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Due to the exponential growth of information and the need for efficient information consumption the task of summarization has gained paramount importance. Evaluating summarization accurately and objectively presents significant challenges,…

Computation and Language · Computer Science 2024-12-31 Dong Yuan , Eti Rastogi , Fen Zhao , Sagar Goyal , Gautam Naik , Sree Prasanna Rajagopal

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

Opinion Mining and Sentiment Analysis is a process of identifying opinions in large unstructured/structured data and then analysing polarity of those opinions. Opinion mining and sentiment analysis have found vast application in analysing…

Information Retrieval · Computer Science 2014-05-30 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…

Computation and Language · Computer Science 2020-10-13 Roy Bar-Haim , Yoav Kantor , Lilach Eden , Roni Friedman , Dan Lahav , Noam Slonim

One of the key tasks of sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. In this work, we focus on using supervised sequence labeling as the base approach to performing…

Computation and Language · Computer Science 2016-12-26 Lei Shu , Bing Liu , Hu Xu , Annice Kim

Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Peer review is central to academic publishing, but the growing volume of submissions is straining the process. This motivates the development of computational approaches to support peer review. While each review is tailored to a specific…

Computation and Language · Computer Science 2025-11-05 Sheng Lu , Ilia Kuznetsov , Iryna Gurevych

Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores.…

Machine Learning · Computer Science 2022-01-04 Lu Cheng , Ruocheng Guo , Huan Liu

The rapid proliferation of online content necessitates effective summarization methods, among which dynamic aspect-based summarization stands out. Unlike its traditional counterpart, which assumes a fixed set of known aspects, this approach…

Computation and Language · Computer Science 2024-06-19 Xiaobo Guo , Soroush Vosoughi

This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…

Computation and Language · Computer Science 2020-01-14 Tianjun Hou , Bernard Yannou , Yann Leroy , Emilie Poirson

In this paper we address the task of summarizing television shows, which touches key areas in AI research: complex reasoning, multiple modalities, and long narratives. We present a modular approach where separate components perform…

Computation and Language · Computer Science 2024-08-23 Louis Mahon , Mirella Lapata

Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

Information Retrieval · Computer Science 2020-10-14 D. C. Hernandez-Bocanegra , J. Ziegler

Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…

Computation and Language · Computer Science 2025-07-29 Nicholas Deas , Kathleen McKeown

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

Computation and Language · Computer Science 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Commonly adopted metrics for extractive summarization focus on lexical overlap at the token level. In this paper, we present a facet-aware evaluation setup for better assessment of the information coverage in extracted summaries.…

Computation and Language · Computer Science 2020-05-01 Yuning Mao , Liyuan Liu , Qi Zhu , Xiang Ren , Jiawei Han

Aspect-based summarization is the task of generating focused summaries based on specific points of interest. Such summaries aid efficient analysis of text, such as quickly understanding reviews or opinions from different angles. However,…

Computation and Language · Computer Science 2020-11-17 Hiroaki Hayashi , Prashant Budania , Peng Wang , Chris Ackerson , Raj Neervannan , Graham Neubig

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

Aspect-based summarization has attracted significant attention for its ability to generate more fine-grained and user-aligned summaries. While most existing approaches assume a set of predefined aspects as input, real-world scenarios often…

Computation and Language · Computer Science 2025-10-09 Yong-En Tian , Yu-Chien Tang , An-Zi Yen , Wen-Chih Peng