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This paper offers a domain-mediated comparative review of 251 studies on public attitudes toward AI, published between 2011 and 2025. Drawing on a systematic literature review, we analyse how different factors including perceived benefits…

Computers and Society · Computer Science 2025-09-24 Filip Bialy , Mark Elliot , Robert Meckin

As Artificial Intelligence (AI) increasingly influences various aspects of society, there is growing public interest in its potential benefits and risks. In this paper we present results of public perception of AI from a survey conducted…

Computers and Society · Computer Science 2024-07-24 Jayshree Seth

With the emergence of conversational artificial intelligence (AI) agents, it is important to understand the mechanisms that influence users' experiences of these agents. We study a common tool in the designer's toolkit: conceptual…

Human-Computer Interaction · Computer Science 2020-08-07 Pranav Khadpe , Ranjay Krishna , Li Fei-Fei , Jeffrey Hancock , Michael Bernstein

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to…

Understanding public perception of artificial intelligence (AI) and the tradeoffs between potential risks and benefits is crucial, as these perceptions might shape policy decisions, influence innovation trajectories for successful market…

Computers and Society · Computer Science 2025-08-21 Philipp Brauner , Felix Glawe , Gian Luca Liehner , Luisa Vervier , Martina Ziefle

This paper investigates the influence of anthropomorphized descriptions of so-called "AI" (artificial intelligence) systems on people's self-assessment of trust in the system. Building on prior work, we define four categories of…

Human-Computer Interaction · Computer Science 2024-06-10 Nanna Inie , Stefania Druga , Peter Zukerman , Emily M. Bender

As AI writing support becomes ubiquitous, how disclosing its use affects reader perception remains a critical, underexplored question. We conducted a study with 261 participants to examine how revealing varying levels of AI involvement…

Human-Computer Interaction · Computer Science 2026-01-23 Hiroki Nakano , Jo Takezawa , Fabrice Matulic , Chi-Lan Yang , Koji Yatani

Conversational Agents (CAs) have increasingly been integrated into everyday life, sparking significant discussions on social media. While previous research has examined public perceptions of AI in general, there is a notable lack in…

Human-Computer Interaction · Computer Science 2024-02-27 Zihan Liu , Han Li , Anfan Chen , Renwen Zhang , Yi-Chieh Lee

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

Artificial Intelligence (AI) is an integral part of our daily technology use and will likely be a critical component of emerging technologies. However, negative user preconceptions may hinder adoption of AI-based decision making. Prior work…

Human-Computer Interaction · Computer Science 2021-11-18 Amama Mahmood , Gopika Ajaykumar , Chien-Ming Huang

Artificial Intelligence (AI) is reshaping many societal domains, raising critical questions about its risks, benefits, and the potential misalignment between public and academic perspectives. This study examines how the general public…

Computers and Society · Computer Science 2026-05-05 Philipp Brauner , Felix Glawe , Gian Luca Liehner , Luisa Vervier , Martina Ziefle

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

Some traits making a "good" AI model are hard to describe upfront. For example, should responses be more polite or more casual? Such traits are sometimes summarized as model character or personality. Without a clear objective, conventional…

Computation and Language · Computer Science 2025-10-01 Arduin Findeis , Timo Kaufmann , Eyke Hüllermeier , Robert Mullins

Artificial intelligence is increasingly used in hiring, raising concerns about how applicants perceive these systems. While prior work on algorithmic fairness has emphasized technical bias mitigation, little is known about how avatar…

Human-Computer Interaction · Computer Science 2026-04-09 Ka Hei Carrie Lau , Philipp Stark , Efe Bozkir , Enkelejda Kasneci

As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical…

Social and Information Networks · Computer Science 2023-07-13 Weihong Qi , Jinsheng Pan , Hanjia Lyu , Jiebo Luo

Calls for engagement with the public in Artificial Intelligence (AI) research, development, and governance are increasing, leading to the use of surveys to capture people's values, perceptions, and experiences related to AI. In this paper,…

Computers and Society · Computer Science 2024-08-06 Mohammmad Tahaei , Daricia Wilkinson , Alisa Frik , Michael Muller , Ruba Abu-Salma , Lauren Wilcox

This paper proposes a rigorous framework to examine the two-way relationship between artificial intelligence (AI), human cognition, problem-solving, and cultural adaptation across academic and business settings. It addresses a key gap by…

Human-Computer Interaction · Computer Science 2025-10-14 Matthias Huemmer , Theophile Shyiramunda , Michelle J. Cummings-Koether

Detecting biases in artificial intelligence has become difficult because of the impenetrable nature of deep learning. The central difficulty is in relating unobservable phenomena deep inside models with observable, outside quantities that…

Computation and Language · Computer Science 2019-12-24 Lizhen Liang , Daniel E. Acuna

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

This study explores how discussing metaphors for AI can help build awareness of the frames that shape our understanding of AI systems, particularly large language models (LLMs) like ChatGPT. Given the pressing need to teach "critical AI…

Human-Computer Interaction · Computer Science 2024-02-06 Anuj Gupta , Yasser Atef , Anna Mills , Maha Bali
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