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A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…

Computation and Language · Computer Science 2021-05-26 Shikib Mehri , Mihail Eric

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Computation and Language · Computer Science 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

Pre-trained large language models, such as ChatGPT, archive outstanding performance in various reasoning tasks without supervised training and were found to have outperformed crowdsourcing workers. Nonetheless, ChatGPT's performance in the…

Computation and Language · Computer Science 2024-02-08 Frances Yung , Mansoor Ahmad , Merel Scholman , Vera Demberg

The main objective of explanations is to transmit knowledge to humans. This work proposes to construct informative explanations for predictions made from machine learning models. Motivated by the observations from social sciences, our…

Artificial Intelligence · Computer Science 2018-05-29 Freddy Lecue , Jiewen Wu

Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection…

Computation and Language · Computer Science 2021-06-04 Haode Qi , Lin Pan , Atin Sood , Abhishek Shah , Ladislav Kunc , Mo Yu , Saloni Potdar

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…

Computation and Language · Computer Science 2026-04-17 Yuwei Yin , Giuseppe Carenini

Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language…

Information Retrieval · Computer Science 2023-01-16 Lei Li , Yongfeng Zhang , Li Chen

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Identifying arguments is a necessary prerequisite for various tasks in automated discourse analysis, particularly within contexts such as political debates, online discussions, and scientific reasoning. In addition to theoretical advances…

Computation and Language · Computer Science 2025-05-29 Marc Feger , Katarina Boland , Stefan Dietze

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Natural language reasoning plays an increasingly important role in improving language models' ability to solve complex language understanding tasks. An interesting use case for reasoning is the resolution of context-dependent ambiguity. But…

Computation and Language · Computer Science 2023-10-24 Stefan F. Schouten , Peter Bloem , Ilia Markov , Piek Vossen

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

Computation and Language · Computer Science 2022-07-28 Stefan Larson , Kevin Leach

With the advent of conversational assistants, like Amazon Alexa, Google Now, etc., dialogue systems are gaining a lot of traction, especially in industrial setting. These systems typically consist of Spoken Language understanding component…

Computation and Language · Computer Science 2019-07-19 Arshit Gupta , John Hewitt , Katrin Kirchhoff

Intent discovery is the task of inferring latent intents from a set of unlabeled utterances, and is a useful step towards the efficient creation of new conversational agents. We show that recent competitive methods in intent discovery can…

Computation and Language · Computer Science 2023-06-01 Maarten De Raedt , Fréderic Godin , Thomas Demeester , Chris Develder

Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In…

Computation and Language · Computer Science 2024-11-21 Daeyong Kwon , SeungHeon Doh , Juhan Nam

Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such…

Computation and Language · Computer Science 2022-05-24 Shruthi Hariharan , Vignesh Kumar Krishnamurthy , Utkarsh , Jayantha Gowda Sarapanahalli

New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…

Computation and Language · Computer Science 2025-04-08 Yuwei Zhang , Haode Zhang , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu
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