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Related papers: The Muddy Waters of Modeling Empathy in Language: …

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We review the state of research on empathy in natural language processing and identify the following issues: (1) empathy definitions are absent or abstract, which (2) leads to low construct validity and reproducibility. Moreover, (3)…

Computation and Language · Computer Science 2025-07-29 Allison Lahnala , Charles Welch , David Jurgens , Lucie Flek

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

Recent advances in NLP demonstrate the effectiveness of training large-scale language models and transferring them to downstream tasks. Can fine-tuning these models on tasks other than language modeling further improve performance? In this…

Computation and Language · Computer Science 2020-10-08 Tu Vu , Tong Wang , Tsendsuren Munkhdalai , Alessandro Sordoni , Adam Trischler , Andrew Mattarella-Micke , Subhransu Maji , Mohit Iyyer

Empathy plays a pivotal role in fostering prosocial behavior, often triggered by the sharing of personal experiences through narratives. However, modeling empathy using NLP approaches remains challenging due to its deep interconnection with…

Computation and Language · Computer Science 2024-11-01 Muhammad Arslan Manzoor , Yuxia Wang , Minghan Wang , Preslav Nakov

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Computational detection and understanding of empathy is an important factor in advancing human-computer interaction. Yet to date, text-based empathy prediction has the following major limitations: It underestimates the psychological…

Computation and Language · Computer Science 2018-08-31 Sven Buechel , Anneke Buffone , Barry Slaff , Lyle Ungar , João Sedoc

While contextualized word representations have improved state-of-the-art benchmarks in many NLP tasks, their potential usefulness for social-oriented tasks remains largely unexplored. We show how contextualized word embeddings can be used…

Computation and Language · Computer Science 2019-06-06 Anjalie Field , Yulia Tsvetkov

The dominating NLP paradigm of training a strong neural predictor to perform one task on a specific dataset has led to state-of-the-art performance in a variety of applications (eg. sentiment classification, span-prediction based question…

Computation and Language · Computer Science 2021-09-06 Paul Michel

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

Computation and Language · Computer Science 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

The first objective of this paper are to introduce a strong theoretical concept as a proposed model that visualizes the process of realizing empathy, based on the ample analysis of the collected work in the survey. Secondly, the intended…

Computers and Society · Computer Science 2020-09-04 Marialejandra Garcia Corretjer , David Miralles , Raquel Ros

Contextual word representations derived from large-scale neural language models are successful across a diverse set of NLP tasks, suggesting that they encode useful and transferable features of language. To shed light on the linguistic…

Computation and Language · Computer Science 2019-04-29 Nelson F. Liu , Matt Gardner , Yonatan Belinkov , Matthew E. Peters , Noah A. Smith

Large pre-trained neural language models have supported the effectiveness of many NLP tasks, yet are still prone to generating toxic language hindering the safety of their use. Using empathetic data, we improve over recent work on…

Computation and Language · Computer Science 2022-05-17 Allison Lahnala , Charles Welch , Béla Neuendorf , Lucie Flek

Many modern learning tasks require models that can take inputs of varying sizes. Consequently, dimension-independent architectures have been proposed for domains where the inputs are graphs, sets, and point clouds. Recent work on graph…

Machine Learning · Computer Science 2026-02-12 Eitan Levin , Yuxin Ma , Mateo Díaz , Soledad Villar

Team adaptation to new cooperative tasks is a hallmark of human intelligence, which has yet to be fully realized in learning agents. Previous work on multi-agent transfer learning accommodate teams of different sizes, heavily relying on the…

Artificial Intelligence · Computer Science 2022-03-10 Rongjun Qin , Feng Chen , Tonghan Wang , Lei Yuan , Xiaoran Wu , Zongzhang Zhang , Chongjie Zhang , Yang Yu

This paper explores the topic of transportability, as a sub-area of generalisability. By proposing the utilisation of metrics based on well-established statistics, we are able to estimate the change in performance of NLP models in new…

Computation and Language · Computer Science 2021-05-04 Guy Marshall , Mokanarangan Thayaparan , Philip Osborne , Andre Freitas

Large language models are increasingly deployed across diverse applications. This often includes tasks LLMs have not encountered during training. This implies that enumerating and obtaining the high-quality training data for all tasks is…

Computation and Language · Computer Science 2025-11-11 Shambhavi Krishna , Atharva Naik , Chaitali Agarwal , Sudharshan Govindan , Taesung Lee , Haw-Shiuan Chang

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

Artificial Intelligence · Computer Science 2019-08-16 Özge Nilay Yalçın

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

We seek to better understand the difference in quality of the several publicly released embeddings. We propose several tasks that help to distinguish the characteristics of different embeddings. Our evaluation of sentiment polarity and…

Machine Learning · Computer Science 2013-05-31 Yanqing Chen , Bryan Perozzi , Rami Al-Rfou , Steven Skiena
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