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Designing user-centered LLM systems requires understanding how people use them, but patterns of user behavior are often masked by the variability of queries. In this work, we introduce a new framework to describe request-making that…

Computation and Language · Computer Science 2025-10-09 Shengqi Zhu , Jeffrey M. Rzeszotarski , David Mimno

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

The widespread adoption of Large Language Models (LLMs) and LLM-powered agents in multi-user settings underscores the need for reliable, usable methods to accommodate diverse preferences and resolve conflicting directives. Drawing on…

Human-Computer Interaction · Computer Science 2025-03-20 Christine Lee , Jihye Choi , Bilge Mutlu

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Large language models (LLMs) often struggle to learn from corrective feedback within a conversational context. They are rarely proactive in soliciting this feedback, even when faced with ambiguity, which can make their dialogues feel…

Computation and Language · Computer Science 2026-02-19 Jonathan Cook , Diego Antognini , Martin Klissarov , Claudiu Musat , Edward Grefenstette

Large language models (LLMs) have demonstrated significant potential in solving recommendation tasks. With proven capabilities in understanding user preferences, LLM personalization has emerged as a critical area for providing tailored…

Information Retrieval · Computer Science 2025-11-04 Jiarui Chen

Large Language Models (LLMs) have revolutionized various industries by harnessing their power to improve productivity and facilitate learning across different fields. One intriguing application involves combining LLMs with visual models to…

Human-Computer Interaction · Computer Science 2023-12-14 Hussam Azzuni , Sharim Jamal , Abdulmotaleb Elsaddik

Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

In recent years, large language models have demonstrated remarkable capabilities in natural language understanding and generation. However, these models often struggle with hallucinations and maintaining long term contextual relevance,…

Multiagent Systems · Computer Science 2024-10-15 Sumedh Rasal

Large language models (LLMs) have advanced the field of artificial intelligence (AI) and are a powerful enabler for interactive systems. However, they still face challenges in long-term interactions that require adaptation towards the user…

Artificial Intelligence · Computer Science 2025-05-20 Rebecca Westhäußer , Frederik Berenz , Wolfgang Minker , Sebastian Zepf

Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…

Human-Computer Interaction · Computer Science 2025-04-22 Zhe Liu

Large language models (LLMs) show strong potential to support creative tasks, but the role of the interface design is poorly understood. In particular, the effect of different modes of collaboration between humans and LLMs on co-creation…

Human-Computer Interaction · Computer Science 2026-03-10 Sebastian Maier , Manuel Schneider , Stefan Feuerriegel

Job interviews play a critical role in shaping one's career, yet practicing interview skills can be challenging, especially without access to human coaches or peers for feedback. Recent advancements in large language models (LLMs) present…

Human-Computer Interaction · Computer Science 2024-11-05 Taufiq Daryanto , Xiaohan Ding , Lance T. Wilhelm , Sophia Stil , Kirk McInnis Knutsen , Eugenia H. Rho

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

Classical AI Planning techniques generate sequences of actions for complex tasks. However, they lack the ability to understand planning tasks when provided using natural language. The advent of Large Language Models (LLMs) has introduced…

When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…

Computation and Language · Computer Science 2025-12-23 Jinyan Liu , Zikang Chen , Qinchuan Wang , Tan Xie , Heming Zheng , Xudong Lv

Alignment research on large language models (LLMs) increasingly depends on understanding how these systems are used in everyday contexts. Yet naturalistic interaction data is difficult to access due to privacy constraints and platform…

Human-Computer Interaction · Computer Science 2026-03-24 Cathy Mengying Fang , Sheer Karny , Chayapatr Archiwaranguprok , Yasith Samaradivakara , Pat Pataranutaporn , Pattie Maes

People commonly leverage structured content to accelerate knowledge acquisition and research problem solving. Among these, roadmaps guide researchers through hierarchical subtasks to solve complex research problems step by step. Despite…

Computation and Language · Computer Science 2026-05-01 Jiacheng Liu , Zichen Tang , Zhongjun Yang , Xinyi Hu , Xueyuan Lin , Linwei Jia , Ruofei Bai , Rongjin Li , Shiyao Peng , Haocheng Gao , Haihong E