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Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks or static safety checks, overlooking how alignment unfolds in…

Computation and Language · Computer Science 2026-04-06 Jiawen Deng , Wentao Zhang , Ziyun Jiao , Fuji Ren

In the midst of the growing integration of Artificial Intelligence (AI) into various aspects of our lives, agents are experiencing a resurgence. These autonomous programs that act on behalf of humans are neither new nor exclusive to the…

Artificial Intelligence · Computer Science 2024-12-24 Chirag Shah , Ryen W. White

Human-machine networks affect many aspects of our lives: from sharing experiences with family and friends, knowledge creation and distance learning, and managing utility bills or providing feedback on retail items, to more specialised…

Human-Computer Interaction · Computer Science 2017-02-16 J. Brian Pickering , Vegard Engen , Paul Walland

AI systems have long been expected to interact with users, answering questions, generating content, and continuing (social) conversations. Agentic AI, however, breaks from this expectation, as its primary objective is workflow execution on…

Human-Computer Interaction · Computer Science 2026-05-05 Eunchae Jang , S. Shyam Sundar

Multi-agent systems - systems with multiple independent AI agents working together to achieve a common goal - are becoming increasingly prevalent in daily life. Drawing inspiration from the phenomenon of human group social influence, we…

Artificial Intelligence · Computer Science 2025-09-25 Tianqi Song , Yugin Tan , Zicheng Zhu , Yibin Feng , Yi-Chieh Lee

As AI adoption expands across human society, the problem of aligning AI models to match human preferences remains a grand challenge. Currently, the AI alignment field is deeply divided between behavioral and representational approaches,…

Computers and Society · Computer Science 2025-08-12 Ben Y. Reis , William La Cava

Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…

Artificial Intelligence · Computer Science 2026-04-10 Baran Shajari , Xiaoran Liu , Kyanna Dagenais , Istvan David

We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…

Robotics · Computer Science 2019-11-05 Gilwoo Lee , Christoforos Mavrogiannis , Siddhartha S. Srinivasa

Over the past decade, artificial intelligence has demonstrated its efficiency in many different applications and a huge number of algorithms have become central and ubiquitous in our life. Their growing interest is essentially based on…

Computers and Society · Computer Science 2019-05-24 Éric Fourneret , Blaise Yvert

As artificial intelligence scales, the concepts of alignment, agency, and autonomy have become central to AI safety, governance, and control. However, even in human contexts, these terms lack universal definitions, varying across…

Computers and Society · Computer Science 2025-03-11 Krti Tallam

Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…

Human-Computer Interaction · Computer Science 2022-05-04 Michaela Benk , Raphael Weibel , Andrea Ferrario

An increasing number of LLM-based applications are being developed to facilitate romantic relationships with AI partners, yet the safety and privacy risks in these partnerships remain largely underexplored. In this work, we investigate…

Human-Computer Interaction · Computer Science 2026-02-16 Rongjun Ma , Shijing He , Jose Luis Martin-Navarro , Xiao Zhan , Jose Such

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

Self-improvement is a goal currently exciting the field of AI, but is fraught with danger, and may take time to fully achieve. We advocate that a more achievable and better goal for humanity is to maximize co-improvement: collaboration…

Artificial Intelligence · Computer Science 2025-12-16 Jason Weston , Jakob Foerster

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

The endowment of AI with reasoning capabilities and some degree of agency is widely viewed as a path toward more capable and generalizable systems. Our position is that the current development of agentic AI requires a more holistic,…

AI systems are becoming increasingly complex, ubiquitous and autonomous, leading to increasing concerns about their impacts on individuals and society. In response, researchers have begun investigating how to ensure that the methods…

Multiagent Systems · Computer Science 2026-04-09 Stephen Cranefield , Nir Oren

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana