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Reviews are central to how travelers evaluate products on online marketplaces, yet existing summarization research often emphasizes end-to-end quality while overlooking benchmark reliability and the practical utility of granular insights.…

Computation and Language · Computer Science 2026-03-23 Piyush Kumar Singh , Jayesh Choudhari

We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…

Computation and Language · Computer Science 2018-08-28 Stefanos Angelidis , Mirella Lapata

Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…

Computation and Language · Computer Science 2025-06-13 Wendi Zhou , Ameer Saadat-Yazdi , Nadin Kokciyan

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does not rely on pre-labeled reviews - and it is agnostic - since…

Social and Information Networks · Computer Science 2017-04-19 Michela Fazzolari , Marinella Petrocchi , Alessandro Tommasi , Cesare Zavattari

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…

Computation and Language · Computer Science 2022-06-06 Reinald Kim Amplayo , Arthur Bražinskas , Yoshi Suhara , Xiaolan Wang , Bing Liu

Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However,…

Machine Learning · Computer Science 2020-10-13 Arthur Bražinskas , Mirella Lapata , Ivan Titov

In this paper, we study abstractive review summarization.Observing that review summaries often consist of aspect words, opinion words and context words, we propose a two-stage reinforcement learning approach, which first predicts the output…

Computation and Language · Computer Science 2020-04-14 Yufei Tian , Jianfei Yu , Jing Jiang

Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…

Computation and Language · Computer Science 2011-10-10 Duy Khang Ly , Kazunari Sugiyama , Ziheng Lin , Min-Yen Kan

Opinion summarization is the task of automatically generating summaries for a set of reviews about a specific target (e.g., a movie or a product). Since the number of reviews for each target can be prohibitively large, neural network-based…

Computation and Language · Computer Science 2021-01-25 Reinald Kim Amplayo , Mirella Lapata

The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…

Information Retrieval · Computer Science 2015-07-30 Ahmad Kamal

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly

Opinion summarization from online product reviews is a challenging task, which involves identifying opinions related to various aspects of the product being reviewed. While previous works require additional human effort to identify relevant…

Computation and Language · Computer Science 2019-11-25 Chao Zhao , Snigdha Chaturvedi

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Opinion summarization is expected to digest larger review sets and provide summaries from different perspectives. However, most existing solutions are deficient in epitomizing extensive reviews and offering opinion summaries from various…

Computation and Language · Computer Science 2023-10-23 Han Jiang , Rui Wang , Zhihua Wei , Yu Li , Xinpeng Wang

Opinion summarization aims to profile a target by extracting opinions from multiple documents. Most existing work approaches the task in a semi-supervised manner due to the difficulty of obtaining high-quality annotation from thousands of…

Computation and Language · Computer Science 2021-10-19 Suyu Ge , Jiaxin Huang , Yu Meng , Sharon Wang , Jiawei Han

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Opinion summarization has been traditionally approached with unsupervised, weakly-supervised and few-shot learning techniques. In this work, we collect a large dataset of summaries paired with user reviews for over 31,000 products, enabling…

Computation and Language · Computer Science 2021-09-10 Arthur Bražinskas , Mirella Lapata , Ivan Titov

We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…

Computation and Language · Computer Science 2023-05-22 Tom Hosking , Hao Tang , Mirella Lapata

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called…

Computation and Language · Computer Science 2022-12-29 Subhasis Dasgupta , Jaydip Sen
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