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Mobile applications have become indispensable companions in our daily lives. Spanning over the categories from communication and entertainment to healthcare and finance, these applications have been influential in every aspect. Despite…

Software Engineering · Computer Science 2024-09-25 Tanmai Kumar Ghosh , Atharva Pargaonkar , Nasir U. Eisty

Artificial Intelligence (AI) chatbots are increasingly used for emotional, creative, and social support, leading to sustained and routine user interaction with these systems. As these applications evolve through frequent version updates,…

Human-Computer Interaction · Computer Science 2026-04-10 Sirajam Munira , Lydia Manikonda

App stores allow users to give valuable feedback on apps, and developers to find this feedback and use it for the software evolution. However, finding user feedback that matches existing bug reports in issue trackers is challenging as users…

Software Engineering · Computer Science 2021-02-16 Marlo Häring , Christoph Stanik , Walid Maalej

User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing…

Information Retrieval · Computer Science 2015-10-27 Phong Minh Vu , Tam The Nguyen , Hung Viet Pham , Tung Thanh Nguyen

Autonomous coding agents are reshaping software development by creating pull requests (PRs) on GitHub, referred to as agentic PRs. In parallel, the review process is also becoming autonomous, thereby making reviewer bots key actors in the…

Software Engineering · Computer Science 2026-04-28 Syeda Kaneez Fatima , Yousuf Abrar , Abdul Rehman Tahir , Amelia Nawaz , Shamsa Abid , Abdul Ali Bangash

Relevance labels, which indicate whether a search result is valuable to a searcher, are key to evaluating and optimising search systems. The best way to capture the true preferences of users is to ask them for their careful feedback on…

Information Retrieval · Computer Science 2024-05-20 Paul Thomas , Seth Spielman , Nick Craswell , Bhaskar Mitra

Context: Learning-based automatic program repair techniques are showing promise to provide quality fix suggestions for detected bugs in the source code of the software. These tools mostly exploit historical data of buggy and fixed code…

Software Engineering · Computer Science 2020-10-07 Faria Huq , Masum Hasan , Mahim Anzum Haque Pantho , Sazan Mahbub , Anindya Iqbal , Toufique Ahmed

Modern Code Review (MCR) is the process of reviewing new code changes that need to be merged with an existing codebase. As a developer, one may receive many code review requests every day, i.e., the review requests need to be prioritised.…

Software Engineering · Computer Science 2021-02-12 Nishrith Saini , Ricardo Britto

The increasing prevalence of mobile apps has led to a proliferation of resource usage scenarios in which they are deployed. This motivates the need to specialize mobile apps based on diverse and varying preferences of users. We propose a…

Software Engineering · Computer Science 2019-02-27 Brian Heath , Neelay Velingker , Osbert Bastani , Mayur Naik

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Listening to user's requirements is crucial to building and maintaining high quality software. Online software user feedback has been shown to contain large amounts of information useful to requirements engineering (RE). Previous studies…

Software Engineering · Computer Science 2021-12-28 Peter Devine , Yun Sing Koh , Kelly Blincoe

During code reviews, an essential step in software quality assurance, reviewers have the difficult task of understanding and evaluating code changes to validate their quality and prevent introducing faults to the codebase. This is a tedious…

Software Engineering · Computer Science 2024-05-14 Doriane Olewicki , Sarra Habchi , Bram Adams

User feedback is crucial for the evolution of mobile apps. However, research suggests that users tend to submit uninformative, vague, or destructive feedback. Unlike recent AI4SE approaches that focus on generating code and other…

Software Engineering · Computer Science 2026-03-05 Jialiang Wei , Ali Ebrahimi Pourasad , Walid Maalej

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

We present an analysis of 12 million instances of privacy-relevant reviews publicly visible on the Google Play Store that span a 10 year period. By leveraging state of the art NLP techniques, we examine what users have been writing about…

Machine Learning · Computer Science 2024-03-19 Omer Akgul , Sai Teja Peddinti , Nina Taft , Michelle L. Mazurek , Hamza Harkous , Animesh Srivastava , Benoit Seguin

Although peer code review is widely adopted in both commercial and open source development, existing studies suggest that such code reviews often contain a significant amount of non-useful review comments. Unfortunately, to date, no tools…

Software Engineering · Computer Science 2018-07-13 Mohammad Masudur Rahman , Chanchal K. Roy , Raula G. Kula

Understanding of customer sentiment can be useful for product development. On top of that if the priorities for the development order can be known, then development procedure become simpler. This work has tried to address this issue in the…

Computation and Language · Computer Science 2017-12-12 Sharmistha Dey

Users review about an app is a crucial component for open mobile application market, such as the AppStore and the Google play. Analyzing these reviews can reveal user's sentiment towards a feature in the app. There exist several analytical…

Human-Computer Interaction · Computer Science 2018-10-26 Ahmed Fadhil

Context: Open source software development has become more social and collaborative, especially with the rise of social coding platforms like GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with…

Software Engineering · Computer Science 2021-08-19 Teyon Son , Tao Xiao , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Large software organizations such as Facebook or Netflix, who otherwise make daily or even hourly releases of their web applications using continuous delivery, have had to invest heavily into a customized release strategy for their mobile…

Software Engineering · Computer Science 2019-10-22 Maleknaz Nayebi , Bram Adams , Guenther Ruhe
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