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Automatic evaluation of various text quality criteria produced by data-driven intelligent methods is very common and useful because it is cheap, fast, and usually yields repeatable results. In this paper, we present an attempt to automate…

Computation and Language · Computer Science 2020-06-08 Erion Çano , Ondřej Bojar

Collecting human judgements is currently the most reliable evaluation method for natural language generation systems. Automatic metrics have reported flaws when applied to measure quality aspects of generated text and have been shown to…

Computation and Language · Computer Science 2022-04-29 Thórhildur Thorleiksdóttir , Cedric Renggli , Nora Hollenstein , Ce Zhang

Estimating the expected output quality of generation systems is central to NLG. This paper qualifies the notion that automatic metrics are not as good as humans in estimating system-level quality. Statistically, humans are unbiased, high…

Computation and Language · Computer Science 2024-12-17 Johnny Tian-Zheng Wei , Robin Jia

Natural language generation (NLG) is increasingly deployed in high-stakes domains, yet common intrinsic evaluation methods, such as n-gram overlap or sentence plausibility, weakly correlate with actual decision-making efficacy. We propose a…

Computation and Language · Computer Science 2025-07-04 Yu-Shiang Huang , Chuan-Ju Wang , Chung-Chi Chen

A major challenge in the field of Text Generation is evaluation: Human evaluations are cost-intensive, and automated metrics often display considerable disagreement with human judgments. In this paper, we propose a statistical model of Text…

Computation and Language · Computer Science 2023-06-07 Jan Deriu , Pius von Däniken , Don Tuggener , Mark Cieliebak

Human evaluation is viewed as a reliable evaluation method for NLG which is expensive and time-consuming. To save labor and costs, researchers usually perform human evaluation on a small subset of data sampled from the whole dataset in…

Computation and Language · Computer Science 2024-06-13 Jie Ruan , Xiao Pu , Mingqi Gao , Xiaojun Wan , Yuesheng Zhu

Human evaluation is increasingly critical for assessing large language models, capturing linguistic nuances, and reflecting user preferences more accurately than traditional automated metrics. However, the resource-intensive nature of this…

Computation and Language · Computer Science 2023-10-24 Meriem Boubdir , Edward Kim , Beyza Ermis , Marzieh Fadaee , Sara Hooker

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Improvements in text generation technologies such as machine translation have necessitated more costly and time-consuming human evaluation procedures to ensure an accurate signal. We investigate a simple way to reduce cost by reducing the…

Computation and Language · Computer Science 2022-04-12 Belén Saldías , George Foster , Markus Freitag , Qijun Tan

The majority of automatic metrics for evaluating NLG systems are reference-based. However, the challenge of collecting human annotation results in a lack of reliable references in numerous application scenarios. Despite recent advancements…

Computation and Language · Computer Science 2024-03-22 Shuqian Sheng , Yi Xu , Luoyi Fu , Jiaxin Ding , Lei Zhou , Xinbing Wang , Chenghu Zhou

Previous work adopts large language models (LLMs) as evaluators to evaluate natural language process (NLP) tasks. However, certain shortcomings, e.g., fairness, scope, and accuracy, persist for current LLM evaluators. To analyze whether…

Computation and Language · Computer Science 2025-01-22 Qintong Li , Leyang Cui , Lingpeng Kong , Wei Bi

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Human ratings are the gold standard in NLG evaluation. The standard protocol is to collect ratings of generated text, average across annotators, and rank NLG systems by their average scores. However, little consideration has been given as…

Computation and Language · Computer Science 2022-11-04 Kawin Ethayarajh , Dan Jurafsky

Evaluation of NLP methods requires testing against a previously vetted gold-standard test set and reporting standard metrics (accuracy/precision/recall/F1). The current assumption is that all items in a given test set are equal with regards…

Computation and Language · Computer Science 2016-09-26 John P. Lalor , Hao Wu , Hong Yu

The autonomous decision-making process, which is increasingly applied to computer systems, requires that the choices made by these systems align with human values. In this context, systems must assess how well their decisions reflect human…

Computers and Society · Computer Science 2025-12-19 Eduardo de la Cruz Fernández , Marcelo Karanik , Sascha Ossowski

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem. The efficiency…

Computation and Language · Computer Science 2022-12-19 Harsh Lara , Manoj Tiwari

Automatic methods and metrics that assess various quality criteria of automatically generated texts are important for developing NLG systems because they produce repeatable results and allow for a fast development cycle. We present here an…

Computation and Language · Computer Science 2020-06-25 Erion Çano , Ondřej Bojar

There is an increasing trend towards evaluating NLP models with LLMs instead of human judgments, raising questions about the validity of these evaluations, as well as their reproducibility in the case of proprietary models. We provide…

Reliable evaluation of large language models (LLMs) is impeded by two key challenges: objective metrics often fail to reflect human perception of natural language, and exhaustive human labeling is prohibitively expensive. Here, we propose a…

Machine Learning · Computer Science 2025-05-30 Kehua Feng , Keyan Ding , Hongzhi Tan , Kede Ma , Zhihua Wang , Shuangquan Guo , Yuzhou Cheng , Ge Sun , Guozhou Zheng , Qiang Zhang , Huajun Chen

Precisely assessing the progress in natural language generation (NLG) tasks is challenging, and human evaluation to establish a preference in a model's output over another is often necessary. However, human evaluation is usually costly,…

Computation and Language · Computer Science 2022-11-10 Philippe Laban , Chien-Sheng Wu , Wenhao Liu , Caiming Xiong
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