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In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…

Computation and Language · Computer Science 2024-10-15 Garima Agrawal , Sashank Gummuluri , Cosimo Spera

Large Language Models (LLMs) have shown remarkable capabilities across diverse tasks, yet they face inherent limitations such as constrained parametric knowledge and high retraining costs. Retrieval-Augmented Generation (RAG) augments the…

Information Retrieval · Computer Science 2025-08-26 Leqian Li , Dianxi Shi , Jialu Zhou , Xinyu Wei , Mingyue Yang , Songchang Jin , Shaowu Yang

Large Language Models (LLMs) demonstrate human-level capabilities in dialogue, reasoning, and knowledge retention. However, even the most advanced LLMs face challenges such as hallucinations and real-time updating of their knowledge.…

Computation and Language · Computer Science 2024-09-10 Xuanwang Zhang , Yunze Song , Yidong Wang , Shuyun Tang , Xinfeng Li , Zhengran Zeng , Zhen Wu , Wei Ye , Wenyuan Xu , Yue Zhang , Xinyu Dai , Shikun Zhang , Qingsong Wen

The advent of Large Language Models has revolutionized information retrieval, ushering in a new era of expansive knowledge accessibility. While these models excel in providing open-world knowledge, effectively extracting answers in diverse…

Information Retrieval · Computer Science 2024-01-04 Syed Rameel Ahmad

Large Language Models (LLMs) have significantly enhanced conversational Artificial Intelligence(AI) chatbots; however, domain-specific accuracy and the avoidance of factual inconsistencies remain pressing challenges, particularly for large…

Information Retrieval · Computer Science 2025-09-24 Olalekan K. Akindele , Bhupesh Kumar Mishra , Kenneth Y. Wertheim

The application of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems in the telecommunication domain presents unique challenges, primarily due to the complex nature of telecom standard documents and the rapid…

Information Retrieval · Computer Science 2024-08-08 Andrei-Laurentiu Bornea , Fadhel Ayed , Antonio De Domenico , Nicola Piovesan , Ali Maatouk

We propose a general feedback-driven retrieval-augmented generation (RAG) approach that leverages Large Audio Language Models (LALMs) to address the missing or imperfect synthesis of specific sound events in text-to-audio (TTA) generation.…

Sound · Computer Science 2026-02-18 Junqi Zhao , Chenxing Li , Jinzheng Zhao , Rilin Chen , Dong Yu , Mark D. Plumbley , Wenwu Wang

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is asked to generate a response to a question in the context of…

Retrieval-Augmented Generation (RAG) improves the accuracy and relevance of large language model outputs by incorporating knowledge retrieval. However, implementing RAG in enterprises poses challenges around data security, accuracy,…

Software Engineering · Computer Science 2024-06-10 Tilmann Bruckhaus

Retrieval-Augmented Generation (RAG) has become a foundational paradigm for equipping large language models (LLMs) with external knowledge, playing a critical role in information retrieval and knowledge-intensive applications. However,…

Computation and Language · Computer Science 2025-06-10 Weihang Su , Qingyao Ai , Jingtao Zhan , Qian Dong , Yiqun Liu

As connected and automated transportation systems evolve, there is a growing need for federal and state authorities to revise existing laws and develop new statutes to address emerging cybersecurity and data privacy challenges. This study…

Large-scale language models (LLMs) have achieved remarkable success across various language tasks but suffer from hallucinations and temporal misalignment. To mitigate these shortcomings, Retrieval-augmented generation (RAG) has been…

Computation and Language · Computer Science 2024-04-30 Zhongzhen Huang , Kui Xue , Yongqi Fan , Linjie Mu , Ruoyu Liu , Tong Ruan , Shaoting Zhang , Xiaofan Zhang

Large Language Models (LLMs) have been integrated into recommender systems to enhance user behavior comprehension. The Retrieval Augmented Generation (RAG) technique is further incorporated into these systems to retrieve more relevant items…

Information Retrieval · Computer Science 2025-03-27 Sichun Luo , Jian Xu , Xiaojie Zhang , Linrong Wang , Sicong Liu , Hanxu Hou , Linqi Song

Retrieval-Augmented Generation (RAG) is an effective approach to enhance the factual accuracy of large language models (LLMs) by retrieving information from external databases, which are typically composed of diverse sources, to supplement…

Machine Learning · Computer Science 2025-10-15 Jeongyeon Hwang , Junyoung Park , Hyejin Park , Dongwoo Kim , Sangdon Park , Jungseul Ok

Large Language Models (LLM) have shown remarkable language capabilities fueling attempts to integrate them into applications across a wide range of domains. An important application area is question answering over private enterprise…

Artificial Intelligence · Computer Science 2024-06-07 Masoomali Fatehkia , Ji Kim Lucas , Sanjay Chawla

Large language models (LLMs) exhibit remarkable capabilities but often produce inaccurate responses, as they rely solely on their embedded knowledge. Retrieval-Augmented Generation (RAG) enhances LLMs by incorporating an external…

Computation and Language · Computer Science 2024-09-25 Nitin Aravind Birur , Tanay Baswa , Divyanshu Kumar , Jatan Loya , Sahil Agarwal , Prashanth Harshangi

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to…

Information Retrieval · Computer Science 2026-01-16 Saber Zerhoudi , Michael Granitzer

Retrieval Augmented Generation (RAG) systems have seen huge popularity in augmenting Large-Language Model (LLM) outputs with domain specific and time sensitive data. Very recently a shift is happening from simple RAG setups that query a…

Information Retrieval · Computer Science 2024-03-05 Tristan Kenneweg , Philip Kenneweg , Barbara Hammer

Recent advances in large language models (LLMs) have significantly improved automated code generation. While existing approaches have achieved strong performance at the function and file levels, real-world software engineering requires…

Software Engineering · Computer Science 2026-05-21 Yicheng Tao , Yuante Li , Yao Qin , Yepang Liu

Incident response (IR) requires fast, coordinated, and well-informed decision-making to contain and mitigate cyber threats. While large language models (LLMs) have shown promise as autonomous agents in simulated IR settings, their reasoning…

Computation and Language · Computer Science 2025-10-07 Zefang Liu , Arman Anwar