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Humans frequently make decisions with the aid of artificially intelligent (AI) systems. A common pattern is for the AI to recommend an action to the human who retains control over the final decision. Researchers have identified ensuring…

Artificial Intelligence · Computer Science 2025-09-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

eXplainable artificial intelligence (XAI) methods have emerged to convert the black box of machine learning (ML) models into a more digestible form. These methods help to communicate how the model works with the aim of making ML models more…

AI-assisted decision making becomes increasingly prevalent, yet individuals often fail to utilize AI-based decision aids appropriately especially when the AI explanations are absent, potentially as they do not %understand reflect on AI's…

Human-Computer Interaction · Computer Science 2025-02-18 Zhuoyan Li , Hangxiao Zhu , Zhuoran Lu , Ziang Xiao , Ming Yin

AI practitioners increasingly use large language model (LLM) agents in compound AI systems to solve complex reasoning tasks, these agent executions often fail to meet human standards, leading to errors that compromise the system's overall…

Artificial Intelligence · Computer Science 2025-03-18 Yoo Yeon Sung , Hannah Kim , Dan Zhang

Decision support systems seek to enable informed decision-making. In the recent years, automated planning techniques have been leveraged to empower such systems to better aid the human-in-the-loop. The central idea for such decision support…

Artificial Intelligence · Computer Science 2022-06-07 Karthik Valmeekam , Sarath Sreedharan , Sailik Sengupta , Subbarao Kambhampati

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

Human decision-makers often face choices about complex cases with many potentially relevant features, but limited bandwidth to inspect and integrate all available information. In such settings, we study algorithms that highlight a small…

Computer Science and Game Theory · Computer Science 2026-04-27 Yifan Guo , Jann Spiess

Although AI holds promise for improving human decision making in societally critical domains, it remains an open question how human-AI teams can reliably outperform AI alone and human alone in challenging prediction tasks (also known as…

Artificial Intelligence · Computer Science 2021-10-07 Han Liu , Vivian Lai , Chenhao Tan

Explainable AI techniques that describe agent reward functions can enhance human-robot collaboration in a variety of settings. One context where human understanding of agent reward functions is particularly beneficial is in the value…

Robotics · Computer Science 2021-10-11 Lindsay Sanneman , Julie Shah

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appropriately rely on AI aids, we propose showing them behavior…

Human-Computer Interaction · Computer Science 2023-01-18 Ángel Alexander Cabrera , Adam Perer , Jason I. Hong

In this paper, we report on the visualization capabilities of an Explainable AI Planning (XAIP) agent that can support human in the loop decision making. Imposing transparency and explainability requirements on such agents is especially…

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

Human-Computer Interaction · Computer Science 2026-03-24 Yuta Tsuchiya , Yukino Baba

Artificial Intelligence (AI) is advancing at an unprecedented pace, with clear potential to enhance decision-making and productivity. Yet, the collaborative decision-making process between humans and AI remains underdeveloped, often falling…

Human-Computer Interaction · Computer Science 2025-04-10 Bowen Lou , Tian Lu , T. S. Raghu , Yingjie Zhang

Information systems increasingly leverage artificial intelligence (AI) and machine learning (ML) to generate value from vast amounts of data. However, ML models are imperfect and can generate incorrect classifications. Hence,…

Machine Learning · Computer Science 2023-07-10 Johannes Jakubik , Daniel Weber , Patrick Hemmer , Michael Vössing , Gerhard Satzger

Cooperative multi-agent reinforcement learning agents that act on partial local observations face a fundamental information bottleneck: the knowledge needed to select jointly optimal actions is scattered across the team, yet each agent must…

Machine Learning · Computer Science 2026-05-20 Nikunj Gupta , James Zachary Hare , Jesse Milzman , Rajgopal Kannan , Viktor Prasanna

Explosive growth in big data technologies and artificial intelligence [AI] applications have led to increasing pervasiveness of information facets and a rapidly growing array of information representations. Information facets, such as…

Human-Computer Interaction · Computer Science 2022-04-26 Jim Samuel , Rajiv Kashyap , Yana Samuel , Alexander Pelaez

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Human-Computer Interaction · Computer Science 2022-05-13 Jakob Schoeffer , Niklas Kuehl , Yvette Machowski

Current Information Seeking (InfoSeeking) agents struggle to maintain focus and coherence during long-horizon exploration, as tracking search states, including planning procedure and massive search results, within one plain-text context is…

Computation and Language · Computer Science 2026-02-09 Tian Lan , Felix Henry , Bin Zhu , Qianghuai Jia , Junyang Ren , Qihang Pu , Haijun Li , Longyue Wang , Zhao Xu , Weihua Luo