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Today, the acquisition of various behavioral log data has enabled deeper understanding of customer preferences and future behaviors in the marketing field. In particular, multimodal deep learning has achieved highly accurate predictions by…
Session-based recommendation is an important task for e-commerce services, where a large number of users browse anonymously or may have very distinct interests for different sessions. In this paper we present one of the winning solutions…
Query intent classification, which aims at assisting customers to find desired products, has become an essential component of the e-commerce search. Existing query intent classification models either design more exquisite models to enhance…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…
Recommendation reason generation, aiming at showing the selling points of products for customers, plays a vital role in attracting customers' attention as well as improving user experience. A simple and effective way is to extract keywords…
In e-commerce, where users face a vast array of possible item choices, recommender systems are vital for helping them discover suitable items they might otherwise overlook. While many recommender systems primarily rely on a user's purchase…
Large Language Models (LLMs) are transforming personalized search, recommendations, and customer interaction in e-commerce. Customers increasingly shop across multiple devices, from voice-only assistants to multimodal displays, each…
The popularity of e-commerce platforms continues to grow. Being able to understand, and predict customer behavior is essential for customizing the user experience through personalized result presentations, recommendations, and special…
Recommender systems have long been built upon the modeling of interactions between users and items, while recent studies have sought to broaden this paradigm by generalizing to new users and items, incorporating diverse information sources,…
In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…
The MIPS (maximum inner product search), which finds the item with the highest inner product with a given query user, is an essential problem in the recommendation field. It is usual that e-commerce companies face situations where they want…
Session-based recommendation is devoted to characterizing preferences of anonymous users based on short sessions. Existing methods mostly focus on mining limited item co-occurrence patterns exposed by item ID within sessions, while ignoring…
One of the primary areas of interest in High Performance Computing is the improvement of performance of parallel workloads. Nowadays, compilable source code-based optimization tasks that employ deep learning often exploit LLVM Intermediate…
Personality computing and affective computing have gained recent interest in many research areas. The datasets for the task generally have multiple modalities like video, audio, language and bio-signals. In this paper, we propose a flexible…
Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…
Understanding latent user needs beneath shopping behaviors is critical to e-commercial applications. Without a proper definition of user needs in e-commerce, most industry solutions are not driven directly by user needs at current stage,…
Nowadays, customer's demands for E-commerce are more diversified, which introduces more complications to the product retrieval industry. Previous methods are either subject to single-modal input or perform supervised image-level product…
Automatic live commenting aims to provide real-time comments on videos for viewers. It encourages users engagement on online video sites, and is also a good benchmark for video-to-text generation. Recent work on this task adopts…
Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…
Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…