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Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Software Engineering · Computer Science 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

Software Engineering · Computer Science 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Software release development process, that we refer to as "release trajectory", involves development activities that are usually sorted in different categories, such as incorporating new features, improving software, or fixing bugs, and…

Software Engineering · Computer Science 2015-03-18 Hani Abdeen , Houari Sahraoui

Lately, software development has become a predominantly online process, as more teams host and monitor their projects remotely. Sophisticated approaches employ issue tracking systems like Jira, predicting the time required to resolve issues…

Software Engineering · Computer Science 2026-01-16 Dimitrios-Nikitas Nastos , Themistoklis Diamantopoulos , Davide Tosi , Martina Tropeano , Andreas L. Symeonidis

This paper presents the results of a research study related to software system failures, with the goal of understanding how we might better evolve, maintain and support software systems in production. We have qualitatively analyzed thirty…

Software Engineering · Computer Science 2020-08-26 Jonathan Sillito , Esdras Kutomi

Security issue reports are the primary means of informing development teams of security risks in projects, but little is known about current practices. We aim to understand the characteristics of these reports in open-source projects and…

Cryptography and Security · Computer Science 2021-12-21 Noah Bühlmann , Mohammad Ghafari

In seeking to understand the processes enacted during software development, an increasing number of studies have mined software repositories. In particular, studies have endeavored to show how teams resolve software defects. Although much…

Software Engineering · Computer Science 2021-04-19 Sherlock A. Licorish , Stephen G. MacDonell

Effective issue resolution is crucial for maintaining software quality. Yet developers frequently encounter challenges such as low-quality issue reports, limited understanding of real-world workflows, and a lack of automated support. This…

Software Engineering · Computer Science 2025-12-12 Antu Saha

Software quality is an important problem for technology companies, since it substantially impacts the efficiency, usefulness, and maintainability of the final product; hence, code review is a must-do activity for software developers. During…

Social and Information Networks · Computer Science 2022-10-11 Abduljaleel Al-Rubaye , Gita Sukthankar

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Software Engineering · Computer Science 2021-09-29 Maliheh Izadi , Kiana Akbari , Abbas Heydarnoori

Context: Addressing user requests in the form of bug reports and Github issues represents a crucial task of any successful software project. However, user-submitted issue reports tend to widely differ in their quality, and developers spend…

Software Engineering · Computer Science 2021-07-22 Andrea Di Sorbo , Gerardo Canfora , Sebastiano Panichella

Failure studies are important in revealing the root causes, behaviors, and life cycle of defects in software systems. These studies either focus on understanding the characteristics of defects in specific classes of systems or the…

Software Engineering · Computer Science 2022-09-23 Paschal C. Amusuo , Aishwarya Sharma , Siddharth R. Rao , Abbey Vincent , James C. Davis

The speed at which code changes are integrated into the software codebase, also referred to as code review velocity, is a prevalent industry metric for improved throughput and developer satisfaction. While prior studies have explored…

Software Engineering · Computer Science 2026-01-06 Matej Kucera , Marco Castelluccio , Daniel Feitosa , Ayushi Rastogi

Issue resolution and bug-fixing processes are essential in the development of machine-learning libraries, similar to software development, to ensure well-optimized functions. Understanding the issue resolution and bug-fixing process of…

Software Engineering · Computer Science 2023-12-12 Adekunle Ajibode , Dong Yunwei , Yang Hongji

The continuous evolution of software projects necessitates the implementation of changes to enhance performance and reduce defects. This research explores effective strategies for learning and implementing useful changes in software…

Software Engineering · Computer Science 2025-04-18 Kartik Gupta

A software release note is one of the essential documents in the software development life cycle. The software release contains a set of information, e.g., bug fixes and security fixes. Release notes are used in different phases, e.g.,…

Software Engineering · Computer Science 2022-04-13 Sristy Sumana Nath , Banani Roy

To improve software development methods and tools for research software, we first need to understand the current state of the practice. Therefore, we have developed a methodology for assessing the state of the software development practices…

Software Engineering · Computer Science 2021-10-25 Spencer Smith , Jacques Carette , Peter Michalski , Ao Dong , Olu Owojaiye

Modern code review is a common and essential practice employed in both industrial and open-source projects to improve software quality, share knowledge, and ensure conformance with coding standards. During code review, developers may…

Software Engineering · Computer Science 2021-02-11 Eman Abdullah AlOmar , Hussein AlRubaye , Mohamed Wiem Mkaouer , Ali Ouni , Marouane Kessentini

Context: Software practitioners adopt approaches like DevOps, Scrum, and Waterfall for high-quality software development. However, limited research has been conducted on exploring software development approaches concerning practitioners…

Software Engineering · Computer Science 2023-05-03 Arif Ali Khan , Javed Ali Khan , Muhammad Azeem Akbar , Peng Zhou , Mahdi Fahmideh
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