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As generative AI (GenAI) is increasingly applied in persona development to represent real users, understanding the implications and limitations of this technology is essential for establishing robust practices. This scoping review analyzes…

Human-Computer Interaction · Computer Science 2026-04-20 Danial Amin , Joni Salminen , Farhan Ahmed , Sonja M. H. Tervola , Sankalp Sethi , Bernard J. Jansen

Generative Artificial Intelligence (GenAI) rapidly transforms software engineering, yet existing research remains fragmented across individual tasks in the Software Development Lifecycle. This study integrates a systematic literature review…

Software Engineering · Computer Science 2026-03-19 Vincent Gurgul , Robin Gubela , Stefan Lessmann

Recent successes in Generative Artificial Intelligence (GenAI) have led to new technologies capable of generating high-quality code, natural language, and images. The next step is to integrate GenAI technology into products, a task…

Software Engineering · Computer Science 2024-04-26 Steffen Herbold , Brian Valerius , Anamaria Mojica-Hanke , Isabella Lex , Joel Mittel

Generative AI (GenAI) tools are increasingly being adopted in software development as productivity aids, since there is evidence that GenAI tools can improve individual aspects of productivity. However, productivity is multidimensional;…

Software Engineering · Computer Science 2026-04-07 Sadia Afroz , Zixuan Feng , Tyler Menezes , Katie Kimura , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma

Because of the speed of its development, broad scope of application, and its ability to augment human performance, generative AI challenges the very notions of governance, trust, and human agency. The technology's capacity to mimic human…

Computers and Society · Computer Science 2024-06-10 Anka Reuel , Trond Arne Undheim

Responsible AI principles provide ethical guidelines for developing AI systems, yet their practical implementation in software engineering lacks thorough investigation. Therefore, this study explores the practices and challenges faced by…

Software Engineering · Computer Science 2024-12-11 Matheus de Morais Leça , Mariana Bento , Ronnie de Souza Santos

In recent years, there has been an increased emphasis on understanding and mitigating adverse impacts of artificial intelligence (AI) technologies on society. Across academia, industry, and government bodies, a variety of endeavours are…

Computers and Society · Computer Science 2022-05-18 Ramya Srinivasan , Devi Parikh

Despite the growing use of generative artificial intelligence (GenAI) in entrepreneurship, research on its impact remains fragmented. To address this limitation, we provide an integrative review of how GenAI influences entrepreneurs at each…

Computers and Society · Computer Science 2026-04-06 Jackson G. Lu , Gerui Gloria Zhao , Anna Manyi Zheng

Context: Responsibility gaps, long-recognized challenges in socio-technical systems where accountability becomes diffuse or ambiguous, have become increasingly pronounced in GenAI-enabled software. The generative and adaptive nature…

Software Engineering · Computer Science 2025-11-18 Zhenyu Mao , Jacky Keung , Yicheng Sun , Yifei Wang , Shuo Liu , Jialong Li

Generative Artificial Intelligence (GenAI) enables digital representatives to make decisions on behalf of team members in collaborative tasks, but faces challenges in accurately representing preferences. While supplying GenAI with detailed…

Computer Science and Game Theory · Computer Science 2025-12-16 Kexin Chen , Jianwei Huang , Yuan Luo

Artificial Intelligence (AI), particularly through the advent of large-scale generative AI (GenAI) models such as Large Language Models (LLMs), has become a transformative element in contemporary technology. While these models have unlocked…

Software Engineering · Computer Science 2024-01-19 Boming Xia , Qinghua Lu , Liming Zhu , Sung Une Lee , Yue Liu , Zhenchang Xing

Although artificial intelligence (AI) is solving real-world challenges and transforming industries, there are serious concerns about its ability to behave and make decisions in a responsible way. Many AI ethics principles and guidelines for…

Artificial Intelligence · Computer Science 2022-07-22 Qinghua Lu , Liming Zhu , Xiwei Xu , Jon Whittle , David Douglas , Conrad Sanderson

Generative AI tools are increasingly used for legal tasks, including legal research, drafting documents, and even for legal decision-making. As for other purposes, the use of GenAI in the legal domain comes with various risks and benefits…

Computers and Society · Computer Science 2026-02-11 Kimon Kieslich , Sophie Morosoli , Nicholas Diakopoulos , Natali Helberger

Context. GenAI tools are being increasingly adopted by practitioners in SE, promising support for several SE activities. Despite increasing adoption, we still lack empirical evidence on how GenAI is used in practice, the benefits it…

Software Engineering · Computer Science 2026-04-02 Görkem Giray , Onur Demirörs , Marcos Kalinowski , Daniel Mendez

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

Generative AI models are capable of performing a wide variety of tasks that have traditionally required creativity and human understanding. During training, they learn patterns from existing data and can subsequently generate new content…

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

Many guidelines for responsible AI have been suggested to help AI practitioners in the development of ethical and responsible AI systems. However, these guidelines are often neither grounded in regulation nor usable by different roles, from…

Human-Computer Interaction · Computer Science 2024-06-05 Marios Constantinides , Edyta Bogucka , Daniele Quercia , Susanna Kallio , Mohammad Tahaei

In recent years, generative AI (GenAI), like large language models and text-to-image models, has received significant attention across various domains. However, ensuring the responsible generation of content by these models is crucial for…

Computers and Society · Computer Science 2024-09-04 Jindong Gu

Software practitioners are discussing GenAI transformations in software project management openly and widely. To understand the state of affairs, we performed a grey literature review using 47 publicly available practitioner sources…

Software Engineering · Computer Science 2026-01-26 Lakshana Iruni Assalaarachchi , Zainab Masood , Rashina Hoda , John Grundy