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Related papers: "Actionable Help" in Crises: A Novel Dataset and R…

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Natural disasters often result in a surge of social media activity, including requests for assistance, offers of help, sentiments, and general updates. To enable humanitarian organizations to respond more efficiently, we propose a…

Information Retrieval · Computer Science 2025-04-24 Ahmed El Fekih Zguir , Ferda Ofli , Muhammad Imran

Twitter and other social media platforms have become vital sources of real time information during disasters and public safety emergencies. Automatically classifying disaster related tweets can help emergency services respond faster and…

Computation and Language · Computer Science 2026-03-16 Sharif Noor Zisad , N. M. Istiak Chowdhury , Ragib Hasan

Social media posts are frequently identified as a valuable source of open-source intelligence for disaster response, and pre-LLM NLP techniques have been evaluated on datasets of crisis tweets. We assess three commercial large language…

Computation and Language · Computer Science 2025-08-29 Emma McDaniel , Samuel Scheele , Jeff Liu

Information from social media can provide essential information for emergency response during natural disasters in near real-time. However, it is difficult to identify the disaster-related posts among the large amounts of unstructured data…

Computation and Language · Computer Science 2024-08-20 David Hanny , Sebastian Schmidt , Bernd Resch

Social media such as Twitter provide valuable information to crisis managers and affected people during natural disasters. Machine learning can help structure and extract information from the large volume of messages shared during a crisis;…

Computation and Language · Computer Science 2021-03-23 Mikael Brunila , Rosie Zhao , Andrei Mircea , Sam Lumley , Renee Sieber

In recent years, social media has emerged as a primary channel for users to promptly share feedback and issues during disasters and emergencies, playing a key role in crisis management. While significant progress has been made in collecting…

Computation and Language · Computer Science 2025-04-18 Loris Belcastro , Cristian Cosentino , Fabrizio Marozzo , Merve Gündüz-Cüre , Sule Öztürk-Birim

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

As the prevalence of mental health crises increases on social media platforms, identifying and preventing potential harm has become an urgent challenge. This study introduces a large language model (LLM)-based text transfer recognition…

Computation and Language · Computer Science 2025-04-15 Shurui Wu , Xinyi Huang , Dingxin Lu

The widespread use of microblogging platforms like X (formerly Twitter) during disasters provides real-time information to governments and response authorities. However, the data from these platforms is often noisy, requiring automated…

Computation and Language · Computer Science 2024-12-17 Muhammad Imran , Abdul Wahab Ziaullah , Kai Chen , Ferda Ofli

In the field of crisis/disaster informatics, social media is increasingly being used for improving situational awareness to inform response and relief efforts. Efficient and accurate text classification tools have been a focal area of…

Computation and Language · Computer Science 2025-08-08 Kai Yin , Bo Li , Chengkai Liu , Ali Mostafavi , Xia Hu

Social media plays a significant role in disaster management by providing valuable data about affected people, donations and help requests. Recent studies highlight the need to filter information on social media into fine-grained content…

Computation and Language · Computer Science 2021-05-20 Hamada M. Zahera , Rricha Jalota , Mohamed A. Sherif , Axel N. Ngomo

Classification of crisis events, such as natural disasters, terrorist attacks and pandemics, is a crucial task to create early signals and inform relevant parties for spontaneous actions to reduce overall damage. Despite crisis such as…

Computation and Language · Computer Science 2020-05-19 Junhua Liu , Trisha Singhal , Lucienne T. M. Blessing , Kristin L. Wood , Kwan Hui Lim

The role of social media, in particular microblogging platforms such as Twitter, as a conduit for actionable and tactical information during disasters is increasingly acknowledged. However, time-critical analysis of big crisis data on…

Computation and Language · Computer Science 2016-08-16 Dat Tien Nguyen , Kamela Ali Al Mannai , Shafiq Joty , Hassan Sajjad , Muhammad Imran , Prasenjit Mitra

Social networking services have became an important communication channel in time of emergency. The aim of this study is to create a machine learning language model that is able to investigate if a person or area was in danger or not. The…

Computation and Language · Computer Science 2022-02-03 Anh Duc Le

Emergencies and critical incidents often unfold rapidly, necessitating a swift and effective response. In this research, we introduce a novel approach to identify and classify emergency situations from social media posts and direct…

Computation and Language · Computer Science 2024-08-02 Hakan T. Otal , M. Abdullah Canbaz

Time-critical analysis of social media streams is important for humanitarian organizations for planing rapid response during disasters. The \textit{crisis informatics} research community has developed several techniques and systems for…

Social and Information Networks · Computer Science 2021-04-20 Firoj Alam , Hassan Sajjad , Muhammad Imran , Ferda Ofli

It is a challenging and complex task to acquire information from different regions of a disaster-affected area in a timely fashion. The extensive spread and reach of social media and networks allow people to share information in real-time.…

Social and Information Networks · Computer Science 2019-08-06 Md. Yasin Kabir , Sanjay Madria

Microblogging platforms such as Twitter provide active communication channels during mass convergence and emergency events such as earthquakes, typhoons. During the sudden onset of a crisis situation, affected people post useful information…

Computation and Language · Computer Science 2016-06-01 Muhammad Imran , Prasenjit Mitra , Carlos Castillo

Social media platforms play an essential role in crisis communication, but analyzing crisis-related social media texts is challenging due to their informal nature. Transformer-based pre-trained models like BERT and RoBERTa have shown…

Computation and Language · Computer Science 2024-05-15 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera

This work focuses on the efficiency of the knowledge distillation approach in generating a lightweight yet powerful BERT based model for natural language processing applications. After the model creation, we applied the resulting model,…

Computation and Language · Computer Science 2024-11-04 Ahmed Akib Jawad Karim , Kazi Hafiz Md. Asad , Md. Golam Rabiul Alam
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