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Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

Word-level psycholinguistic norms lend empirical support to theories of language processing. However, obtaining such human-based measures is not always feasible or straightforward. One promising approach is to augment human norming datasets…

As synthetic data becomes increasingly prevalent in training language models, particularly through generated dialogue, concerns have emerged that these models may deviate from authentic human language patterns, potentially losing the…

Computation and Language · Computer Science 2024-09-25 Xufeng Duan , Bei Xiao , Xuemei Tang , Zhenguang G. Cai

The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually…

Computation and Language · Computer Science 2023-11-15 Katherine Tian , Eric Mitchell , Huaxiu Yao , Christopher D. Manning , Chelsea Finn

As AI becomes more integral in our lives, the need for transparency and responsibility grows. While natural language explanations (NLEs) are vital for clarifying the reasoning behind AI decisions, evaluating them through human judgments is…

Computation and Language · Computer Science 2024-03-27 Fan Huang , Haewoon Kwak , Kunwoo Park , Jisun An

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Aligning large language models (LLMs) with human values and intents critically involves the use of human or AI feedback. While dense feedback annotations are expensive to acquire and integrate, sparse feedback presents a structural design…

Machine Learning · Computer Science 2024-02-07 Hritik Bansal , John Dang , Aditya Grover

Recent developments in large language models (LLMs) have shown promise in enhancing the capabilities of natural language processing (NLP). Despite these successes, there remains a dearth of research dedicated to the NLP problem-solving…

Computation and Language · Computer Science 2023-10-20 Linxin Song , Jieyu Zhang , Lechao Cheng , Pengyuan Zhou , Tianyi Zhou , Irene Li

Current benchmarks for evaluating Large Language Models (LLMs) often do not exhibit enough writing style diversity, with many adhering primarily to standardized conventions. Such benchmarks do not fully capture the rich variety of…

Computation and Language · Computer Science 2025-09-29 Kimberly Le Truong , Riccardo Fogliato , Hoda Heidari , Zhiwei Steven Wu

As large language models (LLMs) enter the mainstream, aligning them to foster constructive dialogue rather than exacerbate societal divisions is critical. Using an individualized and multicultural alignment dataset of over 7,500…

Human-Computer Interaction · Computer Science 2025-03-24 Yara Kyrychenko , Jon Roozenbeek , Brandon Davidson , Sander van der Linden , Ramit Debnath

Large language models (LLMs) are increasingly used in human-AI interaction research and practice, yet existing capability and safety benchmarks reveal little about the value priorities these systems express or how those priorities…

Artificial Intelligence · Computer Science 2026-05-19 Gabriel Rongyang Lau , Wei Yan Low , Seow Min Koh , Fiona Fui-Hoon Nah , Andree Hartanto

In aligning large language models (LLMs), utilizing feedback from existing advanced AI rather than humans is an important method to scale supervisory signals. However, it is highly challenging for AI to understand human intentions and…

Computation and Language · Computer Science 2024-06-18 Rong Bao , Rui Zheng , Shihan Dou , Xiao Wang , Enyu Zhou , Bo Wang , Qi Zhang , Liang Ding , Dacheng Tao

Large Language Models (LLMs) such as ChatGPT have shown remarkable abilities in producing human-like text. However, it is unclear how accurately these models internalize concepts that shape human thought and behavior. Here, we developed a…

Machine Learning · Computer Science 2025-07-01 Hiro Taiyo Hamada , Ippei Fujisawa , Genji Kawakita , Yuki Yamada

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Previous work adopts large language models (LLMs) as evaluators to evaluate natural language process (NLP) tasks. However, certain shortcomings, e.g., fairness, scope, and accuracy, persist for current LLM evaluators. To analyze whether…

Computation and Language · Computer Science 2025-01-22 Qintong Li , Leyang Cui , Lingpeng Kong , Wei Bi

Large language models (LLMs) are increasingly used to support the analysis of complex financial disclosures, yet their reliability, behavioral consistency, and transparency remain insufficiently understood in high-stakes settings. This…

Computation and Language · Computer Science 2026-01-21 Md Talha Mohsin

The advent of AI driven large language models (LLMs) have stirred discussions about their role in qualitative research. Some view these as tools to enrich human understanding, while others perceive them as threats to the core values of the…

Software Engineering · Computer Science 2023-06-26 Muneera Bano , Didar Zowghi , Jon Whittle

We evaluate the effectiveness of Large Language Models (LLMs) in assessing essay quality, focusing on their alignment with human grading. More precisely, we evaluate ChatGPT and Llama in the Automated Essay Scoring (AES) task, a crucial…

Computation and Language · Computer Science 2024-09-23 Anindita Kundu , Denilson Barbosa
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