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Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

Recent advances in multimodal question answering have primarily focused on combining heterogeneous modalities or fine-tuning multimodal large language models. While these approaches have shown strong performance, they often rely on a…

Computation and Language · Computer Science 2026-04-22 Krishna Singh Rajput , Tejas Anvekar , Chitta Baral , Vivek Gupta

Existing conversational datasets consist either of written proxies for dialog or small-scale transcriptions of natural speech. We introduce 'Interview': a large-scale (105K conversations) media dialog dataset collected from news interview…

Computation and Language · Computer Science 2020-04-08 Bodhisattwa Prasad Majumder , Shuyang Li , Jianmo Ni , Julian McAuley

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

The rapid advancement of conversational search systems revolutionizes how information is accessed by enabling the multi-turn interaction between the user and the system. Existing conversational search systems are usually built with two…

Computation and Language · Computer Science 2025-07-14 Fengran Mo , Yifan Gao , Chuan Meng , Xin Liu , Zhuofeng Wu , Kelong Mao , Zhengyang Wang , Pei Chen , Zheng Li , Xian Li , Bing Yin , Meng Jiang

Multi-turn conversation has emerged as a predominant interaction paradigm for Large Language Models (LLMs). Users often employ follow-up questions to refine their intent, expecting LLMs to adapt dynamically. However, recent research reveals…

Computation and Language · Computer Science 2026-02-10 Geng Liu , Fei Zhu , Rong Feng , Changyi Ma , Shiqi Wang , Gaofeng Meng

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Despite the widespread application of Large Language Models (LLMs) across various domains, they frequently exhibit overconfidence when encountering uncertain scenarios, yet existing solutions primarily rely on evasive responses (e.g., "I…

Artificial Intelligence · Computer Science 2025-06-03 Jingyu Liu , Jingquan Peng , xiaopeng Wu , Xubin Li , Tiezheng Ge , Bo Zheng , Yong Liu

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Goal-oriented conversational systems require making sequential decisions under uncertainty about the user's intent, where the algorithm must balance information acquisition and target commitment over multiple turns. Existing approaches…

Computation and Language · Computer Science 2026-04-07 Xinyi Ling , Ye Liu , Reza Averly , Xia Ning

We observe that current conversational language models often waver in their judgments when faced with follow-up questions, even if the original judgment was correct. This wavering presents a significant challenge for generating reliable…

Computation and Language · Computer Science 2024-06-12 Qiming Xie , Zengzhi Wang , Yi Feng , Rui Xia

The proliferation of Large Language Models like ChatGPT has significantly advanced language understanding and generation, impacting a broad spectrum of applications. However, these models predominantly excel in text-based tasks, overlooking…

Computation and Language · Computer Science 2023-11-23 Xiao Liu , Jianfeng Lin , Jiawei Zhang

Studying the responses of large language models (LLMs) to loopholes presents a two-fold opportunity. First, it affords us a lens through which to examine ambiguity and pragmatics in LLMs, since exploiting a loophole requires identifying…

Computation and Language · Computer Science 2025-09-18 Jio Choi , Mohit Bansal , Elias Stengel-Eskin

People increasingly turn to large language models (LLMs) to interpret ambiguous social situations: a delayed text reply, an unusually cold supervisor, a teacher's mixed signals, or a boundary-crossing friend. Yet in many such cases, no…

Human-Computer Interaction · Computer Science 2026-04-28 Qiming Yuan , Linyi Han , Nam Ling , Cihan Ruan

Closed-book question answering (QA) requires a model to directly answer an open-domain question without access to any external knowledge. Prior work on closed-book QA either directly finetunes or prompts a pretrained language model (LM) to…

Computation and Language · Computer Science 2023-04-28 Dan Su , Mostofa Patwary , Shrimai Prabhumoye , Peng Xu , Ryan Prenger , Mohammad Shoeybi , Pascale Fung , Anima Anandkumar , Bryan Catanzaro

Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…

Computers and Society · Computer Science 2023-11-23 Nick Goodson , Rongfei Lu

Fact-based dialogue generation is a task of generating a human-like response based on both dialogue context and factual texts. Various methods were proposed to focus on generating informative words that contain facts effectively. However,…

Computation and Language · Computer Science 2020-05-11 Ryota Tanaka , Akinobu Lee

Existing machine reading comprehension (MRC) models do not scale effectively to real-world applications like web-level information retrieval and question answering (QA). We argue that this stems from the nature of MRC datasets: most of…

Computation and Language · Computer Science 2020-04-17 Xingdi Yuan , Jie Fu , Marc-Alexandre Cote , Yi Tay , Christopher Pal , Adam Trischler