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AI agents have experienced a paradigm shift, from early dominance by reinforcement learning (RL) to the rise of agents powered by large language models (LLMs), and now further advancing towards a synergistic fusion of RL and LLM…

Artificial Intelligence · Computer Science 2025-07-08 Yuanchen Bei , Weizhi Zhang , Siwen Wang , Weizhi Chen , Sheng Zhou , Hao Chen , Yong Li , Jiajun Bu , Shirui Pan , Yizhou Yu , Irwin King , Fakhri Karray , Philip S. Yu

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

Automated speaking assessment in conversation tests (ASAC) aims to evaluate the overall speaking proficiency of an L2 (second-language) speaker in a setting where an interlocutor interacts with one or more candidates. Although prior ASAC…

Computation and Language · Computer Science 2024-12-02 Jiun-Ting Li , Bi-Cheng Yan , Tien-Hong Lo , Yi-Cheng Wang , Yung-Chang Hsu , Berlin Chen

Current Conversational AI systems employ different machine learning pipelines, as well as external knowledge sources and business logic to predict the next action. Maintaining various components in dialogue managers' pipeline adds…

Computation and Language · Computer Science 2024-04-15 Amin Hosseiny Marani , Ulie Schnaithmann , Youngseo Son , Akil Iyer , Manas Paldhe , Arushi Raghuvanshi

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

Computation and Language · Computer Science 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…

Computation and Language · Computer Science 2025-06-27 Anne Wu , Laurent Mazaré , Neil Zeghidour , Alexandre Défossez

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…

Human-Computer Interaction · Computer Science 2025-05-29 Grzegorz Wolny , Michał Szczerbak

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

Autonomous agents for Graphical User Interfaces (GUIs) are revolutionizing human-computer interaction, yet their reliance on text-based instructions imposes limitations on accessibility and convenience, particularly in hands-free scenarios.…

Computation and Language · Computer Science 2025-11-27 Wenkang Han , Zhixiong Zeng , Jing Huang , Shu Jiang , Liming Zheng , Longrong Yang , Haibo Qiu , Chang Yao , Jingyuan Chen , Lin Ma

Studies on in-vehicle conversational agents have traditionally relied on pre-scripted prompts or limited voice commands, constraining natural driver-agent interaction. To resolve this issue, the present study explored the potential of a…

Human-Computer Interaction · Computer Science 2025-08-12 Yeana Lee Bond , Mungyeong Choe , Baker Kasim Hasan , Arsh Siddiqui , Myounghoon Jeon

Large Language Models (LLMs) have demonstrated impressive capabilities across a range of scientific tasks including mathematics, physics, and chemistry. Despite their successes, the effectiveness of LLMs in handling complex statistical…

Computation and Language · Computer Science 2024-10-11 Yizhang Zhu , Shiyin Du , Boyan Li , Yuyu Luo , Nan Tang

Persuasion through conversation has been the focus of much research. Nudging is a popular strategy to influence decision-making in physical and digital settings. However, conversational agents employing "nudging" have not received…

Human-Computer Interaction · Computer Science 2025-03-07 Stephen Pilli , Vivek Nallur

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

Open-ended human learning and information-seeking are increasingly mediated by digital assistants. However, such systems often ignore the user's pre-existing knowledge. Assuming a correlation between engagement and user responses such as…

Computation and Language · Computer Science 2021-02-15 Pedro Rodriguez , Paul Crook , Seungwhan Moon , Zhiguang Wang

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

This paper presents a psychologically-aware conversational agent designed to enhance both learning performance and emotional well-being in educational settings. The system combines Large Language Models (LLMs), a knowledge graph-enhanced…

Computation and Language · Computer Science 2025-12-12 Nour El Houda Ben Chaabene , Hamza Hammami , Laid Kahloul

Textual data augmentation (DA) is a prolific field of study where novel techniques to create artificial data are regularly proposed, and that has demonstrated great efficiency on small data settings, at least for text classification tasks.…

Computation and Language · Computer Science 2024-09-18 Frédéric Piedboeuf , Philippe Langlais