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This paper aims to explore fundamental questions in the era when AI coding assistants like GitHub Copilot are widely adopted: what do developers truly value and criticize in AI coding assistants, and what does this reveal about their needs…

Software Engineering · Computer Science 2025-08-19 Yunbo Lyu , Zhou Yang , Jieke Shi , Jianming Chang , Yue Liu , David Lo

This study investigates the real-world impact of the generative AI (GenAI) tool GitHub Copilot on developer activity and perceived productivity. We conducted a mixed-methods case study in NAV IT, a large public sector agile organization. We…

Software Engineering · Computer Science 2026-04-30 Viktoria Stray , Elias Goldmann Brandtzæg , Viggo Tellefsen Wivestad , Astri Barbala , Nils Brede Moe

AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate training may lead to unrealized benefits if workers abandon…

Human-Computer Interaction · Computer Science 2025-03-11 Angie Zhang , Min Kyung Lee

As generative AI (GAI) tools become increasingly integrated into workplace environments, it is essential to measure their impact on productivity across specific domains. This study evaluates the effects of Microsoft's Security Copilot…

General Economics · Economics 2024-11-13 James Bono , Alec Xu

Code-generating Artificial Intelligence has gained popularity within both professional and educational programming settings over the past several years. While research and pedagogy are beginning to cope with this change, computing students…

Human-Computer Interaction · Computer Science 2026-04-21 Nicholas Gardella , James Prather , Juho Leinonen , Paul Denny , Raymond Pettit , Sara L. Riggs

Knowledge transfer is fundamental to human collaboration and is therefore common in software engineering. Pair programming is a prominent instance. With the rise of AI coding assistants, developers now not only work with human partners but…

Software Engineering · Computer Science 2025-06-06 Alisa Welter , Niklas Schneider , Tobias Dick , Kallistos Weis , Christof Tinnes , Marvin Wyrich , Sven Apel

Machine learning currently exerts an outsized influence on the world, increasingly affecting institutional practices and impacted communities. It is therefore critical that we question vague conceptions of the field as value-neutral or…

Machine Learning · Computer Science 2022-06-22 Abeba Birhane , Pratyusha Kalluri , Dallas Card , William Agnew , Ravit Dotan , Michelle Bao

Reward learning algorithms utilize human feedback to infer a reward function, which is then used to train an AI system. This human feedback is often a preference comparison, in which the human teacher compares several samples of AI behavior…

Machine Learning · Computer Science 2023-03-03 Peter Barnett , Rachel Freedman , Justin Svegliato , Stuart Russell

To understand the impacts of AI-driven coding tools on engineers' workflow and work environment, we utilize the Jellyfish platform to analyze indicators of change. Key indicators are derived from Allocations, Coding Fraction vs. PR…

Software Engineering · Computer Science 2024-06-13 Lena Chretien , Nikolas Albarran

Labor mobility is a critical source of technology acquisition for firms. This paper examines how artificial intelligence (AI) knowledge is disseminated across firms through labor mobility and identifies the organizational conditions that…

General Economics · Economics 2025-11-05 Xiaoning Wang , Chun Feng , Tianshu Sun

Business processes underpin a large number of enterprise operations including processing loan applications, managing invoices, and insurance claims. There is a large opportunity for infusing AI to reduce cost or provide better customer…

Artificial Intelligence · Computer Science 2020-01-22 Steve T. K. Jan , Vatche Ishakian , Vinod Muthusamy

Humans and AIs are often paired on decision tasks with the expectation of achieving complementary performance -- where the combination of human and AI outperforms either one alone. However, how to improve performance of a human-AI team is…

Human-Computer Interaction · Computer Science 2025-02-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…

Human-Computer Interaction · Computer Science 2026-04-01 Aakanksha Khandwaha , Edith Law

University students and working professionals are increasingly encountering generative artificial intelligence (AI) in education and practice, yet their approaches and outcomes differ markedly. This paper proposes an academic study…

Computers and Society · Computer Science 2025-07-30 Koffka Khan

Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose…

Developers spend roughly one-tenth of their workday writing code, yet most AI tooling targets that fraction. This paper asks what should be built for the rest. We surveyed 860 Microsoft developers to understand where they want AI support,…

Software Engineering · Computer Science 2026-04-10 Rudrajit Choudhuri , Christian Bird , Carmen Badea , Anita Sarma

The availability of generative Artificial Intelligence (AI) tools such as ChatGPT or GitHub Copilot is reshaping the way in which software is developed, evolved, and maintained. Oftentimes, developers leave traces of such an usage in…

The increasing popularity of AI, particularly Large Language Models (LLMs), has significantly impacted various domains, including Software Engineering. This study explores the integration of AI tools in software engineering practices within…

Software Engineering · Computer Science 2024-04-18 Sayan Chatterjee , Ching Louis Liu , Gareth Rowland , Tim Hogarth

Large Language Models (LLMs) are becoming increasingly competent across various domains, educators are showing a growing interest in integrating these LLMs into the learning process. Especially in software engineering, LLMs have…

Software Engineering · Computer Science 2025-02-04 Agrawal Naman , Ridwan Shariffdeen , Guanlin Wang , Sanka Rasnayaka , Ganesh Neelakanta Iyer

Does AI understand human values? While this remains an open philosophical question, we take a pragmatic stance by introducing VAPT, the Value-Alignment Perception Toolkit, for studying how LLMs reflect people's values and how people judge…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Renn Su , April Yi Wang