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Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…

Information Retrieval · Computer Science 2024-07-08 Maddalena Amendola , Andrea Passarella , Raffaele Perego

The rapid development recently of Community Question Answering (CQA) satisfies users quest for professional and personal knowledge about anything. In CQA, one central issue is to find users with expertise and willingness to answer the given…

Information Retrieval · Computer Science 2018-04-24 Sha Yuan , Yu Zhang , Jie Tang , Juan Bautista Cabotà

Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…

Social and Information Networks · Computer Science 2018-07-18 Xianzhi Wang , Chaoran Huang , Lina Yao , Boualem Benatallah , Manqing Dong

Community question answering (CQA) forums are Internet-based platforms where users ask questions about a topic and other expert users try to provide solutions. Many CQA forums such as Quora, Stackoverflow, Yahoo!Answer, StackExchange exist…

Machine Learning · Computer Science 2023-09-15 Nafis Sajid , Md Rashidul Hasan , Muhammad Ibrahim

Question Routing in Community-based Question Answering websites aims at recommending newly posted questions to potential users who are most likely to provide "accepted answers". Most of the existing approaches predict users' expertise based…

Social and Information Networks · Computer Science 2022-07-06 Vaibhav Krishna , Vaiva Vasiliauskaite , Nino Antulov-Fantulin

Community Question Answering (CQA) websites can be claimed as the most major venues for knowledge sharing, and the most effective way of exchanging knowledge at present. Considering that massive amount of users are participating online and…

Information Retrieval · Computer Science 2018-10-29 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Xiang Zhang

The Expert Finding (EF) task is critical in community Question&Answer (CQ&A) platforms, significantly enhancing user engagement by improving answer quality and reducing response times. However, biases, especially gender biases, have been…

Information Retrieval · Computer Science 2024-07-09 Maddalena Amendola , Carlos Castillo , Andrea Passarella , Raffaele Perego

In this paper, we present a framework for Question Difficulty and Expertise Estimation (QDEE) in Community Question Answering sites (CQAs) such as Yahoo! Answers and Stack Overflow, which tackles a fundamental challenge in crowdsourcing:…

Social and Information Networks · Computer Science 2018-04-24 Jiankai Sun , Sobhan Moosavi , Rajiv Ramnath , Srinivasan Parthasarathy

The problem of personalization in Information Retrieval has been under study for a long time. A well-known issue related to this task is the lack of publicly available datasets that can support a comparative evaluation of personalized…

Information Retrieval · Computer Science 2023-10-06 Pranav Kasela , Gabriella Pasi , Raffaele Perego

This paper addresses the problem of determining the best answer in Community-based Question Answering (CQA) websites by focussing on the content. In particular, we present a system, ACQUA [http://acqua.kmi.open.ac.uk], that can be installed…

Computation and Language · Computer Science 2015-06-18 George Gkotsis , Maria Liakata , Carlos Pedrinaci , John Domingue

Community Question Answering (CQA) websites have become valuable knowledge repositories where individuals exchange information by asking and answering questions. With an ever-increasing number of questions and high migration of users in and…

Information Retrieval · Computer Science 2022-08-05 Vaibhav Krishna , Nino Antulov-Fantulin

Expert finding has been well-studied in community question answering (QA) systems in various domains. However, none of these studies addresses expert finding in the legal domain, where the goal is for citizens to find lawyers based on their…

Information Retrieval · Computer Science 2022-04-21 Arian Askari , Suzan Verberne , Gabriella Pasi

Community Question Answering (CQA) platforms contain plenty of CQA texts (i.e., questions and answers corresponding to the question) where named entities appear ubiquitously. In this paper, we define a new task of CQA entity linking (CQAEL)…

Computation and Language · Computer Science 2022-05-25 Yuhan Li , Wei Shen , Jianbo Gao , Yadong Wang

Knowledge acquisition and exchange are generally crucial yet costly for both businesses and individuals, especially when the knowledge concerns various areas. Question Answering Communities offer an opportunity for sharing knowledge at a…

Information Retrieval · Computer Science 2018-08-08 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Shuai Zhang , Manqing Dong

In this paper, we describe an effective convolutional neural network framework for identifying the expert in question answering community. This approach uses the convolutional neural network and combines user feature representations with…

Computation and Language · Computer Science 2017-11-16 Chen Zheng , Shuangfei Zhai , Zhongfei Zhang

In online question-and-answer (QA) websites like Quora, one central issue is to find (invite) users who are able to provide answers to a given question and at the same time would be unlikely to say "no" to the invitation. The challenge is…

Artificial Intelligence · Computer Science 2018-05-09 Yujie Qian , Jie Tang , Kan Wu

Community Question Answering (CQA) websites have become valuable repositories which host a massive volume of human knowledge. To maximize the utility of such knowledge, it is essential to evaluate the quality of an existing question or…

Databases · Computer Science 2018-07-09 Yuan Yao , Hanghang Tong , Tao Xie , Leman Akoglu , Feng Xu , Jian Lu

In the community question answering (CQA) system, the answer selection task aims to identify the best answer for a specific question, and thus is playing a key role in enhancing the service quality through recommending appropriate answers…

Artificial Intelligence · Computer Science 2019-12-18 Fengshi Jing , Qingpeng Zhang

A matching in a two-sided market often incurs an externality: a matched resource may become unavailable to the other side of the market, at least for a while. This is especially an issue in online platforms involving human experts as the…

Artificial Intelligence · Computer Science 2018-10-30 Virag Shah , Lennart Gulikers , Laurent Massoulie , Milan Vojnovic

Expert finding addresses the task of retrieving and ranking talented people on the subject of user query. It is a practical issue in the Community Question Answering networks. Recruiters looking for knowledgeable people for their job…

Information Retrieval · Computer Science 2020-04-07 Mahdi Dehghan , Hossein A. Rahmani , Ahmad Ali Abin , Viet-Vu Vu
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