Related papers: CHOIR: Chat-based Helper for Organizational Intell…
Access to humanities research databases is often hindered by the limitations of traditional interaction formats, particularly in the methods of searching and response generation. This study introduces an LLM-based smart assistant designed…
Cross-Lingual Information Retrieval (CLIR) aims to rank the documents written in a language different from the user's query. The intrinsic gap between different languages is an essential challenge for CLIR. In this paper, we introduce the…
AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…
Although more and more language pairs are covered by machine translation services, there are still many pairs that lack translation resources. Cross-language information retrieval (CLIR) is an application which needs translation…
Context: Given the acknowledged need to understand the people processes enacted during software development, software repositories and mailing lists have become a focus for many studies. However, researchers have tended to use mostly…
Human-model conversations provide a window into users' real-world scenarios, behavior, and needs, and thus are a valuable resource for model development and research. While for-profit companies collect user data through the APIs of their…
Cultural Heritage (CH) data hold invaluable knowledge, reflecting the history, traditions, and identities of societies, and shaping our understanding of the past and present. However, many CH collections contain outdated or offensive…
The role of civil society organizations (CSOs) in monitoring harmful online content is increasingly crucial, especially as platform providers reduce their investment in content moderation. AI tools can assist in detecting and monitoring…
We introduce Coordination-free Collaborative Replication (CCR), a new method for maintaining consistency across replicas in distributed systems without requiring explicit coordination messages. CCR automates conflict resolution, contrasting…
In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…
In the domain of digital information dissemination, search engines act as pivotal conduits linking information seekers with providers. The advent of chat-based search engines utilizing Large Language Models (LLMs) and Retrieval Augmented…
Video meeting platforms display conversations linearly through transcripts or summaries. However, ideas during a meeting do not emerge linearly. We leverage LLMs to create dialogue maps in real time to help people visually structure and…
Collaborative vocabulary development in the context of data integration is the process of finding consensus between the experts of the different systems and domains. The complexity of this process is increased with the number of involved…
The purpose of this review is to understand the importance of collaboration tools which are Slack, Microsoft Teams, Confluence in Agile and software projects. Agile methodologies rely on flexibility, using cycles and integration throughout…
Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…
We report on a longitudinal case study conducted at the Italian site of a large software company to further our understanding of how development and communication tools can be improved to better support agile practices and collaboration.…
Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…
Log analysis in Web search showed that user sessions often contain several different topics. This means sessions need to be segmented into parts which handle the same topic in order to give appropriate user support based on the topic, and…
Collaborative live chats are gaining popularity as a development communication tool. In community live chatting, developers are likely to post issues they encountered (e.g., setup issues and compile issues), and other developers respond…
Many people browse online communities to learn from others' experiences and opinions, e.g., for constructing travel plans. Conversational search powered by large language models (LLMs) could ease this information-seeking task, but it…