Related papers: Guidance Source Matters: How Guidance from AI, Exp…
Artificial intelligence (AI) presents new challenges for the user experience (UX) of products and services. Recently, practitioner-facing resources and design guidelines have become available to ease some of these challenges. However,…
The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…
As AI systems increasingly take on instructional roles - providing feedback, guiding practice, evaluating work - a fundamental question emerges: does it matter to learners who they believe is on the other side? We investigated this using a…
Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…
AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…
Face image synthesis has progressed beyond the point at which humans can effectively distinguish authentic faces from synthetically generated ones. Recently developed synthetic face image detectors boast "better-than-human" discriminative…
AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…
When learners receive feedback, what they believe about its source may shape how they engage with it. As AI is used alongside human instructors, understanding these attribution effects is essential for designing effective hybrid AI-human…
Modeling users' cognitive states (e.g., cognitive load and decision confidence) is essential for building adaptive AI in high-stakes decision-making. While eye tracking provides non-invasive behavioral signals correlated with cognitive…
Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…
The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…
AI is anticipated to enhance human decision-making in high-stakes domains like aviation, but adoption is often hindered by challenges such as inappropriate reliance and poor alignment with users' decision-making. Recent research suggests…
In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…
Guidance can support users during the exploration and analysis of complex data. Previous research focused on characterizing the theoretical aspects of guidance in visual analytics and implementing guidance in different scenarios. However,…
The increasing availability and use of artificial intelligence (AI) tools in educational settings has raised concerns about students' overreliance on these technologies. Overreliance occurs when individuals accept incorrect AI-generated…
AI-enabled decision-support systems aim to help medical providers rapidly make decisions with limited information during medical emergencies. A critical challenge in developing these systems is supporting providers in interpreting the…
Generative Artificial Intelligence (GenAI) can aid humans in a wide range of tasks, but its effectiveness critically depends on users being able to evaluate the accuracy of GenAI outputs and their own expertise. Here we asked how confidence…
As generative AI systems are integrated into educational settings, students often encounter AI-generated output while working through learning tasks, either by requesting help or through integrated tools. Trust in AI can influence how…
AI-supported tools can help learners overcome challenges in programming education by providing adaptive assistance. However, existing research often focuses on individual tools rather than deriving broader design recommendations. A key…
Teaching unbiased decision-making is crucial for addressing biased decision-making in daily life. Although both raising awareness of personal biases and providing guidance on unbiased decision-making are essential, the latter topics remains…