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Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

Social and Information Networks · Computer Science 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

The moderation of content on online platforms is usually non-transparent. On Wikipedia, however, this discussion is carried out publicly and the editors are encouraged to use the content moderation policies as explanations for making…

Machine Learning · Computer Science 2024-11-01 Lucie-Aimée Kaffee , Arnav Arora , Isabelle Augenstein

Reddit administrators have generally struggled to prevent or contain such discourse for several reasons including: (1) the inability for a handful of human administrators to track and react to millions of posts and comments per day and (2)…

Social and Information Networks · Computer Science 2019-07-01 Hussam Habib , Maaz Bin Musa , Fareed Zaffar , Rishab Nithyanand

We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

Data Structures and Algorithms · Computer Science 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

Reddit has found its communities playing a prominent role in originating and propagating problematic socio-political discourse. Reddit administrators have generally struggled to prevent or contain such discourse for several reasons…

Social and Information Networks · Computer Science 2024-01-18 Hussam Habib , Maaz Bin Musa , Fareed Zaffar , Rishab Nithyanand

Despite the common use of rule-based tools for online content moderation, human moderators still spend a lot of time monitoring them to ensure that they work as intended. Based on surveys and interviews with Reddit moderators who use…

Human-Computer Interaction · Computer Science 2025-02-21 Jean Y. Song , Sangwook Lee , Jisoo Lee , Mina Kim , Juho Kim

Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…

Social and Information Networks · Computer Science 2025-01-27 Galen Weld , Leon Leibmann , Amy X. Zhang , Tim Althoff

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

Social and Information Networks · Computer Science 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…

Human-Computer Interaction · Computer Science 2022-06-07 Hanlin Li , Brent Hecht , Stevie Chancellor

Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…

Computers and Society · Computer Science 2025-01-14 Manoel Horta Ribeiro , Robert West , Ryan Lewis , Sanjay Kairam

Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…

Computers and Society · Computer Science 2023-08-10 Mohit Singhal , Chen Ling , Pujan Paudel , Poojitha Thota , Nihal Kumarswamy , Gianluca Stringhini , Shirin Nilizadeh

In this dataset paper, we present a three-stage process to collect Reddit comments that are removed comments by moderators of several subreddits, for violating subreddit rules and guidelines. Other than the fact that these comments were…

Social and Information Networks · Computer Science 2019-07-18 Eshwar Chandrasekharan , Eric Gilbert

Online harassment and content moderation have been well-documented in online communities. However, new contexts and systems always bring new ways of harassment and need new moderation mechanisms. This study focuses on hate raids, a form of…

Human-Computer Interaction · Computer Science 2023-09-20 Jie Cai , Sagnik Chowdhury , Hongyang Zhou , Donghee Yvette Wohn

The proliferation of harmful content shared online poses a threat to online information integrity and the integrity of discussion across platforms. Despite various moderation interventions adopted by social media platforms, researchers and…

Social and Information Networks · Computer Science 2023-04-07 Valerio La Gatta , Luca Luceri , Francesco Fabbri , Emilio Ferrara

With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…

Human-Computer Interaction · Computer Science 2022-08-30 Joon Sung Park , Joseph Seering , Michael S. Bernstein

Online abuse is becoming an increasingly prevalent issue in modern-day society, with 41 percent of Americans having experienced online harassment in some capacity in 2021. People who identify as women, in particular, can be subjected to a…

Human-Computer Interaction · Computer Science 2023-01-19 Sarah Barrington

Toxic comments are the top form of hate and harassment experienced online. While many studies have investigated the types of toxic comments posted online, the effects that such content has on people, and the impact of potential defenses, no…

Social and Information Networks · Computer Science 2022-09-07 Deepak Kumar , Jeff Hancock , Kurt Thomas , Zakir Durumeric

Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…

Computers and Society · Computer Science 2023-03-08 Basileal Imana , Aleksandra Korolova , John Heidemann

This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…

Human-Computer Interaction · Computer Science 2023-02-08 Shagun Jhaver , Amy Zhang

Social media moderation policies are often at the center of public debate, and their implementation and enactment are sometimes surrounded by a veil of mystery. Unsurprisingly, due to limited platform transparency and data access,…

Social and Information Networks · Computer Science 2023-10-10 Francesco Pierri , Luca Luceri , Emily Chen , Emilio Ferrara