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To enable effective human-AI collaboration, merely optimizing AI performance without considering human factors is insufficient. Recent research has shown that designing AI agents that take human behavior into account leads to improved…

Artificial Intelligence · Computer Science 2025-05-21 Guanghui Yu , Robert Kasumba , Chien-Ju Ho , William Yeoh

User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong…

Computation and Language · Computer Science 2019-08-14 Chien-Sheng Wu , Andrea Madotto , Zhaojiang Lin , Peng Xu , Pascale Fung

Incorporating personas information allows diverse and engaging responses in dialogue response generation. Unfortunately, prior works have primarily focused on self personas and have overlooked the value of partner personas. Moreover, in…

Computation and Language · Computer Science 2021-11-30 Hongyuan Lu , Wai Lam , Hong Cheng , Helen M. Meng

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

Writing persuasive arguments is a challenging task for both humans and machines. It entails incorporating high-level beliefs from various perspectives on the topic, along with deliberate reasoning and planning to construct a coherent…

Computation and Language · Computer Science 2025-01-06 Zhe Hu , Hou Pong Chan , Jing Li , Yu Yin

Endowing chatbots with a consistent personality plays a vital role for agents to deliver human-like interactions. However, existing personalized approaches commonly generate responses in light of static predefined personas depicted with…

Computation and Language · Computer Science 2022-08-24 Yifan Liu , Wei Wei , Jiayi Liu , Xianling Mao , Rui Fang , Dangyang Chen

AI and humans bring complementary skills to group deliberations. Modeling this group decision making is especially challenging when the deliberations include an element of risk and an exploration-exploitation process of appraising the…

Human-Computer Interaction · Computer Science 2022-01-11 Wei Ye , Francesco Bullo , Noah Friedkin , Ambuj K Singh

Traditional UX development methodologies focus on developing ``one size fits all" solutions and lack the flexibility to cater to diverse user needs. In response, a growing interest has arisen in developing more dynamic UX frameworks.…

Software Engineering · Computer Science 2024-05-03 Yutan Huang

We study adaptive querying for learning user-dependent quantities of interest, such as responses to held-out items and psychometric indicators, within tight question budgets. Classical Bayesian design and computerized adaptive testing…

Machine Learning · Statistics 2026-05-04 Kaizheng Wang , Yuhang Wu , Assaf Zeevi

AI explanation methods often assume a static user model, producing non-adaptive explanations regardless of expert goals, reasoning strategies, or decision contexts. Knowledge graph-based explanations, despite their capacity for grounded,…

Artificial Intelligence · Computer Science 2026-03-24 Susana Nunes , Tiago Guerreiro , Catia Pesquita

From its inception, AI has had a rather ambivalent relationship with humans -- swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2024-05-28 Sarath Sreedharan , Anagha Kulkarni , Subbarao Kambhampati

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

The increasing applications of AI systems require personalized explanations for their behaviors to various stakeholders since the stakeholders may have various knowledge and backgrounds. In general, a conversation between explainers and…

Multiagent Systems · Computer Science 2025-12-09 Jieting Luo , Thomas Studer , Mehdi Dastani

Automated rationale generation is an approach for real-time explanation generation whereby a computational model learns to translate an autonomous agent's internal state and action data representations into natural language. Training on…

Artificial Intelligence · Computer Science 2019-01-15 Upol Ehsan , Pradyumna Tambwekar , Larry Chan , Brent Harrison , Mark Riedl

There is no 'ordinary' when it comes to AI. The human-AI experience is extraordinarily complex and specific to each person, yet dominant measures such as usability scales and engagement metrics flatten away nuance. We argue for AI…

Human-Computer Interaction · Computer Science 2026-03-11 Bhada Yun , Evgenia Taranova , Dana Feng , Renn Su , April Yi Wang

Agents that negotiate with humans find broad applications in pedagogy and conversational AI. Most efforts in human-agent negotiations rely on restrictive menu-driven interfaces for communication. To advance the research in language-based…

Computation and Language · Computer Science 2021-03-01 Kushal Chawla , Gale Lucas , Jonathan May , Jonathan Gratch

In today's digital society, personalization has become a crucial aspect of software applications, significantly impacting user experience and engagement. A new wave of intelligent user interfaces, such as AI-based conversational agents, has…

Software Engineering · Computer Science 2025-06-02 Aaron Conrardy , Alfredo Capozucca , Jordi Cabot

With humans interacting with AI-based systems at an increasing rate, it is necessary to ensure the artificial systems are acting in a manner which reflects understanding of the human. In the case of humans and artificial AI agents operating…

Human-Computer Interaction · Computer Science 2023-02-03 Andrew Fuchs , Andrea Passarella , Marco Conti

Artificial intelligence (AI) systems powered by large language models have become increasingly prevalent in modern society, enabling a wide range of applications through natural language interaction. As AI agents proliferate in our daily…

Machine Learning · Computer Science 2025-03-24 J. M. Diederik Kruijssen , Nicholas Emmons

Many practical applications of dialogue technology require the generation of responses according to a particular developer-specified persona. While a variety of personas can be elicited from recent large language models, the opaqueness and…

Artificial Intelligence · Computer Science 2023-10-11 Benjamin Kane , Lenhart Schubert