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The prohibitive cost of evaluating large language models (LLMs) on comprehensive benchmarks necessitates the creation of small yet representative data subsets (i.e., tiny benchmarks) that enable efficient assessment while retaining…

Artificial Intelligence · Computer Science 2026-05-19 Andrew M. Bean , Nabeel Seedat , Shengzhuang Chen , Jonathan Richard Schwarz

This paper introduces the Human Evaluation Datasheet, a template for recording the details of individual human evaluation experiments in Natural Language Processing (NLP). Originally taking inspiration from seminal papers by Bender and…

Computation and Language · Computer Science 2021-03-18 Anastasia Shimorina , Anya Belz

Modern instruction-tuned models have become highly capable in text generation tasks such as summarization, and are expected to be released at a steady pace. In practice one may now wish to choose confidently, but with minimal effort, the…

Computation and Language · Computer Science 2024-03-01 Chantal Shaib , Joe Barrow , Alexa F. Siu , Byron C. Wallace , Ani Nenkova

Human ratings are one of the most prevalent methods to evaluate the performance of natural language processing algorithms. Similarly, it is common to measure the quality of sentences generated by a natural language generation model using…

Computation and Language · Computer Science 2021-04-13 Jakob Nyberg , Ramesh Manuvinakurike , Maike Paetzel-Prüsmann

Evaluating natural language generation systems is challenging due to the diversity of valid outputs. While human evaluation is the gold standard, it suffers from inconsistencies, lack of standardisation, and demographic biases, limiting…

Computation and Language · Computer Science 2025-09-11 Hanhua Hong , Chenghao Xiao , Yang Wang , Yiqi Liu , Wenge Rong , Chenghua Lin

The majority of NLG evaluation relies on automatic metrics, such as BLEU . In this paper, we motivate the need for novel, system- and data-independent automatic evaluation methods: We investigate a wide range of metrics, including…

Computation and Language · Computer Science 2017-09-18 Jekaterina Novikova , Ondřej Dušek , Amanda Cercas Curry , Verena Rieser

This study explores the potential of Large Language Models (LLMs), specifically GPT-4, to enhance objectivity in organizational task performance evaluations. Through comparative analyses across two studies, including various task…

Computation and Language · Computer Science 2024-08-13 Ning Li , Huaikang Zhou , Mingze Xu

Fast and reliable evaluation metrics are key to R&D progress. While traditional natural language generation metrics are fast, they are not very reliable. Conversely, new metrics based on large pretrained language models are much more…

Computation and Language · Computer Science 2021-10-19 Moussa Kamal Eddine , Guokan Shang , Antoine J. -P. Tixier , Michalis Vazirgiannis

Evaluating personalized text generated by large language models (LLMs) is challenging, as only the LLM user, i.e., prompt author, can reliably assess the output, but re-engaging the same individuals across studies is infeasible. This paper…

Computation and Language · Computer Science 2025-06-03 Alireza Salemi , Julian Killingback , Hamed Zamani

Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…

Artificial Intelligence · Computer Science 2025-10-01 Aline Mangold , Kiran Hoffmann

Modern Large Language Models (LLMs) have showcased remarkable prowess in various tasks necessitating sophisticated cognitive behaviors. Nevertheless, a paradoxical performance discrepancy is observed, where these models underperform in…

Computation and Language · Computer Science 2024-04-05 Yuchen Fan , Yantao Liu , Zijun Yao , Jifan Yu , Lei Hou , Juanzi Li

Large Language Models can generate synthetic survey responses at low cost, but their accuracy varies unpredictably across questions. We study the design problem of allocating a fixed budget of human respondents across estimation tasks when…

Artificial Intelligence · Computer Science 2026-04-21 Zikun Ye , Hema Yoganarasimhan

Evaluating large language models (LLMs) typically requires thousands of benchmark items, making the process expensive, slow, and increasingly impractical at scale. Existing evaluation protocols rely on average accuracy over fixed item sets,…

Computation and Language · Computer Science 2026-02-03 Peiyu Li , Xiuxiu Tang , Si Chen , Ying Cheng , Ronald Metoyer , Ting Hua , Nitesh V. Chawla

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

Language models (LMs) are statistical models trained to assign probability to human-generated text. As such, it is reasonable to question whether they approximate linguistic variability exhibited by humans well. This form of statistical…

Computation and Language · Computer Science 2024-03-19 Evgenia Ilia , Wilker Aziz

When developing new large language models (LLMs), a key step is evaluating their final performance, often by computing the win-rate against a reference model based on external feedback. Human feedback is the gold standard, particularly for…

Machine Learning · Computer Science 2025-02-26 Zhaoyi Zhou , Yuda Song , Andrea Zanette

Evaluation practices in natural language generation (NLG) have many known flaws, but improved evaluation approaches are rarely widely adopted. This issue has become more urgent, since neural NLG models have improved to the point where they…

Computation and Language · Computer Science 2022-02-15 Sebastian Gehrmann , Elizabeth Clark , Thibault Sellam

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

The value of text classification's future research has encountered challenges and uncertainties, due to the extraordinary efficacy demonstrated by large language models (LLMs) across numerous downstream NLP tasks. In this era of open-ended…

Computation and Language · Computer Science 2024-02-19 Yazhou Zhang , Mengyao Wang , Chenyu Ren , Qiuchi Li , Prayag Tiwari , Benyou Wang , Jing Qin

Serendipity plays a pivotal role in enhancing user satisfaction within recommender systems, yet its evaluation poses significant challenges due to its inherently subjective nature and conceptual ambiguity. Current algorithmic approaches…

Information Retrieval · Computer Science 2025-07-24 Li Kang , Yuhan Zhao , Li Chen