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Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-27 Shachaf Poran , Gil Amsalem , Amit Beka , Dmitri Goldenberg

As generative AI (GenAI) systems become increasingly proficient at simulating human-like and well-reasoned text, users may attribute authority to AI outputs, shaping how they engage with writing and reasoning tasks. While prior work has…

Human-Computer Interaction · Computer Science 2026-05-18 Vitor H. A. Welzel , Nicholas Vincent

Compared to standard retrieval tasks, passage retrieval for conversational question answering (CQA) poses new challenges in understanding the current user question, as each question needs to be interpreted within the dialogue context.…

Computation and Language · Computer Science 2022-10-31 Zeqiu Wu , Yi Luan , Hannah Rashkin , David Reitter , Hannaneh Hajishirzi , Mari Ostendorf , Gaurav Singh Tomar

Retrieval systems often fail when user queries differ stylistically or semantically from the language used in domain documents. Query rewriting has been proposed to bridge this gap, improving retrieval by reformulating user queries into…

Information Retrieval · Computer Science 2026-03-03 Jiyoon Myung , Jungki Son , Kyungro Lee , Jihyeon Park , Joohyung Han

Users try to articulate their complex information needs during search sessions by reformulating their queries. To make this process more effective, search engines provide related queries to help users in specifying the information need in…

Information Retrieval · Computer Science 2017-11-15 Mostafa Dehghani , Sascha Rothe , Enrique Alfonseca , Pascal Fleury

The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

Computation and Language · Computer Science 2020-02-04 Maartje ter Hoeve , Robert Sim , Elnaz Nouri , Adam Fourney , Maarten de Rijke , Ryen W. White

Providing voice assistants the ability to navigate multi-turn conversations is a challenging problem. Handling multi-turn interactions requires the system to understand various conversational use-cases, such as steering, intent carryover,…

Computation and Language · Computer Science 2023-10-30 Jiarui Lu , Bo-Hsiang Tseng , Joel Ruben Antony Moniz , Site Li , Xueyun Zhu , Hong Yu , Murat Akbacak

Recent research has made impressive progress in single-turn dialogue modelling. In the multi-turn setting, however, current models are still far from satisfactory. One major challenge is the frequently occurred coreference and information…

Computation and Language · Computer Science 2019-06-18 Hui Su , Xiaoyu Shen , Rongzhi Zhang , Fei Sun , Pengwei Hu , Cheng Niu , Jie Zhou

Spoken language understanding (SLU) systems in conversational AI agents often experience errors in the form of misrecognitions by automatic speech recognition (ASR) or semantic gaps in natural language understanding (NLU). These errors…

Artificial Intelligence · Computer Science 2020-11-11 Alireza Roshan-Ghias , Clint Solomon Mathialagan , Pragaash Ponnusamy , Lambert Mathias , Chenlei Guo

Conversational question--answer generation is a task that automatically generates a large-scale conversational question answering dataset based on input passages. In this paper, we introduce a novel framework that extracts question-worthy…

Computation and Language · Computer Science 2022-09-26 Seonjeong Hwang , Gary Geunbae Lee

Retrieval-based augmentations (RA) incorporating knowledge from an external database into language models have greatly succeeded in various knowledge-intensive (KI) tasks. However, integrating retrievals in non-knowledge-intensive (NKI)…

Computation and Language · Computer Science 2024-05-28 Shangyu Wu , Ying Xiong , Yufei Cui , Xue Liu , Buzhou Tang , Tei-Wei Kuo , Chun Jason Xue

Prompting-based conversational query reformulation has emerged as a powerful approach for conversational search, refining ambiguous user queries into standalone search queries. Best-of-N reformulation over the generated candidates via…

Computation and Language · Computer Science 2025-10-29 Yilong Lai , Jialong Wu , Zhenglin Wang , Deyu Zhou

Query rewriting plays a vital role in enhancing conversational search by transforming context-dependent user queries into standalone forms. Existing approaches primarily leverage human-rewritten queries as labels to train query rewriting…

Human-Computer Interaction · Computer Science 2023-10-19 Fanghua Ye , Meng Fang , Shenghui Li , Emine Yilmaz

An important step towards enabling English language learners to improve their conversational speaking proficiency involves automated scoring of multiple aspects of interactional competence and subsequent targeted feedback. This paper builds…

Human-Computer Interaction · Computer Science 2020-05-21 Vikram Ramanarayanan , Matthew Mulholland , Debanjan Ghosh

Intelligent assistants that follow commands or answer simple questions, such as Siri and Google search, are among the most economically important applications of AI. Future conversational AI assistants promise even greater capabilities and…

Artificial Intelligence · Computer Science 2020-08-28 Katya Kudashkina , Patrick M. Pilarski , Richard S. Sutton

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel

Conversational query rewriting aims to reformulate a concise conversational query to a fully specified, context-independent query that can be effectively handled by existing information retrieval systems. This paper presents a few-shot…

Information Retrieval · Computer Science 2020-06-11 Shi Yu , Jiahua Liu , Jingqin Yang , Chenyan Xiong , Paul Bennett , Jianfeng Gao , Zhiyuan Liu

This paper explores interaction designs for generative AI interfaces that necessitate human involvement throughout the generation process. We argue that such interfaces can promote cognitive engagement, agency, and thoughtful…

Human-Computer Interaction · Computer Science 2025-04-14 Kenneth C. Arnold , Jiho Kim

Augmenting Large Language Models (LLMs) with information retrieval capabilities (i.e., Retrieval-Augmented Generation (RAG)) has proven beneficial for knowledge-intensive tasks. However, understanding users' contextual search intent when…

Computation and Language · Computer Science 2024-09-25 Nirmal Roy , Leonardo F. R. Ribeiro , Rexhina Blloshmi , Kevin Small

Reading and repeatedly retelling a short story is a common and effective approach to learning the meanings and usages of target words. However, learners often struggle with comprehending, recalling, and retelling the story contexts of these…

Human-Computer Interaction · Computer Science 2024-05-27 Qiaoyi Chen , Siyu Liu , Kaihui Huang , Xingbo Wang , Xiaojuan Ma , Junkai Zhu , Zhenhui Peng