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Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

This paper presents an evaluation framework for agentic AI systems in mission-critical negotiation contexts, addressing the need for AI agents that can adapt to diverse human operators and stakeholders. Using Sotopia as a simulation…

Artificial Intelligence · Computer Science 2025-08-22 Myke C. Cohen , Zhe Su , Hsien-Te Kao , Daniel Nguyen , Spencer Lynch , Maarten Sap , Svitlana Volkova

Disaggregated evaluations of AI systems, in which system performance is assessed and reported separately for different groups of people, are conceptually simple. However, their design involves a variety of choices. Some of these choices…

As designers become familiar with Generative AI, a new concept is emerging: Agentic AI. While generative AI produces output in response to prompts, agentic AI systems promise to perform mundane tasks autonomously, potentially freeing…

Human-Computer Interaction · Computer Science 2025-09-26 Samangi Wadinambiarachchi , Jenny Waycott , Yvonne Rogers , Greg Wadley

AI-based systems have been used widely across various industries for different decisions ranging from operational decisions to tactical and strategic ones in low- and high-stakes contexts. Gradually the weaknesses and issues of these…

Human-Computer Interaction · Computer Science 2022-01-13 Morteza Saberi

Powerful artificial intelligence systems are often used in settings where they must interact with agents that are computationally much weaker, for example when they work alongside humans or operate in complex environments where some tasks…

Artificial Intelligence · Computer Science 2024-05-09 Karim Hamade , Reid McIlroy-Young , Siddhartha Sen , Jon Kleinberg , Ashton Anderson

As AI agents become more autonomous, properly aligning their objectives with human preferences becomes increasingly important. We study how effectively an AI agent learns a human principal's preference in choice under risk via stated versus…

General Economics · Economics 2026-04-01 Keaton Ellis , Wanying Huang

Understanding each other is the key to success in collaboration. For humans, attributing mental states to others, the theory of mind, provides the crucial advantage. We argue for formulating human--AI interaction as a multi-agent problem,…

Human-Computer Interaction · Computer Science 2019-12-12 Mustafa Mert Çelikok , Tomi Peltola , Pedram Daee , Samuel Kaski

AI systems that can capture human-like behavior are becoming increasingly useful in situations where humans may want to learn from these systems, collaborate with them, or engage with them as partners for an extended duration. In order to…

Artificial Intelligence · Computer Science 2022-06-17 Reid McIlroy-Young , Russell Wang , Siddhartha Sen , Jon Kleinberg , Ashton Anderson

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

AI approaches are progressing besting humans at game-related tasks (e.g. chess). The next stage is expected to be Human-AI collaboration; however, the research on this subject has been mixed and is in need of additional data points. We add…

Human-Computer Interaction · Computer Science 2024-03-05 Cheng Ren , Zachary Pardos , Zhi Li

Amid ongoing policy and managerial debates on keeping humans in the loop of AI decision-making, we investigate whether human involvement in AI-based service production benefits downstream consumers. Partnering with a large savings bank in…

General Economics · Economics 2025-06-05 Cathy , Yang , Kevin Bauer , Xitong Li , Oliver Hinz

As AI increasingly enters the classroom, what changes when students collaborate with algorithms instead of peers? We analyzed 36 undergraduate students learning graph theory through peer collaboration (n=24) or AI assistance (n=12), using…

Human-Computer Interaction · Computer Science 2026-01-21 Caitlin Morris , Pattie Maes

Agent based systems are more common than we may think. A Promise Theory perspective on cooperation, in systems of human-machine agents, offers a unified perspective on organization and functional design with semi-automated efforts, in terms…

Artificial Intelligence · Computer Science 2026-04-14 M. Burgess

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

Achieving human-AI alignment in complex multi-agent games is crucial for creating trustworthy AI agents that enhance gameplay. We propose a method to evaluate this alignment using an interpretable task-sets framework, focusing on high-level…

Artificial Intelligence · Computer Science 2024-06-21 Sugandha Sharma , Guy Davidson , Khimya Khetarpal , Anssi Kanervisto , Udit Arora , Katja Hofmann , Ida Momennejad

Human-AI collaboration is increasingly relevant in consequential areas where AI recommendations support human discretion. However, human-AI teams' effectiveness, capability, and fairness highly depend on human perceptions of AI. Positive…

Human-Computer Interaction · Computer Science 2025-06-06 Domenique Zipperling , Luca Deck , Julia Lanzl , Niklas Kühl

We explore how an AI model's decision fairness affects people's engagement with and perceived fairness of the model if they are subject to its decisions, but could repeatedly and strategically respond to these decisions. Two types of…

Human-Computer Interaction · Computer Science 2024-10-07 Meric Altug Gemalmaz , Ming Yin

Handing objects to humans is an essential capability for collaborative robots. Previous research works on human-robot handovers focus on facilitating the performance of the human partner and possibly minimising the physical effort needed to…

Code review is a critical software engineering practice where developers review code changes before integration to ensure code quality, detect defects, and improve maintainability. In recent years, AI agents that can understand code…

Software Engineering · Computer Science 2026-03-18 Suzhen Zhong , Shayan Noei , Ying Zou , Bram Adams