Related papers: Understanding Attitudes and Trust of Generative AI…
People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…
As generative artificial intelligence (GAI) enters the mental health landscape, questions arise about how individuals weigh AI tools against human therapists. This study examined belief-based predictors of intention to use GAI and…
Conversational generative artificial intelligence agents (or genAI chatbots) could benefit youth mental health, yet young people's perspectives remain underexplored. We examined the Mental health Intelligence Agent (Mia), a genAI chatbot…
Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…
Generative AI (genAI) tools promise productivity gains, yet miscalibrated trust and usage friction still hinder adoption. Moreover, genAI can be exclusionary, failing to adequately support diverse users. One such aspect of diversity is…
Generative artificial intelligence (GAI) chatbots built for mental health could deliver safe, personalized, and scalable mental health support. We evaluate a foundation model designed for mental health. Adults completed mental health…
People experiencing mental health crises frequently turn to open-ended generative AI (GenAI) chatbots for support. However, rather than providing immediate assistance, some GenAI chatbots are designed to respond to crisis situations in ways…
Generative artificial intelligence (Generative AI) is transforming healthcare. With this evolution comes optimism regarding the impact it will have on mental health, as well as concern regarding the risks that come with generative AI…
The rapid adoption of generative artificial intelligence (GenAI) technologies has led many organizations to integrate AI into their products and services, often without considering user preferences. Yet, public attitudes toward AI use,…
As generative AI (GenAI) tools like ChatGPT become more common in higher education, understanding student attitudes is essential for evaluating their educational impact and supporting responsible AI integration. This study introduces a…
Generative AI (GenAI) platforms, such as ChatGPT, have gained popularity among the public due to their ease of access, use, and support of educational and creative activities. Despite these benefits, GenAI poses unique risks for families,…
Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…
Undoubtedly, the evolution of Generative AI (GenAI) models has been the highlight of digital transformation in the year 2022. As the different GenAI models like ChatGPT and Google Bard continue to foster their complexity and capability,…
Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose…
Chatbots have become increasingly prevalent. A growing body of research focused on the issue of human trust in AI. However, most existing user studies are conducted primarily with adult groups, overlooking teenagers who are also engaging…
As generative AI (GenAI) becomes increasingly widespread, it is crucial to equip users, particularly vulnerable populations such as older adults (65 and older), with the knowledge to understand its benefits and potential risks. Older adults…
We study how Generative AI (GenAI) adoption is reshaping work. While prior studies show that GenAI enhances role-level productivity and task composition, its influence on skills - the fundamental enablers of task execution, and the ultimate…
Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…
In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…
The capability of GenAI-based chatbots, such as ChatGPT and Gemini, has expanded quickly in recent years, turning them into GenAI Chatbot Ecosystems. Yet, users' understanding of how such ecosystems work remains unknown. In this paper, we…