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Large language model (LLM) applications in cloud root cause analysis (RCA) have been actively explored recently. However, current methods are still reliant on manual workflow settings and do not unleash LLMs' decision-making and environment…

Software Engineering · Computer Science 2024-08-05 Zefan Wang , Zichuan Liu , Yingying Zhang , Aoxiao Zhong , Jihong Wang , Fengbin Yin , Lunting Fan , Lingfei Wu , Qingsong Wen

Despite recent advances, autonomous agents often struggle to solve complex tasks in enterprise domains that require coordinating multiple tools and processing diverse data sources. This struggle is driven by two main limitations. First,…

Artificial Intelligence · Computer Science 2025-12-04 Gianni Molinari , Fabio Ciravegna

Modern language agents must operate over long-horizon, multi-turn histories, yet deploying such agents with Small Language Models (SLMs) remains fundamentally difficult. Full-context prompting causes context overflow, flat retrieval exposes…

Multiagent Systems · Computer Science 2026-05-06 Jiayi Chen , Yingcong Li , Guiling Wang

Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…

Computation and Language · Computer Science 2025-04-22 Vardhan Dongre , Xiaocheng Yang , Emre Can Acikgoz , Suvodip Dey , Gokhan Tur , Dilek Hakkani-Tür

Recent years, multimodal models have made remarkable strides and pave the way for intelligent browser use agents. However, when solving tasks on real world webpages in multi-turn, long-horizon trajectories, current agents still suffer from…

Artificial Intelligence · Computer Science 2025-09-26 Kaiwen He , Zhiwei Wang , Chenyi Zhuang , Jinjie Gu

LLM-based agents struggle to execute complex, multi-step Standard Operating Procedures (SOPs) that are fundamental to industrial automation. Existing benchmarks fail to capture the procedural complexity and tool orchestration demands of…

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are facing more frequent failures. Ensuring system reliability thus…

Software Engineering · Computer Science 2025-08-29 Lingzhe Zhang , Tong Jia , Kangjin Wang , Weijie Hong , Chiming Duan , Minghua He , Ying Li

Large Language Model (LLM) based agents have demonstrated proficiency in multi-step interactions with graphical user interfaces (GUIs). While most research focuses on improving single-task performance, practical scenarios often involve…

Artificial Intelligence · Computer Science 2026-05-21 Minghao Chen , Xinyi Hu , Zhou Yu , Yufei Yin

Long-horizon tasks requiring multi-step reasoning and dynamic re-planning remain challenging for large language models (LLMs). Sequential prompting methods are prone to context drift, loss of goal information, and recurrent failure cycles,…

Artificial Intelligence · Computer Science 2025-10-30 Zhenyu Zhang , Tianyi Chen , Weiran Xu , Alex Pentland , Jiaxin Pei

Large-scale telecom and datacenter infrastructures rely on multi-layered service and resource models, where failures propagate across physical and logical components and affect multiple customers. Traditional approaches to root cause…

Artificial Intelligence · Computer Science 2026-01-13 Nicolas Tacheny

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Recent advances in large language models (LLMs) and vision-language models (VLMs) have enabled powerful autonomous agents capable of complex reasoning and multi-modal tool use. Despite their growing capabilities, today's agent frameworks…

Artificial Intelligence · Computer Science 2025-06-12 Peiran Li , Xinkai Zou , Zhuohang Wu , Ruifeng Li , Shuo Xing , Hanwen Zheng , Zhikai Hu , Yuping Wang , Haoxi Li , Qin Yuan , Yingmo Zhang , Zhengzhong Tu

Agents centered around Large Language Models (LLMs) are now capable of automating mobile device operations for users. After fine-tuning to learn a user's mobile operations, these agents can adhere to high-level user instructions online.…

Human-Computer Interaction · Computer Science 2024-01-18 Tinghe Ding

Power grid fault diagnosis is a critical process hindered by its reliance on manual, error-prone methods. Technicians must manually extract reasoning logic from dense regulations and attempt to combine it with tacit expert knowledge, which…

Artificial Intelligence · Computer Science 2025-11-18 Yafang Wang , Yangjie Tian , Xiaoyu Shen , Gaoyang Zhang , Jiaze Sun , He Zhang , Ruohua Xu , Feng Zhao

This paper presents MicroRCA-Agent, an innovative solution for microservice root cause analysis based on large language model agents, which constructs an intelligent fault root cause localization system with multimodal data fusion. The…

Artificial Intelligence · Computer Science 2025-09-22 Pan Tang , Shixiang Tang , Huanqi Pu , Zhiqing Miao , Zhixing Wang

Large Language Model (LLM)-based agents are increasingly employed to automate complex software engineering tasks, such as program repair and issue resolution. These agents operate by autonomously generating natural language thoughts,…

Software Engineering · Computer Science 2025-10-09 Islem Bouzenia , Michael Pradel

Root cause analysis (RCA) in Micro-services architecture (MSA) with escalating complexity encounters complex challenges in maintaining system stability and efficiency due to fault propagation and circular dependencies among nodes. Diverse…

Multiagent Systems · Computer Science 2024-12-24 Wei Zhang , Hongcheng Guo , Jian Yang , Zhoujin Tian , Yi Zhang , Chaoran Yan , Zhoujun Li , Tongliang Li , Xu Shi , Liangfan Zheng , Bo Zhang

Root cause analysis (RCA) is crucial for enhancing the reliability and performance of complex systems. However, progress in this field has been hindered by the lack of large-scale, open-source datasets tailored for RCA. To bridge this gap,…

Artificial Intelligence · Computer Science 2025-05-20 Lecheng Zheng , Zhengzhang Chen , Dongjie Wang , Chengyuan Deng , Reon Matsuoka , Haifeng Chen

Large Language Models (LLMs) are increasingly applied in healthcare, yet ensuring their ethical integrity and safety compliance remains a major barrier to clinical deployment. This work introduces a multi-agent refinement framework designed…

Addressing the challenge of effectively processing long contexts has become a critical issue for Large Language Models (LLMs). Two common strategies have emerged: 1) reducing the input length, such as retrieving relevant chunks by…

Computation and Language · Computer Science 2024-06-06 Yusen Zhang , Ruoxi Sun , Yanfei Chen , Tomas Pfister , Rui Zhang , Sercan Ö. Arik