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Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and even business process development. User's decisions on…

Software Engineering · Computer Science 2015-03-25 Issa Atoum , Chih How Bong

Code review is considered a key process in the software industry for minimizing bugs and improving code quality. Inspection of review process effectiveness and continuous improvement can boost development productivity. Such inspection is a…

Software Engineering · Computer Science 2023-07-11 Saifullah Mahbub , Md. Easin Arafat , Chowdhury Rafeed Rahman , Zannatul Ferdows , Masum Hasan

Software maintainability critically depends on high-quality requirements descriptions and explicit traceability between requirements and code. Although automated code summarization (ACS) and requirements traceability (RT) techniques have…

Software Engineering · Computer Science 2025-09-16 Dongming Jin , Zhi Jin , Yiran Zhang , Zheng Fang , Linyu Li , Yuanpeng He , Xiaohong Chen , Weisong Sun

Code review is one of the best practices as a powerful safeguard for software quality. In practice, senior or highly skilled reviewers inspect source code and provide constructive comments, considering what authors may ignore, for example,…

Software Engineering · Computer Science 2022-09-01 Lingwei Li , Li Yang , Huaxi Jiang , Jun Yan , Tiejian Luo , Zihan Hua , Geng Liang , Chun Zuo

The process of requirements analysis requires an understanding of the end users of a system. Thus, expert stakeholders, such as User Experience (UX) designers, usually create various descriptions containing information about the users and…

Human-Computer Interaction · Computer Science 2025-07-01 Patrick Stadler , Christopher Lazik , Christopher Katins , Thomas Kosch

The sprint-based iterative approach in the Agile software development method allows continuous feedback and adaptation. One of the crucial Agile software development activities is the sprint planning session where developers estimate the…

Software Engineering · Computer Science 2026-04-07 Lamyea Maha , Tajmilur Rahman , Chanchal Roy

Requirements elicitation is still one of the most challenging activities of the requirements engineering process due to the difficulty requirements analysts face in understanding and translating complex needs into concrete requirements. In…

Software Engineering · Computer Science 2025-07-22 Giovanni Quattrocchi , Liliana Pasquale , Paola Spoletini , Luciano Baresi

App reviews are crowdsourcing knowledge of user experience with the apps, providing valuable information for app release planning, such as major bugs to fix and important features to add. There exist prior explorations on app review mining…

Software Engineering · Computer Science 2022-10-13 Cuiyun Gao , Yaoxian Li , Shuhan Qi , Yang Liu , Xuan Wang , Zibin Zheng , Qing Liao

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…

Human-Computer Interaction · Computer Science 2016-12-15 Sebastian Winter , Stefan Wagner , Florian Deissenboeck

App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…

Computation and Language · Computer Science 2026-03-31 Shadman Sakib , Oishy Fatema Akhand , Tasnia Tasneem , Shohel Ahmed

Usability evaluation has received considerable attention from both the research and practice communities. While there are many evaluation tools available, the Software Usability Scale (SUS) is the most widely used. In this paper, we…

Software Engineering · Computer Science 2024-10-25 Paweł Weichbroth , Małgorzata Giedrowicz

In agile software development, maintaining high-quality user stories is crucial, but also challenging. This study explores the use of large language models to automatically improve the user story quality in Austrian Post Group IT agile…

Software Engineering · Computer Science 2025-12-04 Zheying Zhang , Maruf Rayhan , Tomas Herda , Manuel Goisauf , Pekka Abrahamsson

Online crowdsourcing platforms have made it increasingly easy to perform evaluations of algorithm outputs with survey questions like "which image is better, A or B?", leading to their proliferation in vision and graphics research papers.…

Graphics · Computer Science 2023-05-12 Zoya Bylinskii , Laura Herman , Aaron Hertzmann , Stefanie Hutka , Yile Zhang

With the development of artificial intelligence, particularly the success of Large Language Models (LLMs), the quantity and quality of automatically generated stories have significantly increased. This has led to the need for automatic…

Computation and Language · Computer Science 2024-08-28 Dingyi Yang , Qin Jin

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Context: Systematic literature reviews (SLRs) have become standard practise as part of software engineering research, although their quality varies. To build on the reviews, both for future research and industry practice, they need to be of…

Software Engineering · Computer Science 2024-10-08 Muhammad Usman , Nauman bin Ali , Claes Wohlin

Context: User assistance is generally defined as the guided assistance to a user of a software system in order to help accomplish tasks and enhance user experience. Automated user assistance systems are equipped with online help system that…

Human-Computer Interaction · Computer Science 2020-03-13 Murat Acar , Bedir Tekinerdogan

Costs for resolving software defects increase exponentially in late stages. Incomplete or ambiguous requirements are one of the biggest sources for defects, since stakeholders might not be able to communicate their needs or fail to share…

Software Engineering · Computer Science 2025-05-05 Stefan Schwedt , Thomas Ströder

In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…

Human-Computer Interaction · Computer Science 2026-02-02 Sandra Loop , Erik Bertram , Sebastian Juhl , Martin Schrepp