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In this paper, we provide an extensive analysis of multi-label intent classification using Large Language Models (LLMs) that are open-source, publicly available, and can be run in consumer hardware. We use the MultiWOZ 2.1 dataset, a…

Computation and Language · Computer Science 2025-09-15 Adnan Ahmad , Philine Kowol , Stefan Hillmann , Sebastian Möller

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

Explainable AI is an emerging field providing solutions for acquiring insights into automated systems' rationale. It has been put on the AI map by suggesting ways to tackle key ethical and societal issues. Existing explanation techniques…

Machine Learning · Computer Science 2022-05-02 Ioannis Mollas , Nick Bassiliades , Grigorios Tsoumakas

Intent Detection is one of the core tasks of dialog systems. Few-shot Intent Detection is challenging due to limited number of annotated utterances for novel classes. Generalized Few-shot intent detection is more realistic but challenging…

Computation and Language · Computer Science 2023-12-27 Ayush Kumar , Vijit Malik , Jithendra Vepa

Large Language Models (LLMs) are effective for data augmentation in classification tasks like intent detection. In some cases, they inadvertently produce examples that are ambiguous with regard to untargeted classes. We present DDAIR…

Computation and Language · Computer Science 2026-01-19 Galo Castillo-López , Alexis Lombard , Nasredine Semmar , Gaël de Chalendar

Concept-based interpretability methods aim to explain deep neural network model predictions using a predefined set of semantic concepts. These methods evaluate a trained model on a new, "probe" dataset and correlate model predictions with…

Computer Vision and Pattern Recognition · Computer Science 2023-05-15 Vikram V. Ramaswamy , Sunnie S. Y. Kim , Ruth Fong , Olga Russakovsky

Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…

Computation and Language · Computer Science 2021-05-11 Sindre André Jacobsen , Anton Ragni

Attention mechanisms have recently boosted performance on a range of NLP tasks. Because attention layers explicitly weight input components' representations, it is also often assumed that attention can be used to identify information that…

Computation and Language · Computer Science 2019-06-11 Sofia Serrano , Noah A. Smith

Recent developments in machine learning have introduced models that approach human performance at the cost of increased architectural complexity. Efforts to make the rationales behind the models' predictions transparent have inspired an…

Computation and Language · Computer Science 2020-09-29 Pepa Atanasova , Jakob Grue Simonsen , Christina Lioma , Isabelle Augenstein

The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…

Computation and Language · Computer Science 2021-09-08 Petr Lorenc

Detecting persuasion in argumentative text is a challenging task with important implications for understanding human communication. This work investigates the role of persuasion strategies - such as Attack on reputation, Distraction, and…

Computation and Language · Computer Science 2026-01-16 Tiziano Labruna , Arkadiusz Modzelewski , Giorgio Satta , Giovanni Da San Martino

One of the key strengths of Large Language Models (LLMs) is their ability to interact with humans by generating appropriate responses to given instructions. This ability, known as instruction-following capability, has established a…

Artificial Intelligence · Computer Science 2025-01-24 Hyeonseok Moon , Jaehyung Seo , Seungyoon Lee , Chanjun Park , Heuiseok Lim

Intention is an important and challenging concept in AI. It is important because it underlies many other concepts we care about, such as agency, manipulation, legal responsibility, and blame. However, ascribing intent to AI systems is…

Artificial Intelligence · Computer Science 2024-02-16 Francis Rhys Ward , Matt MacDermott , Francesco Belardinelli , Francesca Toni , Tom Everitt

Text classification is one of the fundamental tasks in natural language processing. Recently, deep neural networks have achieved promising performance in the text classification task compared to shallow models. Despite of the significance…

Computation and Language · Computer Science 2018-11-26 Cunxiao Du , Zhaozheng Chin , Fuli Feng , Lei Zhu , Tian Gan , Liqiang Nie

In recent years, the development of large pretrained language models, such as BERT and GPT, significantly improved information extraction systems on various tasks, including relation classification. State-of-the-art systems are highly…

Computation and Language · Computer Science 2023-08-07 Lars Klöser , Andre Büsgen , Philipp Kohl , Bodo Kraft , Albert Zündorf

[Purpose] To understand the meaning of a sentence, humans can focus on important words in the sentence, which reflects our eyes staying on each word in different gaze time or times. Thus, some studies utilize eye-tracking values to optimize…

Computation and Language · Computer Science 2022-09-09 Lei Zhao , Yingyi Zhang , Chengzhi Zhang

Modern machine learning techniques in the natural language processing domain can be used to automatically generate scripts for goal-oriented dialogue systems. The current article presents a general framework for studying the automatic…

Artificial Intelligence · Computer Science 2024-10-28 Leonid Legashev , Alexander Shukhman , Vadim Badikov

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

Artificial Intelligence · Computer Science 2021-09-07 Bencheng Wei

The debate around the interpretability of attention mechanisms is centered on whether attention scores can be used as a proxy for the relative amounts of signal carried by sub-components of data. We propose to study the interpretability of…

Machine Learning · Computer Science 2022-07-27 Jonathan Haab , Nicolas Deutschmann , Maria Rodríguez Martínez

Practical sequence classification tasks in natural language processing often suffer from low training data availability for target classes. Recent works towards mitigating this problem have focused on transfer learning using embeddings…

Computation and Language · Computer Science 2021-01-29 Manoj Kumar , Varun Kumar , Hadrien Glaude , Cyprien delichy , Aman Alok , Rahul Gupta
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