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This paper presents our research on leveraging social media Big Data and AI to support hurricane disaster emergency response. The current practice of hurricane emergency response for rescue highly relies on emergency call centres. The more…

Artificial Intelligence · Computer Science 2021-06-15 Jingwei Huang , Wael Khallouli , Ghaith Rabadi , Mamadou Seck

Physical media (like surveillance cameras) and social media (like Instagram and Twitter) may both be useful in attaining on-the-ground information during an emergency or disaster situation. However, the intersection and reliability of both…

Social and Information Networks · Computer Science 2019-01-23 Chittayong Surakitbanharn , Calvin Yau , Guizhen Wang , Aniesh Chawla , Yinuo Pan , Zhaoya Sun , Sam Yellin , David Ebert , Yung-Hsiang Lu , George K. Thiruvathukal

Natural disasters, including earthquakes, wildfires and cyclones, bear a huge risk on human lives as well as infrastructure assets. An effective response to disaster depends on the ability to rapidly and efficiently assess the intensity of…

Computers and Society · Computer Science 2025-09-03 Aman Raj , Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Dipen Pradhan , Ankit Shetgaonkar

Online social networks are increasingly being utilized for collective sense making and information processing in disasters. However, the underlying mechanisms that shape the dynamics of collective intelligence in online social networks…

Social and Information Networks · Computer Science 2024-12-24 Chao Fan , Fangsheng Wu , Ali Mostafavi

Online social networks allow different agencies and the public to interact and share the underlying risks and protective actions during major disasters. This study revealed such crisis communication patterns during hurricane Laura…

Social and Information Networks · Computer Science 2024-04-01 Khondhaker Al Momin , H M Imran Kays , Arif Mohaimin Sadri

Social media data has been increasingly used to facilitate situational awareness during events and emergencies such as natural disasters. While researchers have investigated several methods to summarize, visualize or mine the data for…

Social and Information Networks · Computer Science 2019-09-17 Luke S. Snyder , Morteza Karimzadeh , Christina Stober , David S. Ebert

Social media has become a critical source of situational awareness during disasters, providing real-time insights into evolving impacts and emerging needs. To support crisis response at scale, recent work has increasingly leveraged large…

Computers and Society · Computer Science 2026-05-05 Timothy Douglas , Roben Delos Reyes , Asanobu Kitamoto

Rapid damage assessment is one of the core tasks that response organizations perform at the onset of a disaster to understand the scale of damage to infrastructures such as roads, bridges, and buildings. This work analyzes the usefulness of…

Social and Information Networks · Computer Science 2020-04-15 Muhammad Imran , Firoj Alam , Umair Qazi , Steve Peterson , Ferda Ofli

Social media plays increasingly significant roles in disaster response, but effectively leveraging social media for rescue is challenging. This study analyzed rescue requests on Twitter during the 2017 Hurricane Harvey, in which many…

Social and Information Networks · Computer Science 2021-11-16 Lei Zou , Danqing Liao , Nina S. N. Lam , Michelle Meyer , Nasir G. Gharaibeh , Heng Cai , Bing Zhou , Dongying Li

Lack of global data inventories obstructs scientific modeling of and response to landslide hazards which are oftentimes deadly and costly. To remedy this limitation, new approaches suggest solutions based on citizen science that requires…

Computer Vision and Pattern Recognition · Computer Science 2024-04-25 Ferda Ofli , Muhammad Imran , Umair Qazi , Julien Roch , Catherine Pennington , Vanessa J. Banks , Remy Bossu

Natural hazards are becoming increasingly expensive as climate change and development are exposing communities to greater risks. Preparation and recovery are critical for climate change resilience, and social media are being used more and…

Social and Information Networks · Computer Science 2019-03-06 Meredith T. Niles , Benjamin F. Emery , Andrew J. Reagan , Peter Sheridan Dodds , Christopher M. Danforth

In recent years, social media has emerged as a primary channel for users to promptly share feedback and issues during disasters and emergencies, playing a key role in crisis management. While significant progress has been made in collecting…

Computation and Language · Computer Science 2025-04-18 Loris Belcastro , Cristian Cosentino , Fabrizio Marozzo , Merve Gündüz-Cüre , Sule Öztürk-Birim

This paper presents an online system that leverages social media data in real time to identify landslide-related information automatically using state-of-the-art artificial intelligence techniques. The designed system can (i) reduce the…

Computers and Society · Computer Science 2023-06-05 Ferda Ofli , Umair Qazi , Muhammad Imran , Julien Roch , Catherine Pennington , Vanessa Banks , Remy Bossu

Information flow during catastrophic events is a critical aspect of disaster management. Modern communication platforms, in particular online social networks, provide an opportunity to study such flow, and a mean to derive early-warning…

Social and Information Networks · Computer Science 2015-06-18 Yury Kryvasheyeu , Haohui Chen , Esteban Moro , Pascal Van Hentenryck , Manuel Cebrian

After significant earthquakes, we can see images posted on social media platforms by individuals and media agencies owing to the mass usage of smartphones these days. These images can be utilized to provide information about the shaking…

Computer Vision and Pattern Recognition · Computer Science 2022-06-09 Gaurav Chachra , Qingkai Kong , Jim Huang , Srujay Korlakunta , Jennifer Grannen , Alexander Robson , Richard Allen

Although social media provides a vibrant platform to discuss real-world events, the quantity of information generated can overwhelm decision making based on that information. By better understanding who is participating in information…

Social and Information Networks · Computer Science 2018-10-03 Rahul Pandey , Hemant Purohit , Jennifer Chan , Aditya Johri

Earthquakes have a deep impact on wide areas, and emergency rescue operations may benefit from social media information about the scope and extent of the disaster. Therefore, this work presents a text miningbased approach to collect and…

Computation and Language · Computer Science 2022-12-14 Zhe Zheng , Hong-Zheng Shi , Yu-Cheng Zhou , Xin-Zheng Lu , Jia-Rui Lin

Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use…

Computation and Language · Computer Science 2021-04-09 Firoj Alam , Umair Qazi , Muhammad Imran , Ferda Ofli

Disaster management demands a near real-time information dissemina-tion so that the emergency services can be provided to the right people at the right time. Recent advances in information and communication technologies enable collection of…

Android's Earthquake Alert (AEA) system provided timely early warnings to millions during the Mw 6.2 Marmara Ereglisi, T\"urkiye earthquake on April 23, 2025. This event, the largest in the region in 25 years, served as a critical…