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Concept tagging is a type of structured learning needed for natural language understanding (NLU) systems. In this task, meaning labels from a domain ontology are assigned to word sequences. In this paper, we review the algorithms developed…
Streaming services have reshaped how we discover and engage with digital entertainment. Despite these advancements, effectively understanding the wide spectrum of user search queries continues to pose a significant challenge. An accurate…
Privacy policies provide individuals with information about their rights and how their personal information is handled. Natural language understanding (NLU) technologies can support individuals and practitioners to understand better privacy…
Recent strides in large language models (LLMs) have yielded remarkable performance, leveraging reinforcement learning from human feedback (RLHF) to significantly enhance generation and alignment capabilities. However, RLHF encounters…
Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct…
Automated text annotation is a compelling use case for generative large language models (LLMs) in social media research. Recent work suggests that LLMs can achieve strong performance on annotation tasks; however, these studies evaluate LLMs…
Supervised learning relies on high-quality labeled data, but obtaining such data through human annotation is both expensive and time-consuming. Recent work explores using large language models (LLMs) for annotation, but LLM-generated labels…
Human label variation, or annotation disagreement, exists in many natural language processing (NLP) tasks, including natural language inference (NLI). To gain direct evidence of how NLI label variation arises, we build LiveNLI, an English…
Modeling complex subjective tasks in Natural Language Processing, such as recognizing emotion and morality, is considerably challenging due to significant variation in human annotations. This variation often reflects reasonable differences…
We commonly use agreement measures to assess the utility of judgements made by human annotators in Natural Language Processing (NLP) tasks. While inter-annotator agreement is frequently used as an indication of label reliability by…
Natural Language Inference (NLI) is foundational for evaluating language understanding in AI. However, progress has plateaued, with models failing on ambiguous examples and exhibiting poor generalization. We argue that this stems from…
We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current…
Human annotation of training samples is expensive, laborious, and sometimes challenging, especially for Natural Language Processing (NLP) tasks. To reduce the labeling cost and enhance the sample efficiency, Active Learning (AL) technique…
Natural Language Inference (NLI) has been a cornerstone task in evaluating language models' inferential reasoning capabilities. However, the standard three-way classification scheme used in NLI has well-known shortcomings in evaluating…
Textual label names (descriptions) are typically semantically rich in many natural language understanding (NLU) tasks. In this paper, we incorporate the prompting methodology, which is widely used to enrich model input, into the label side…
In the recent past, a popular way of evaluating natural language understanding (NLU), was to consider a model's ability to perform natural language inference (NLI) tasks. In this paper, we investigate if NLI tasks, that are rarely used for…
Joint intent detection and slot filling, which is also termed as joint NLU (Natural Language Understanding) is invaluable for smart voice assistants. Recent advancements in this area have been heavily focusing on improving accuracy using…
Free-text explanations extend human label variation (HLV) beyond label disagreement by revealing the reasoning and preferences behind annotators' decisions. We study whether large language models (LLMs) can learn and reproduce such…
Improving the quality of Natural Language Understanding (NLU) models, and more specifically, task-oriented semantic parsing models, in production is a cumbersome task. In this work, we present a system called AutoNLU, which we designed to…
Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…