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Millions of people now use non-clinical Large Language Model (LLM) tools like ChatGPT for mental well-being support. This paper investigates what it means to design such tools responsibly, and how to operationalize that responsibility in…

Human-Computer Interaction · Computer Science 2026-02-23 Ned Cooper , Jose A. Guridi , Angel Hsing-Chi Hwang , Beth Kolko , Emma Elizabeth McGinty , Qian Yang

Patients with schizophrenia often present with cognitive impairments that may hinder their ability to learn about their condition. These individuals could benefit greatly from education platforms that leverage the adaptability of Large…

Computation and Language · Computer Science 2024-10-18 Per Niklas Waaler , Musarrat Hussain , Igor Molchanov , Lars Ailo Bongo , Brita Elvevåg

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

This study investigates the efficacy of Large Language Models (LLMs) in interactive language therapy for high-functioning autistic adolescents. With the rapid advancement of artificial intelligence, particularly in natural language…

Human-Computer Interaction · Computer Science 2023-11-17 Yujin Cho , Mingeon Kim , Seojin Kim , Oyun Kwon , Ryan Donghan Kwon , Yoonha Lee , Dohyun Lim

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

The proliferation of Large Language Models (LLMs) and Intelligent Virtual Agents acting as psychotherapists presents significant opportunities for expanding mental healthcare access. However, their deployment has also been linked to serious…

Computation and Language · Computer Science 2025-09-23 Ian Steenstra , Timothy W. Bickmore

Generative Large Language Models (LLMs) show potential in data analysis, yet their full capabilities remain uncharted. Our work explores the capabilities of LLMs for creating and refining visualizations via conversational interfaces. We…

Human-Computer Interaction · Computer Science 2023-11-10 Matt-Heun Hong , Anamaria Crisan

The rapid advancements in large language models (LLMs) have opened up new opportunities for transforming patient engagement in healthcare through conversational AI. This paper presents an overview of the current landscape of LLMs in…

Artificial Intelligence · Computer Science 2024-11-27 Bo Wen , Raquel Norel , Julia Liu , Thaddeus Stappenbeck , Farhana Zulkernine , Huamin Chen

Large Language Models (LLMs) can play a vital role in psychotherapy by adeptly handling the crucial task of cognitive reframing and overcoming challenges such as shame, distrust, therapist skill variability, and resource scarcity. Previous…

Human-Computer Interaction · Computer Science 2025-01-28 Mengxi Xiao , Qianqian Xie , Ziyan Kuang , Zhicheng Liu , Kailai Yang , Min Peng , Weiguang Han , Jimin Huang

Large language models (LLMs) are powerful artificial intelligence (AI) tools transforming how research is conducted. However, their use in research has been met with skepticism, due to concerns about hallucinations, biases and potential…

Artificial Intelligence · Computer Science 2025-07-08 Ruian Ke , Ruy M. Ribeiro

In response to the increasing mental health challenges faced by college students, we sought to understand their perspectives on how AI applications, particularly Large Language Models (LLMs), can be leveraged to enhance their mental…

Human-Computer Interaction · Computer Science 2024-09-27 Owen Xingjian Zhang , Shuyao Zhou , Jiayi Geng , Yuhan Liu , Sunny Xun Liu

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not…

Computation and Language · Computer Science 2026-03-05 Navdeep Singh Bedi , Ana-Maria Bucur , Noriko Kando , Fabio Crestani

The demand for psychological counselling has grown significantly in recent years, particularly with the global outbreak of COVID-19, which has heightened the need for timely and professional mental health support. Online psychological…

Computation and Language · Computer Science 2023-09-04 Tin Lai , Yukun Shi , Zicong Du , Jiajie Wu , Ken Fu , Yichao Dou , Ziqi Wang

With the advancement of large language models (LLMs), the focus in Conversational AI has shifted from merely generating coherent and relevant responses to tackling more complex challenges, such as personalizing dialogue systems. In an…

Computation and Language · Computer Science 2025-02-13 Maria Molchanova , Anna Mikhailova , Anna Korzanova , Lidiia Ostyakova , Alexandra Dolidze

Background: Motivational interviewing (MI) is an effective counseling approach for promoting health behavior change, but its impact is constrained by the need for highly trained human counselors. Objective: This study aimed to explore a…

Computation and Language · Computer Science 2025-12-18 Run-ze Hu , Yang Yang , Yi-hang Yang , Jing-qi Kong , Jia-hui Luo , Wen-yu Yang , Jing Chen , Jing-yao Liu , Hui-qun Zeng , Lei Zhang , Zheng Liu

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Large Language Models (LLMs) have become valuable assets in mental health, showing promise in both classification tasks and counseling applications. This paper offers a perspective on using LLMs in mental health applications. It discusses…

Computation and Language · Computer Science 2023-12-19 Shaoxiong Ji , Tianlin Zhang , Kailai Yang , Sophia Ananiadou , Erik Cambria