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Release planning for mobile apps has recently become an area of active research. Prior research in this area concentrated on the analysis of release notes and on tracking user reviews to support app evolution with issue trackers. However,…
Mobile app distribution platforms such as Google Play Store allow users to share their feedback about downloaded apps in the form of a review comment and a corresponding star rating. Typically, the star rating ranges from one to five stars,…
Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…
Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…
App reviews reflect various user requirements that can aid in planning maintenance tasks. Recently, proposed approaches for automatically classifying user reviews rely on machine learning algorithms. A previous study demonstrated that…
Mobile app stores produce a tremendous amount of data in the form of user reviews, which is a huge source of user requirements and sentiments; such reviews allow app developers to proactively address issues in their apps. However, only a…
In the appstore-centric ecosystem, app developers have an urgent requirement to optimize their release strategy to maximize the success opportunity of their apps. To address this problem, we introduce an approach to assisting developers to…
Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…
There are over one million apps on Google Play Store and over half a million publishers. Having such a huge number of apps and developers can pose a challenge to app users and new publishers on the store. Discovering apps can be challenging…
Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…
Mobile apps are becoming an integral part of people's daily life by providing various functionalities, such as messaging and gaming. App developers try their best to ensure user experience during app development and maintenance to improve…
App reviews are a critical source of user feedback, offering valuable insights into an app's performance, features, usability, and overall user experience. Effectively analyzing these reviews is essential for guiding app development,…
Providing explanations in response to user reviews is a time-consuming and repetitive task for companies, as many reviews present similar issues requiring nearly identical responses. To improve efficiency, this paper proposes a…
App stores include an increasing amount of user feedback in form of app ratings and reviews. Research and recently also tool vendors have proposed analytics and data mining solutions to leverage this feedback to developers and analysts,…
Mobile app stores are the key distributors of mobile applications. They regularly apply vetting processes to the deployed apps. Yet, some of these vetting processes might be inadequate or applied late. The late removal of applications might…
The difficulty of large scale monitoring of app markets affects our understanding of their dynamics. This is particularly true for dimensions such as app update frequency, control and pricing, the impact of developer actions on app…
Google Play's policy forbids the use of incentivized installs, ratings, and reviews to manipulate the placement of apps. However, there still exist apps that incentivize installs for other apps on the platform. To understand how…
In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core human value, is frequently overlooked during software…
Mobile apps have exploded in popularity, encouraging developers to provide content to the massive user base of the main app stores. Although there exist automated techniques that can classify user comments into various topics with high…
Fraudulent behaviors in Google Android app market fuel search rank abuse and malware proliferation. We present FairPlay, a novel system that uncovers both malware and search rank fraud apps, by picking out trails that fraudsters leave…