Related papers: Toward Metaphor-Fluid Conversation Design for Voic…
Voice User Interfaces (VUIs) increasingly leverage 'humanness' as a foundational design metaphor, adopting roles like 'assistants,' 'teachers,' and 'secretaries' to foster natural interactions. Yet, this approach can sometimes misalign user…
Human-Computer Interaction with the traditional User Interface is done using a specified in advance script dialog menu, mainly based on human intellect and unproductive use of navigation. This approach does not lead to making qualitative…
Design for Voice User Interfaces (VUIs) has become more relevant in recent years due to the enormous advances of speech technologies and their growing presence in our everyday lives. Although modern VUIs still present interaction issues,…
The global population is rapidly aging, necessitating technologies that promote healthy aging. Voice User Interfaces (VUIs), leveraging natural language interaction, offer a promising solution for older adults due to their ease of use.…
Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…
Voice user interfaces (VUIs) are rapidly transitioning from accessibility features to mainstream interaction modalities. Yet most operating systems' built-in voice commands remain underutilized despite possessing robust technical…
With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…
Human emotions are essentially molded by lived experiences, from which we construct personalised meaning. The engagement in such meaning-making process has been practiced as an intervention in various psychotherapies to promote wellness.…
The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…
Metaphors have been used during therapy sessions to facilitate the communication of inner feelings between clients and therapists. Can we create a digital metaphorical chatting space for daily use within close relationships? As the first…
Many recent AI-powered UX design tools focus on generating individual static UI screens from natural language. However, they overlook the crucial aspect of interactions and user experiences across multiple screens. Through formative studies…
In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…
Multimodal conversational recommendation has recently emerged as a promising paradigm for delivering personalized experiences through natural dialogue enriched by visual and contextual grounding. Yet currently available multimodal…
As voice assistants (VAs) become increasingly integrated into daily life, the need for emotion-aware systems that can recognize and respond appropriately to user emotions has grown. While significant progress has been made in speech emotion…
Anthropomorphizing conversational technology is a natural human tendency. Today, the anthropomorphic metaphor is overly reinforced across intelligent tools. Large Language Models (LLMs) are particularly anthropomorphized through interface…
Visual metaphors are powerful rhetorical devices used to persuade or communicate creative ideas through images. Similar to linguistic metaphors, they convey meaning implicitly through symbolism and juxtaposition of the symbols. We propose a…
Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits, they also yield risks that may exploit people's trust.…
Metaphors enable designers to communicate their ideal user experience for platforms. Yet, we often do not know if these design metaphors match users' actual experiences. In this work, we compare design and user metaphors across three…
In virtual or hybrid co-present events, biodata is emerging as a new paradigm of social cues. While it is able to reveal individuals' inner states, the technology-mediated representation of biodata in social contexts remains underexplored.…
As interfaces evolve from static user pathways to dynamic human-AI collaboration, no standard methods exist for selecting appropriate interface patterns based on user needs and task complexity. Existing frameworks only provide guiding…