei , Faguo Wu , Xiao Zhang

Data scarcity is one of the main obstacles of domain adaptation in spoken language understanding (SLU) due to the high cost of creating manually tagged SLU datasets. Recent works in neural text generative models, particularly latent…

Computation and Language · Computer Science 2018-11-07 Kang Min Yoo , Youhyun Shin , Sang-goo Lee

Large Language Models (LLMs) achieve strong performance on standard knowledge evaluation benchmarks, yet recent work shows that their knowledge capabilities remain brittle under question variants that test the same knowledge in different…

Computation and Language · Computer Science 2026-05-13 Xiaoyuan Li , Yuzhe Wang , Moxin Li , Keqin Bao , Rui Men , Yichang Zhang , Dayiheng Liu , Wenjie Wang , Fuli Feng

The vision of an inclusive World Wide Web is impeded by a severe linguistic divide, particularly for communities in low-resource regions of Southeast Asia. While large language models (LLMs) offer a potential solution for translation, their…

Computation and Language · Computer Science 2026-03-23 Zhixiang Lu , Chong Zhang , Yulong Li , Angelos Stefanidis , Anh Nguyen , Imran Razzak , Jionglong Su , Zhengyong Jiang
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