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AI in education is commonly delivered through web-based systems such as online forms and institutional platforms. However, these approaches can exclude teachers in low-resource contexts, where everyday mobile platforms like WhatsApp serve…

Human-Computer Interaction · Computer Science 2026-04-07 Vikram Kamath Cannanure , Bruno Yinkfu , Douglas Bryan , Mati Amin , Ingmar Weber

Education systems in developing countries have few resources to serve large, poor populations. How might generative AI integrate into classrooms? This paper introduces an AI chatbot designed to assist teachers in Sierra Leone with…

Computers and Society · Computer Science 2024-02-02 Jun Ho Choi , Oliver Garrod , Paul Atherton , Andrew Joyce-Gibbons , Miriam Mason-Sesay , Daniel Björkegren

Sub-Saharan Africa faces persistently high student-teacher ratios and shortages of qualified teachers, limiting students' access to personalized learning support and formative assessment. To address this challenge, we present Adesua, a…

Computation and Language · Computer Science 2026-05-18 George Boateng , Evans Atompoya , Philemon Badu , Samuel John , Samuel Ansah , Patrick Agyeman-Budu , Victor Wumbor-Apin Kumbol

Across the African continent, students grapple with various educational challenges, including limited access to essential resources such as computers, internet connectivity, reliable electricity, and a shortage of qualified teachers.…

Computers and Society · Computer Science 2024-04-30 George Boateng

Recent advances in generative AI, such as ChatGPT, have transformed access to information in education, knowledge-seeking, and everyday decision-making. However, in many developing regions, access remains a challenge due to the persistent…

Human-Computer Interaction · Computer Science 2025-05-15 Hiba Eltigani , Rukhshan Haroon , Asli Kocak , Abdullah Bin Faisal , Noah Martin , Fahad Dogar

This study evaluates the impact of Rori, an AI powered conversational math tutor accessible via WhatsApp, on the math performance of approximately 1,000 students in grades 3-9 across 11 schools in Ghana. Each school was assigned to a…

Human-Computer Interaction · Computer Science 2024-05-07 Owen Henkel , Hannah Horne-Robinson , Nessie Kozhakhmetova , Amanda Lee

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

Artificial intelligence (AI) is transforming education and the workforce, but access to AI learning opportunities in Africa remains uneven. With rapid demographic shifts and growing labour market pressures, AI has become a strategic…

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model…

Africa has a high student-to-teacher ratio which limits students' access to teachers. Consequently, students struggle to get answers to their questions. In this work, we extended Kwame, our previous AI teaching assistant, adapted it for…

Computation and Language · Computer Science 2022-07-12 George Boateng , Samuel John , Andrew Glago , Samuel Boateng , Victor Kumbol

The cognitive process of Search-as-Learning (SAL) is most effective when searching promotes active encoding of information. The rise of LLMs-based chatbots, which provide instant answers, introduces a trade-off between efficiency and depth…

Human-Computer Interaction · Computer Science 2025-12-19 Yeonsun Yang , Ahyeon Shin , Mincheol Kang , Jiheon Kang , Xu Wang , Jean Y. Song

Problem solving plays an essential role in science education, and generative AI (GAI) chatbots have emerged as a promising tool for supporting students' science problem solving. However, general-purpose chatbots (e.g., ChatGPT), which often…

Social and Information Networks · Computer Science 2026-04-06 Hanyu Su , Huilin Zhang , Shihui Feng

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

To effectively navigate the AI revolution, AI literacy is crucial. However, content predominantly exists in dominant languages, creating a gap for low-resource languages like Yoruba (41 million native speakers). This case study explores…

Computation and Language · Computer Science 2024-03-11 Wuraola Oyewusi

Web-based chatbots provide website owners with the benefits of increased sales, immediate response to their customers, and insight into customer behaviour. While Web-based chatbots are getting popular, they have not received much scrutiny…

Cryptography and Security · Computer Science 2022-05-18 Nazar Waheed , Muhammad Ikram , Saad Sajid Hashmi , Xiangjian He , Priyadarsi Nanda

Internet social networks have become a ubiquitous application allowing people to easily share text, pictures, and audio and video files. Popular networks include WhatsApp, Facebook, Reddit and LinkedIn. We present an extensive study of the…

Computers and Society · Computer Science 2018-02-13 Avi Rosenfeld , Sigal Sina , David Sarne , Or Avidov , Sarit Kraus

LLM-based chatbots enable students to get immediate, interactive help on homework assignments, but even a thoughtfully-designed bot may not serve all pedagogical goals. We report here on the development and deployment of a GPT-4-based…

Computers and Society · Computer Science 2024-12-03 J. D. Zamfirescu-Pereira , Laryn Qi , Björn Hartmann , John DeNero , Narges Norouzi

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

While global AI development prioritizes model performance and computational scale, meaningful deployment in African markets requires fundamentally different architectural decisions. This paper introduces Contextual and Cultural Intelligence…

Human-Computer Interaction · Computer Science 2025-10-30 Qness Ndlovu

University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay
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