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Frontline staff of emergency shelters face challenges such as vicarious trauma, compassion fatigue, and burnout. The technology they use is often not designed for their unique needs, and can feel burdensome on top of their already…
Artificial intelligence researchers have proposed various data-driven algorithms to improve the processes that match individuals experiencing homelessness to scarce housing resources. It remains unclear whether and how these algorithms are…
In recent years, there has been growing interest in leveraging machine learning for homeless service assignment. However, the categorical nature of administrative data recorded for homeless individuals hinders the development of accurate…
Homelessness is a humanitarian challenge affecting an estimated 1.6 billion people worldwide. In the face of rising homeless populations in developed nations and a strain on social services, government agencies are increasingly adopting…
When governments mandate collaboration, shared data systems can serve both as tools for coordination and instruments of control. This study examines U.S. homelessness service networks, where Continuums of Care (CoCs) coordinate service…
On any night in Canada, at least 35,000 individuals experience homelessness. These individuals use emergency shelters to transition out of homelessness and into permanent housing. We designed and deployed a technology to support front-line…
The top priority of a Housing and Homelessness System of Care (HHSC) is to connect people experiencing homelessness to supportive housing. An HHSC typically consists of many agencies serving the same population. Information technology…
This paper investigates how to best compare algorithms for predicting chronic homelessness for the purpose of identifying good candidates for housing programs. Predictive methods can rapidly refer potentially chronic shelter users to…
Nursing homes (NHs) are critical healthcare infrastructures for caring frail older adults with 24/7 formal care and personal assistance. Adequate NH resource planning is of great importance to ensure desired quality of care and resident…
The growing homelessness crisis in the U.S. presents complex social, economic, and public health challenges, straining shelters, healthcare, and social services while limiting effective interventions. Traditional assessment methods struggle…
Recent years have seen growing adoption of AI-based decision-support systems (ADS) in homeless services, yet we know little about stakeholder desires and concerns surrounding their use. In this work, we aim to understand impacted…
This paper presents a large anonymized dataset of homelessness alongside insights into the data-driven rehabilitation of homeless people. The dataset was gathered by a large nonprofit organization working on rehabilitating the homeless for…
AI is increasingly used to aid decision-making about the allocation of scarce societal resources, for example housing for homeless people, organs for transplantation, and food donations. Recently, there have been several proposals for how…
Homelessness is a social and health problem with great repercussions in Europe. Many non-governmental organisations help homeless people by collecting and analysing large amounts of information about them. However, these tasks are not…
We study the problem of learning, from observational data, fair and interpretable policies that effectively match heterogeneous individuals to scarce resources of different types. We model this problem as a multi-class multi-server queuing…
This paper uses privacy preserving methods to link over 235,000 records in the housing and homelessness system of care (HHSC) of a major North American city. Several machine learning pairwise linkage and two clustering algorithms are…
Open-source data and tools are lauded as essential for replicable and usable social science, though little is known about their use in resource constrained human service provision. This paper examines the challenges and opportunities of…
We introduce a machine learning approach to predict chronic homelessness from de-identified client shelter records drawn from a commonly used Canadian homelessness management information system. Using a 30-day time step, a dataset for 6521…
The increasing demand for sustainable energy solutions has driven the integration of digitalized buildings into the power grid, leveraging Internet-of-Things (IoT) technologies to enhance energy efficiency and operational performance.…
The vast data deluge at the network's edge is raising multiple challenges for the edge computing community. One of them is identifying edge storage servers where data from edge devices/sensors have to be stored to ensure low latency access…