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Customer-provided reviews have become an important source of information for business owners and other customers alike. However, effectively analyzing millions of unstructured reviews remains challenging. While large language models (LLMs)…

Computation and Language · Computer Science 2026-02-25 Vishal Patil , Shree Vaishnavi Bacha , Revanth Yamani , Yidan Sun , Mayank Kejriwal

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

Computation and Language · Computer Science 2025-10-03 Sumaiya Tabassum

Recent studies have highlighted the significant potential of Large Language Models (LLMs) as zero-shot relevance rankers. These methods predominantly utilize prompt learning to assess the relevance between queries and documents by…

Information Retrieval · Computer Science 2024-11-08 Dezhi Ye , Junwei Hu , Jiabin Fan , Bowen Tian , Jie Liu , Haijin Liang , Jin Ma

Sentiment analysis is a widely researched area within Natural Language Processing (NLP), attracting significant interest due to the advent of automated solutions. Despite this, the task remains challenging because of the inherent complexity…

Computation and Language · Computer Science 2024-07-30 Brigita Vileikytė , Mantas Lukoševičius , Lukas Stankevičius

Patient experience and care quality are crucial for a hospital's sustainability and reputation. The analysis of patient feedback offers valuable insight into patient satisfaction and outcomes. However, the unstructured nature of these…

Computation and Language · Computer Science 2025-02-21 Hajar Sakai , Sarah S. Lam , Mohammadsadegh Mikaeili , Joshua Bosire , Franziska Jovin

Large Language Models (LLMs) have revolutionized natural language processing (NLP) by delivering state-of-the-art performance across a variety of tasks. Among these, Transformer-based models like BERT and GPT rely on pooling layers to…

Computation and Language · Computer Science 2025-02-04 Jinming Xing , Dongwen Luo , Chang Xue , Ruilin Xing

In the realm of artificial intelligence, where a vast majority of data is unstructured, obtaining substantial amounts of labeled data to train supervised machine learning models poses a significant challenge. To address this, we delve into…

Machine Learning · Computer Science 2024-01-19 Natan Vidra , Thomas Clifford , Katherine Jijo , Eden Chung , Liang Zhang

This study explores the potential of Large Language Models (LLMs), specifically GPT-4, to enhance objectivity in organizational task performance evaluations. Through comparative analyses across two studies, including various task…

Computation and Language · Computer Science 2024-08-13 Ning Li , Huaikang Zhou , Mingze Xu

Large language models (LLMs) have revolutionised many fields, with LLM-as-a-service (LLMSaaS) offering accessible, general-purpose solutions without costly task-specific training. In contrast to the widely studied prompt engineering for…

Computation and Language · Computer Science 2026-03-17 Md Rakibul Hasan , Yue Yao , Md Zakir Hossain , Aneesh Krishna , Imre Rudas , Shafin Rahman , Tom Gedeon

Despite recent advancements in speech emotion recognition (SER) models, state-of-the-art deep learning (DL) approaches face the challenge of the limited availability of annotated data. Large language models (LLMs) have revolutionised our…

Sound · Computer Science 2024-06-21 Siddique Latif , Muhammad Usama , Mohammad Ibrahim Malik , Björn W. Schuller

Large Language Models (LLMs) have been revolutionizing a myriad of natural language processing tasks with their diverse zero-shot capabilities. Indeed, existing work has shown that LLMs can be used to great effect for many tasks, such as…

Computation and Language · Computer Science 2024-06-28 Baharan Nouriinanloo , Maxime Lamothe

E-commerce platforms require structured product data in the form of attribute-value pairs to offer features such as faceted product search or attribute-based product comparison. However, vendors often provide unstructured product…

Computation and Language · Computer Science 2024-09-23 Alexander Brinkmann , Roee Shraga , Christian Bizer

The emergence of large language models (LLMs), pre-trained on massive datasets, has demonstrated strong performance across a wide range of natural language processing (NLP) tasks, including text classification. While prior studies have…

Software Engineering · Computer Science 2025-11-25 Yasaman Abedini , Abbas Heydarnoori

Generative AI offers a simple, prompt-based alternative to fine-tuning smaller BERT-style LLMs for text classification tasks. This promises to eliminate the need for manually labeled training data and task-specific model training. However,…

Computation and Language · Computer Science 2024-08-19 Martin Juan José Bucher , Marco Martini

Transformer models have achieved state-of-the-art results, with Large Language Models (LLMs), an evolution of first-generation transformers (1stTR), being considered the cutting edge in several NLP tasks. However, the literature has yet to…

Computation and Language · Computer Science 2024-08-20 Claudio M. V. de Andrade , Washington Cunha , Davi Reis , Adriana Silvina Pagano , Leonardo Rocha , Marcos André Gonçalves

After the inception of emotion recognition or affective computing, it has increasingly become an active research topic due to its broad applications. Over the past couple of decades, emotion recognition models have gradually migrated from…

Computation and Language · Computer Science 2023-08-23 Zixing Zhang , Liyizhe Peng , Tao Pang , Jing Han , Huan Zhao , Bjorn W. Schuller

Machine learning-based classifiers have been used for text classification, such as sentiment analysis, news classification, and toxic comment classification. However, supervised machine learning models often require large amounts of labeled…

Computation and Language · Computer Science 2025-05-06 Yejian Zhang , Shingo Takada

The introduction of transformer architecture was a turning point in Natural Language Processing (NLP). Models based on the transformer architecture such as Bidirectional Encoder Representations from Transformers (BERT) and Generative…

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

Sentiment analysis serves as a pivotal component in Natural Language Processing (NLP). Advancements in multilingual pre-trained models such as XLM-R and mT5 have contributed to the increasing interest in cross-lingual sentiment analysis.…

Computation and Language · Computer Science 2024-06-28 Xiliang Zhu , Shayna Gardiner , Tere Roldán , David Rossouw
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