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The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi

Microservice systems have become the backbone of cloud-native enterprise applications due to their resource elasticity, loosely coupled architecture, and lightweight deployment. Yet, the intrinsic complexity and dynamic runtime interactions…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Pei Xiao , Ying Li

In addition to efficient statistical estimators of a treatment's effect, successful application of causal inference requires specifying assumptions about the mechanisms underlying observed data and testing whether they are valid, and to…

Methodology · Statistics 2020-11-10 Amit Sharma , Emre Kiciman

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

Business intelligence (BI) is any knowledge derived from existing data that may be strategically applied within a business. Data mining is a technique or method for extracting BI from data using statistical data modeling. Finding…

Artificial Intelligence · Computer Science 2022-11-15 Shubham Thakar , Dhananjay Kalbande

Root cause analysis (RCA) in complex systems is challenging due to error propagation across multiple variables, the need for structural causal knowledge, and the computational cost of inference at test time. We introduce PRIM (Prior-fitted…

Machine Learning · Computer Science 2026-05-29 Christopher Lohse , Anish Dhir , Amadou Ba , Bradley Eck , Marco Ruffini , Jonas Wahl

Interpreting the inner function of neural networks is crucial for the trustworthy development and deployment of these black-box models. Prior interpretability methods focus on correlation-based measures to attribute model decisions to…

Machine Learning · Computer Science 2023-06-21 Ola Ahmad , Nicolas Bereux , Loïc Baret , Vahid Hashemi , Freddy Lecue

Runtime failures are commonplace in modern distributed systems. When such issues arise, users often turn to platforms such as Github or JIRA to report them and request assistance. Automatically identifying the root cause of these failures…

Software Engineering · Computer Science 2025-04-01 Yichen Li , Yulun Wu , Jinyang Liu , Zhihan Jiang , Zhuangbin Chen , Guangba Yu , Michael R. Lyu

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

Root cause analysis (RCA) in microservice systems is challenging, requiring on-call engineers to rapidly diagnose failures across heterogeneous telemetry such as metrics, logs, and traces. Traditional RCA methods often focus on single…

Artificial Intelligence · Computer Science 2025-08-19 Yifang Tian , Yaming Liu , Zichun Chong , Zihang Huang , Hans-Arno Jacobsen

Root cause analysis (RCA) for incidents in large-scale cloud systems is a complex, knowledge-intensive task that often requires significant manual effort from on-call engineers (OCEs). Improving RCA is vital for accelerating the incident…

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

To keep modern Radio Access Networks (RAN) running smoothly, operators need to spot the real-world triggers behind Service-Level Agreement (SLA) breaches well before customers feel them. We introduce an AI/ML pipeline that does two things…

Networking and Internet Architecture · Computer Science 2025-11-25 Chenhua Shi , Joji Philip , Subhadip Bandyopadhyay , Jayanta Choudhury

Root Cause Analysis (RCA) of any service-disrupting incident is one of the most critical as well as complex tasks in IT processes, especially for cloud industry leaders like Salesforce. Typically RCA investigation leverages data-sources…

Information Retrieval · Computer Science 2022-04-26 Amrita Saha , Steven C. H. Hoi

Effectively localizing root causes of performance anomalies is crucial to enabling the rapid recovery and loss mitigation of microservice applications in the cloud. Depending on the granularity of the causes that can be localized, a service…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-05-09 Ruyue Xin , Peng Chen , Zhiming Zhao

Failures in complex systems demand rapid Root Cause Analysis (RCA) to prevent cascading damage. Existing RCA methods that operate without dependency graph typically assume that the root cause having the highest anomaly score. This…

Machine Learning · Computer Science 2026-01-30 Luan Pham

Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

Effective root cause analysis (RCA) is vital for swiftly restoring services, minimizing losses, and ensuring the smooth operation and management of complex systems. Previous data-driven RCA methods, particularly those employing causal…

Machine Learning · Computer Science 2024-02-07 Lecheng Zheng , Zhengzhang Chen , Jingrui He , Haifeng Chen

Causal analysis on relational databases is challenging, as analysis datasets must be repeatedly queried from complex schemas. Recent LLM systems can automate individual steps, but they hardly manage dependencies across analysis stages,…

Databases · Computer Science 2026-03-19 Joanie Hayoun Chung , Sumin Lee , Sungbin Lim

Uncovering causal relationships in data is a major objective of data analytics. Causal relationships are normally discovered with designed experiments, e.g. randomised controlled trials, which, however are expensive or infeasible to be…

Artificial Intelligence · Computer Science 2016-11-01 Jiuyong Li , Saisai Ma , Thuc Duy Le , Lin Liu , Jixue Liu