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Related papers: Trustworthiness in Stochastic Systems: Towards Ope…

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Objective: This paper develops a theoretical framework explaining when and why AI explanations enhance versus impair human decision-making. Background: Transparency is advocated as universally beneficial for human-AI interaction, yet…

Human-Computer Interaction · Computer Science 2026-01-21 Ancuta Margondai , Mustapha Mouloua

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

Despite the growing promise of artificial intelligence (AI) in supporting decision-making across domains, fostering appropriate human reliance on AI remains a critical challenge. In this paper, we investigate the utility of exploring…

Human-Computer Interaction · Computer Science 2025-05-26 Min Hun Lee , Martyn Zhe Yu Tok

AI is transforming the healthcare domain and is increasingly helping practitioners to make health-related decisions. Therefore, accountability becomes a crucial concern for critical AI-driven decisions. Although regulatory bodies, such as…

Artificial Intelligence · Computer Science 2025-09-04 Prachi Bagave , Marcus Westberg , Marijn Janssen , Aaron Yi Ding

Creating systems that are aligned with our goals is seen as a leading approach to create safe and beneficial AI in both leading AI companies and the academic field of AI safety. We defend the view that misaligned AGI - future, generally…

Computers and Society · Computer Science 2025-06-05 Max Hellrigel-Holderbaum , Leonard Dung

Artificial intelligence (AI) is becoming increasingly more popular and can be found in workplaces and homes around the world. The decisions made by such "black box" systems are often opaque; that is, so complex as to be functionally…

Artificial Intelligence · Computer Science 2022-05-27 Rob Geada , Tommaso Teofili , Rui Vieira , Rebecca Whitworth , Daniele Zonca

Trustworthiness is a central requirement for the acceptance and success of human-centered artificial intelligence (AI). To deem an AI system as trustworthy, it is crucial to assess its behaviour and characteristics against a gold standard…

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

Human-Computer Interaction · Computer Science 2026-01-27 Tejas Srinivasan , Jesse Thomason

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

Certainty around the regulatory environment is crucial to enable responsible AI innovation and foster the social acceptance of these powerful new technologies. One notable source of uncertainty is, however, that the existing legal liability…

Computers and Society · Computer Science 2020-05-20 Olivia J. Erdélyi , Gábor Erdélyi

The debate on AI ethics largely focuses on technical improvements and stronger regulation to prevent accidents or misuse of AI, with solutions relying on holding individual actors accountable for responsible AI development. While useful and…

Artificial Intelligence · Computer Science 2019-11-11 Agnes Schim van der Loeff , Iggy Bassi , Sachin Kapila , Jevgenij Gamper

Recent proliferation of powerful AI systems has created a strong need for capabilities that help users to calibrate trust in those systems. As AI systems grow in scale, information required to evaluate their trustworthiness becomes less…

Human-Computer Interaction · Computer Science 2025-11-20 Scott T Steinmetz , Asmeret Naugle , Paul Schutte , Matt Sweitzer , Alex Washburne , Lisa Linville , Daniel Krofcheck , Michal Kucer , Samuel Myren

As conversational AI systems become increasingly integrated into everyday life, they raise pressing concerns about user autonomy, trust, and the commercial interests that influence their behavior. To address these concerns, this paper…

Computers and Society · Computer Science 2026-01-07 Jacob Erickson

Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…

Artificial Intelligence · Computer Science 2024-05-10 Helena Löfström

Humans display significant uncertainty when confronted with moral dilemmas, yet the extent of such uncertainty in machines and AI agents remains underexplored. Recent studies have confirmed the overly confident tendencies of…

Artificial Intelligence · Computer Science 2025-11-18 Jea Kwon , Luiz Felipe Vecchietti , Sungwon Park , Meeyoung Cha

The stochastic nature of artificial intelligence (AI) models introduces risk to business applications that use AI models without careful consideration. This paper offers an approach to use AI techniques to gain insights on the usage of the…

Computers and Society · Computer Science 2019-06-26 Aleksander Slominski , Vinod Muthusamy , Vatche Ishakian

Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…

Human-Computer Interaction · Computer Science 2025-01-29 Olya Rezaeian , Alparslan Emrah Bayrak , Onur Asan

Motivated by mitigating potentially harmful impacts of technologies, the AI community has formulated and accepted mathematical definitions for certain pillars of accountability: e.g. privacy, fairness, and model transparency. Yet, we argue…

Machine Learning · Computer Science 2022-12-16 Teresa Datta , Daniel Nissani , Max Cembalest , Akash Khanna , Haley Massa , John P. Dickerson

As artificial intelligence (AI) becomes increasingly embedded in healthcare delivery, this chapter explores the critical aspects of developing reliable and ethical Clinical Decision Support Systems (CDSS). Beginning with the fundamental…

Artificial Intelligence · Computer Science 2025-02-18 Muhammet Alkan , Idris Zakariyya , Samuel Leighton , Kaushik Bhargav Sivangi , Christos Anagnostopoulos , Fani Deligianni

As AI systems are integrated into high stakes social domains, researchers now examine how to design and operate them in a safe and ethical manner. However, the criteria for identifying and diagnosing safety risks in complex social contexts…

Computers and Society · Computer Science 2021-06-22 Roel Dobbe , Thomas Krendl Gilbert , Yonatan Mintz
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