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Robots are increasingly being deployed in public spaces. However, the general population rarely has the opportunity to nominate what they would prefer or expect a robot to do in these contexts. Since most people have little or no experience…

With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…

Computers and Society · Computer Science 2019-03-20 Sourav Mukherjee

Participatory design in digital civics aims to foster mutual learning and co-creation between public services and citizens. However, rarely do we collectively explore the challenges and failures we experience within PD and digital civics,…

Human-Computer Interaction · Computer Science 2024-07-09 Clara Rosa Cardoso , Sarah Rüller , Ana O Henriques , Anna R L Carter , Markus Rohde

Governance institutions must respond to societal risks, including those posed by generative AI. This study empirically examines how public trust in institutions and AI technologies, along with perceived risks, shape preferences for AI…

Computers and Society · Computer Science 2025-05-01 Justin B. Bullock , Janet V. T. Pauketat , Hsini Huang , Yi-Fan Wang , Jacy Reese Anthis

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

Designing public spaces requires balancing the interests of diverse stakeholders within a constrained physical and institutional space. Designers usually approach these problems through participatory methods but struggle to incorporate…

Human-Computer Interaction · Computer Science 2025-01-24 Jose A. Guridi , Angel Hsing-Chi Hwang , Duarte Santo , Maria Goula , Cristobal Cheyre , Lee Humphreys , Marco Rangel

Generative AI models are increasingly being integrated into human task workflows, enabling the production of expressive content across a wide range of contexts. Unlike traditional human-AI design methods, the new approach to designing…

Human-Computer Interaction · Computer Science 2025-04-01 Hari Subramonyam , Divy Thakkar , Andrew Ku , Jürgen Dieber , Anoop Sinha

Governments are increasingly interested in using AI to make administrative decisions cheaper, more scalable, and more consistent. But for probabilistic AI to be incorporated into public administration it must be embedded in a compliance…

Artificial Intelligence · Computer Science 2026-04-24 Andrew J. Peterson

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

Computers and Society · Computer Science 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

Conventional automated decision-support systems often prioritize predictive accuracy, overlooking the complexities of real-world settings where stakeholders' preferences may diverge or conflict. This can lead to outcomes that disadvantage…

Machine Learning · Computer Science 2025-11-25 Vittoria Vineis , Giuseppe Perelli , Gabriele Tolomei

Across the Global North, calls for participatory artificial intelligence (AI) to improve the responsible, safe, and ethical use of AI have increased, particularly efforts that engage citizens and communities whose well-being and safety may…

Computers and Society · Computer Science 2026-04-09 Stella Suge , Sarah W. Spencer , Nyalleng Moorosi , Helen McElhinney , Geoff Loane , Sue Black

The growing trend of artificial intelligence (AI) as a solution to social and technical problems reinforces AI Realism -- the belief that AI is an inevitable and natural order. In response, this paper argues that participatory design (PD),…

Human-Computer Interaction · Computer Science 2024-06-11 Aakash Gautam

Participatory design effectively engages stakeholders in technology development but is often constrained by small, resource-intensive activities. This study explores a scalable complementary method, enabling broad pattern identification in…

Human-Computer Interaction · Computer Science 2026-02-10 Ronald Cumbal , Marcus Göransson , Alexandros Rouchitsas , Didem Gürdür Broo , Ginevra Castellano

This article unpacks the design choices behind longstanding and newly proposed computational frameworks aimed at finding common grounds across collective preferences and examines their potential future impacts, both technically and…

Computers and Society · Computer Science 2025-06-25 Manon Revel , Théophile Pénigaud

The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…

Computers and Society · Computer Science 2020-02-14 Abhishek Kumar , Tristan Braud , Sasu Tarkoma , Pan Hui

Participatory AI, in which impacted community members and other stakeholders are involved in the design and development of AI systems, holds promise as a way to ensure AI is developed to meet their needs and reflect their values. However,…

Computers and Society · Computer Science 2025-08-29 Eugene Kim , Vaibhav Balloli , Berelian Karimian , Elizabeth Bondi-Kelly , Benjamin Fish

This review examines how AI technologies are transforming democratic representation, focusing on citizen participation and algorithmic decision-making. The analysis reveals that AI technologies are reshaping democratic processes in…

Computers and Society · Computer Science 2025-08-27 Yuval Rymon

AI algorithms used in the public sector, e.g., for allocating social benefits or predicting fraud, often involve multiple public and private stakeholders at various phases of the algorithm's life-cycle. Communication issues between these…

Human-Computer Interaction · Computer Science 2024-06-13 Mirthe Dankloff , Vanja Skoric , Giovanni Sileno , Sennay Ghebreab , Jacco Van Ossenbruggen , Emma Beauxis-Aussalet