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We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…

Human-Computer Interaction · Computer Science 2025-10-28 Kyuha Jung , Gyuho Lee , Yuanhui Huang , Yunan Chen

Large Language Models (LLMs) have recently emerged as powerful tools for natural language generation, with applications spanning from content creation to social simulations. Their ability to mimic human interactions raises both…

Computation and Language · Computer Science 2025-06-30 Daniele Cirulli , Giulio Cimini , Giovanni Palermo

This study presents a novel dual-perspective approach to analyzing user reviews for ChatGPT and DeepSeek on the Google Play Store, integrating lexicon-based sentiment analysis (TextBlob) with deep learning classification models, including…

Computation and Language · Computer Science 2025-09-25 Maryam Mahdi Alhusseini , Mohammad-Reza Feizi-Derakhshi

Pretrained Large Language Models (LLMs) have achieved remarkable success across diverse domains, with education and research emerging as particularly impactful areas. Among current state-of-the-art LLMs, ChatGPT and DeepSeek exhibit strong…

Artificial Intelligence · Computer Science 2025-12-10 Md Mostafizer Rahman , Ariful Islam Shiplu , Md Faizul Ibne Amin , Yutaka Watanobe , Lu Peng

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical…

Social and Information Networks · Computer Science 2023-07-13 Weihong Qi , Jinsheng Pan , Hanjia Lyu , Jiebo Luo

Large language models (LLMs) increasingly serve as interactive healthcare resources, yet user acceptance remains underexplored. This study examines how ease of use, perceived usefulness, trust, and risk perception interact to shape…

Artificial Intelligence · Computer Science 2025-03-04 Avishek Choudhury , Yeganeh Shahsavar , Hamid Shamszare

The increasing use of large language models (LLMs) in natural language processing (NLP) tasks has sparked significant interest in evaluating their effectiveness across diverse applications. While models like ChatGPT and DeepSeek have shown…

Computation and Language · Computer Science 2025-08-12 Wael Etaiwi , Bushra Alhijawi

Social Media and Internet have the potential to be exploited as a source of opinion to enrich Decision Making solutions. Crowd Decision Making (CDM) is a methodology able to infer opinions and decisions from plain texts, such as reviews…

Artificial Intelligence · Computer Science 2025-06-04 David Herrera-Poyatos , Cristina Zuheros , Rosana Montes , Francisco Herrera

In order to uncover users' attitudes towards ChatGPT in mental health, this study examines public opinions about ChatGPT in mental health discussions on Reddit. Researchers used the bert-base-multilingual-uncased-sentiment techniques for…

Computers and Society · Computer Science 2023-11-28 Yunna Cai , Fan Wang , Haowei Wang , Qianwen Qian

ChatGPT sets a new record with the fastest-growing user base, as a chatbot powered by a large language model (LLM). While it demonstrates state-of-the-art capabilities in a variety of language-generation tasks, it also raises widespread…

Computation and Language · Computer Science 2024-02-15 Ratanond Koonchanok , Yanling Pan , Hyeju Jang

As millions of people use ChatGPT for tasks such as education, writing assistance, and health advice, concerns have grown about how personal prompts and data are stored and used. This study explores how Reddit users collectively negotiate…

Computers and Society · Computer Science 2026-03-10 S M Mehedi Zaman , Saubhagya Joshi , Yiyi Wu

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

The emergence of large language models (LLMs) is reshaping how people engage in political discourse online. We examine how the release of ChatGPT altered ideological and emotional patterns in the largest political forum on Reddit. Analysis…

General Economics · Economics 2026-01-29 Gavin Wang , Srinaath Anbudurai , Oliver Sun , Xitong Li , Lynn Wu

Large Language Models (LLMs) like ChatGPT, DeepSeek and Gemini seem to be increasingly used for knowledge discovery, information retrieval, and knowledge summaries, including for academic topics. This can result in users being misled, such…

Information Retrieval · Computer Science 2026-05-28 Mike Thelwall

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

Computation and Language · Computer Science 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…

Computation and Language · Computer Science 2026-01-29 Elham Aghakhani , Rezvaneh Rezapour

The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…

Computation and Language · Computer Science 2025-06-18 . Pazzaglia , V. Vendetti , L. D. Comencini , F. Deriu , V. Modugno

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

Human-Computer Interaction · Computer Science 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll
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