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Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact on user's perceptions of using language that fails to conform to the associated social role. Our research draws on…
Generative AI (genAI) tools promise productivity gains, yet miscalibrated trust and usage friction still hinder adoption. Moreover, genAI can be exclusionary, failing to adequately support diverse users. One such aspect of diversity is…
Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…
We discuss the emerging new opportunity for building feedback-rich computational models of social systems using generative artificial intelligence. Referred to as Generative Agent-Based Models (GABMs), such individual-level models utilize…
Programming students have a widespread access to powerful Generative AI tools like ChatGPT. While this can help understand the learning material and assist with exercises, educators are voicing more and more concerns about an overreliance…
Using LLMs in healthcare, Computer-Supported Cooperative Work, and Social Computing requires the examination of ethical and social norms to ensure safe incorporation into human life. We conducted a mixed-method study, including an online…
To enable personalized and context-aware interactions, conversational AI systems have introduced a new mechanism: Memory. Memory creates what we refer to as the Algorithmic Self-portrait - a new form of personalization derived from users'…
The emergence of generative artificial intelligence (GAI) and large language models (LLMs) such ChatGPT has enabled the realization of long-harbored desires in software and robotic development. The technology however, has brought with it…
This study provides an in_depth analysis of the ethical and trustworthiness challenges emerging alongside the rapid advancement of generative artificial intelligence (AI) technologies and proposes a comprehensive framework for their…
Online debates can enhance critical thinking but may escalate into hostile attacks. As humans are increasingly reliant on Generative AI (GenAI) in writing tasks, we need to understand how people utilize GenAI in online debates. To examine…
Recent reports on generative AI chatbot use raise concerns about its addictive potential. An in-depth understanding is imperative to minimize risks, yet AI chatbot addiction remains poorly understood. This study examines how to characterize…
Endowing a chatbot with personality or an identity is quite challenging but critical to deliver more realistic and natural conversations. In this paper, we address the issue of generating responses that are coherent to a pre-specified agent…
The deployment of large language models (LLMs) in diverse applications requires a thorough understanding of their decision-making strategies and behavioral patterns. As a supplement to a recent study on the behavioral Turing test, this…
Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…
This full research paper investigates the impact of generative AI (GenAI) on the learner experience, with a focus on how learners engage with and utilize the information it provides. In e-learning environments, learners often need to…
AI companions enable deep emotional relationships by engaging a user's sense of identity, but they also pose risks like unhealthy emotional dependence. Mitigating these risks requires first understanding the underlying process of identity…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
This work asks whether a human interacting with a generative AI system can merge into a single individual through iterative, information-driven interactions. We model the interactions between a human, a generative AI system, and the human's…
Over the last decade, Artificial Intelligence (AI) has become increasingly popular, especially with the use of chatbots such as ChatGPT, Gemini, and DALL-E. With this rise, large language models (LLMs) and Generative AI (GenAI) have also…