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Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Group mood plays a crucial role in shaping workspace experiences, influencing group dynamics, team performance, and creativity. The perceived group mood depends on many, often subconscious, aspects such as individual emotional states or…

Human-Computer Interaction · Computer Science 2025-08-18 Tzu-Hui Wu , Sebastian Cmentowski , Yunyin Lou , Jun Hu , Regina Bernhaupt

Context. Considering the importance of software testing to the development of high quality and reliable software systems, this paper aims to investigate how can work-related factors influence the motivation of software testers. Method. We…

In the last years, XAI research has mainly been concerned with developing new technical approaches to explain deep learning models. Just recent research has started to acknowledge the need to tailor explanations to different contexts and…

Artificial Intelligence · Computer Science 2021-10-11 Bettina Finzel , David E. Tafler , Stephan Scheele , Ute Schmid

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

Recent XAI studies have investigated what constitutes a \textit{good} explanation in AI-assisted decision-making. Despite the widely accepted human-friendly properties of explanations, such as contrastive and selective, existing studies…

Computers and Society · Computer Science 2025-05-05 Yongsu Ahn , Yu-Ru Lin , Malihe Alikhani , Eunjeong Cheon

Counterfactual explanations are increasingly used to address interpretability, recourse, and bias in AI decisions. However, we do not know how well counterfactual explanations help users to understand a systems decisions, since no large…

Human-Computer Interaction · Computer Science 2023-04-04 Greta Warren , Mark T Keane , Ruth M J Byrne

Interpretability provides a means for humans to verify aspects of machine learning (ML) models and empower human+ML teaming in situations where the task cannot be fully automated. Different contexts require explanations with different…

Machine Learning · Computer Science 2024-07-15 Zixi Chen , Varshini Subhash , Marton Havasi , Weiwei Pan , Finale Doshi-Velez

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

To remain viable and thrive, software organizations must rapidly adapt to frequent, and often rather far-ranging, changes to their operational context. These changes typically concern many factors, including the nature of the organization's…

Software Engineering · Computer Science 2013-12-18 Alexis Ocampo , Fabio Bella , Jürgen Münch

Explainability and interpretability are two critical aspects of decision support systems. Within computer vision, they are critical in certain tasks related to human behavior analysis such as in health care applications. Despite their…

For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…

Software Engineering · Computer Science 2013-06-10 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Software systems now complement an incredibly vast number of human activities, and much effort has been deployed to make them quasi-autonomous with the build-up of increasingly performant self-adaptive capabilities, so that the burden of…

Software Engineering · Computer Science 2021-10-05 Emmanuelle Tognoli , Shihong Huang

The adoption of machine learning in high-stakes applications such as healthcare and law has lagged in part because predictions are not accompanied by explanations comprehensible to the domain user, who often holds the ultimate…

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Background: Teamwork, coordination, and communication are a prerequisite for the timely completion of a software project. Meetings as a facilitator for coordination and communication are an established medium for information exchange.…

Software Engineering · Computer Science 2022-07-05 Jil Klünder , Oliver Karras

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…

Artificial Intelligence · Computer Science 2023-04-28 Ioannis Papantonis , Vaishak Belle

Explanations for computer vision models are important tools for interpreting how the underlying models work. However, they are often presented in static formats, which pose challenges for users, including information overload, a gap between…

Human-Computer Interaction · Computer Science 2025-04-16 Indu Panigrahi , Sunnie S. Y. Kim , Amna Liaqat , Rohan Jinturkar , Olga Russakovsky , Ruth Fong , Parastoo Abtahi

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo
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