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Large Language Models (LLMs) have recently emerged as promising tools for recommendation thanks to their advanced textual understanding ability and context-awareness. Despite the current practice of training and evaluating LLM-based…

Information Retrieval · Computer Science 2025-06-12 Sein Kim , Hongseok Kang , Kibum Kim , Jiwan Kim , Donghyun Kim , Minchul Yang , Kwangjin Oh , Julian McAuley , Chanyoung Park

Personalization is becoming indispensable for LLMs to align with individual user preferences and needs. Yet current approaches are often computationally expensive, data-intensive, susceptible to catastrophic forgetting, and prone to…

Computation and Language · Computer Science 2025-12-16 Baixiang Huang , Limeng Cui , Jiapeng Liu , Haoran Wang , Jiawei Xu , Zhuiyue Tan , Yutong Chen , Chen Luo , Yi Liu , Kai Shu

Proactively predicting a users next utterance in human-machine dialogue can streamline interaction and improve user experience. Existing commercial API-based solutions are subject to privacy concerns while deploying general-purpose LLMs…

Computation and Language · Computer Science 2026-01-16 Jinqiang Wang , Huansheng Ning , Jianguo Ding , Tao Zhu , Liming Chen , Chris Nugent

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions…

Computation and Language · Computer Science 2026-05-14 Hannah Rose Kirk , Liu Leqi , Fanzhi Zeng , Henry Davidson , Bertie Vidgen , Christopher Summerfield , Scott A. Hale

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

AI-powered recruitment tools are increasingly adopted in personnel selection, yet they struggle to capture the requisition (req)-specific personal competencies (PCs) that distinguish successful candidates beyond job categories. We propose a…

Computation and Language · Computer Science 2026-04-02 Wanxin Li , Denver McNeney , Nivedita Prabhu , Charlene Zhang , Renee Barr , Matthew Kitching , Khanh Dao Duc , Anthony S. Boyce

Large Language Models (LLMs) are increasingly used as scalable evaluators of model outputs, but their preference judgments exhibit systematic biases and can diverge from human evaluations. Prior work on LLM-as-a-judge has largely focused on…

Computation and Language · Computer Science 2026-03-05 James Wedgwood , Chhavi Yadav , Virginia Smith

Large Language Models (LLMs) are a transformational technology, fundamentally changing how people obtain information and interact with the world. As people become increasingly reliant on them for an enormous variety of tasks, a body of…

Computers and Society · Computer Science 2025-05-08 Nouar Aldahoul , Hazem Ibrahim , Matteo Varvello , Aaron Kaufman , Talal Rahwan , Yasir Zaki

As large language models (LLMs) enter the mainstream, aligning them to foster constructive dialogue rather than exacerbate societal divisions is critical. Using an individualized and multicultural alignment dataset of over 7,500…

Human-Computer Interaction · Computer Science 2025-03-24 Yara Kyrychenko , Jon Roozenbeek , Brandon Davidson , Sander van der Linden , Ramit Debnath

Although humans inherently have diverse values, current large language model (LLM) alignment methods often assume that aligning LLMs with the general public's preferences is optimal. A major challenge in adopting a more individualized…

Computation and Language · Computer Science 2024-11-06 Seongyun Lee , Sue Hyun Park , Seungone Kim , Minjoon Seo

Large Language Models (LLMs) are increasingly used to automate relevance judgments for information retrieval (IR) tasks, often demonstrating agreement with human labels that approaches inter-human agreement. To assess the robustness and…

Information Retrieval · Computer Science 2025-04-18 Negar Arabzadeh , Charles L. A . Clarke

Large language models (LLM) have achieved remarkable performance on various NLP tasks and are augmented by tools for broader applications. Yet, how to evaluate and analyze the tool-utilization capability of LLMs is still under-explored. In…

Computation and Language · Computer Science 2024-01-17 Zehui Chen , Weihua Du , Wenwei Zhang , Kuikun Liu , Jiangning Liu , Miao Zheng , Jingming Zhuo , Songyang Zhang , Dahua Lin , Kai Chen , Feng Zhao

Large language models (LLMs) are expected to offer structured Markdown responses for the sake of readability in web chatbots (e.g., ChatGPT). Although there are a myriad of metrics to evaluate LLMs, they fail to evaluate the readability…

Computation and Language · Computer Science 2025-08-28 Zhongpu Chen , Yinfeng Liu , Long Shi , Xingyan Chen , Yu Zhao , Fuji Ren

Expert-designed close-ended benchmarks are indispensable in assessing the knowledge capacity of large language models (LLMs). Despite their widespread use, concerns have mounted regarding their reliability due to limited test scenarios and…

Computation and Language · Computer Science 2024-10-21 Jiatong Li , Renjun Hu , Kunzhe Huang , Yan Zhuang , Qi Liu , Mengxiao Zhu , Xing Shi , Wei Lin

Self-evaluation using large language models (LLMs) has proven valuable not only in benchmarking but also methods like reward modeling, constitutional AI, and self-refinement. But new biases are introduced due to the same LLM acting as both…

Computation and Language · Computer Science 2024-04-23 Arjun Panickssery , Samuel R. Bowman , Shi Feng

Language model benchmarks are pervasive and computationally-efficient proxies for real-world performance. However, many recent works find that benchmarks often fail to predict real utility. Towards bridging this gap, we introduce benchmark…

Artificial Intelligence · Computer Science 2026-05-28 Marco Gutierrez , Xinyi Leng , Hannah Cyberey , Jonathan Richard Schwarz , Ahmed Alaa , Thomas Hartvigsen

While Reinforcement Learning from Human Feedback (RLHF) is widely used to align Large Language Models (LLMs) with human preferences, it typically assumes homogeneous preferences across users, overlooking diverse human values and minority…

Computation and Language · Computer Science 2025-10-28 Yijiang River Dong , Tiancheng Hu , Yinhong Liu , Ahmet Üstün , Nigel Collier

Personalized Large Language Models (LLMs) have been shown to be an effective way to create more engaging and enjoyable user-AI interactions. While previous studies have explored using prompts to elicit specific personality traits in LLMs,…

Computation and Language · Computer Science 2025-11-26 Shi-Wei Dai , Yan-Wei Shie , Tsung-Huan Yang , Lun-Wei Ku , Yung-Hui Li

While large language models (LLMs) have exhibited impressive conversational capabilities, their proficiency in delivering personalized responses remains unclear. Although recent benchmarks automatically evaluate persona consistency in…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , Zahra Jamali , Usman Naseem , Amin Beheshti

Effectively modeling the dynamic nature of user preferences is crucial for enhancing recommendation accuracy and fostering transparency in recommender systems. Traditional user profiling often overlooks the distinction between transitory…

Information Retrieval · Computer Science 2025-11-04 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher