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The recruitment process significantly impacts an organization's performance, productivity, and culture. Traditionally, human resource experts and industrial-organizational psychologists have developed systematic hiring methods, including…

Computers and Society · Computer Science 2025-05-20 Dena F. Mujtaba , Nihar R. Mahapatra

Over the past few decades, ubiquitous sensors and systems have been an integral part of humans' everyday life. They augment human capabilities and provide personalized experiences across diverse contexts such as healthcare, education, and…

Human-Computer Interaction · Computer Science 2023-08-21 Han Zhang , Leijie Wang , Yilun Sheng , Xuhai Xu , Jennifer Mankoff , Anind K. Dey

Employers are adopting algorithmic hiring technology throughout the recruitment pipeline. Algorithmic fairness is especially applicable in this domain due to its high stakes and structural inequalities. Unfortunately, most work in this…

Recent years have seen rapid growth in the market for HR technology and AI-driven HR solutions in particular. This popularity has also resulted in increased attention to the negative aspects of using AI to support hiring practices, such as…

Computers and Society · Computer Science 2026-03-09 Mesut Kaya , Toine Bogers

Avoiding bias and understanding the real-world consequences of AI-supported decision-making are critical to address fairness and assign accountability. Existing approaches often focus either on technical aspects, such as datasets and…

Computers and Society · Computer Science 2025-11-19 Mattias Brännström , Themis Dimitra Xanthopoulou , Lili Jiang

Decision making in crucial applications such as lending, hiring, and college admissions has witnessed increasing use of algorithmic models and techniques as a result of a confluence of factors such as ubiquitous connectivity, ability to…

Artificial Intelligence · Computer Science 2020-09-08 G Roshan Lal , Sahin Cem Geyik , Krishnaram Kenthapadi

Recommender systems can strongly influence which information we see online, e.g., on social media, and thus impact our beliefs, decisions, and actions. At the same time, these systems can create substantial business value for different…

Information Retrieval · Computer Science 2023-05-10 Yashar Deldjoo , Dietmar Jannach , Alejandro Bellogin , Alessandro Difonzo , Dario Zanzonelli

In the current landscape of ever-increasing levels of digitalization, we are facing major challenges pertaining to scalability. Recommender systems have become irreplaceable both for helping users navigate the increasing amounts of data…

Information Retrieval · Computer Science 2024-04-03 Bjørnar Vassøy , Helge Langseth

As freelancing work keeps on growing almost everywhere due to a sharp decrease in communication costs and to the widespread of Internet-based labour marketplaces (e.g., guru.com, feelancer.com, mturk.com, upwork.com), many researchers and…

Computers and Society · Computer Science 2020-02-27 Giorgio Barnabò , Adriano Fazzone , Stefano Leonardi , Chris Schwiegelshohn

Designing sustainable systems involves complex interactions between environmental resources, social impacts, and economic issues. In a constrained world, the challenge is to achieve a balanced design across those dimensions while avoiding…

Software Engineering · Computer Science 2024-11-28 Christophe Ponsard , Bérengère Nihoul , Mounir Touzani

Already before the enactment of the EU AI Act, candidate or job recommendation for algorithmic hiring -- semi-automatically matching CVs to job postings -- was used as an example of a high-risk application where unfair treatment could…

Computers and Society · Computer Science 2025-08-05 Mesut Kaya , Toine Bogers

Fairness is one of the most desirable societal principles in collective decision-making. It has been extensively studied in the past decades for its axiomatic properties and has received substantial attention from the multiagent systems…

Artificial Intelligence · Computer Science 2023-12-25 Hadi Hosseini

We address the critical issue of biased algorithms and unfair rankings, which have permeated various sectors, including search engines, recommendation systems, and workforce management. These biases can lead to discriminatory outcomes in a…

Computers and Society · Computer Science 2025-02-11 Chiara Criscuolo , Davide Martinenghi , Giuseppe Piccirillo

Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…

Computers and Society · Computer Science 2017-07-10 L. Elisa Celis , Nisheeth K. Vishnoi

Many interesting problems in the Internet industry can be framed as a two-sided marketplace problem. Examples include search applications and recommender systems showing people, jobs, movies, products, restaurants, etc. Incorporating…

Artificial Intelligence · Computer Science 2020-06-24 Kinjal Basu , Cyrus DiCiccio , Heloise Logan , Noureddine El Karoui

We present a framework for quantifying and mitigating algorithmic bias in mechanisms designed for ranking individuals, typically used as part of web-scale search and recommendation systems. We first propose complementary measures to…

Information Retrieval · Computer Science 2019-09-04 Sahin Cem Geyik , Stuart Ambler , Krishnaram Kenthapadi

Ranking algorithms are being widely employed in various online hiring platforms including LinkedIn, TaskRabbit, and Fiverr. Prior research has demonstrated that ranking algorithms employed by these platforms are prone to a variety of…

Machine Learning · Computer Science 2021-04-09 Tom Sühr , Sophie Hilgard , Himabindu Lakkaraju

Artificial Intelligence (AI) systems for online recruitment markets have the potential to significantly enhance the efficiency and effectiveness of job placements and even promote fairness or inclusive hiring practices. Neglecting Diversity…

Artificial Intelligence · Computer Science 2024-11-12 Muneera Bano , Didar Zowghi , Fernando Mourao , Sarah Kaur , Tao Zhang

With the increase in adoption of machine learning tools by organizations risks of unfairness abound, especially when human decision processes in outcomes of socio-economic importance such as hiring, housing, lending, and admissions are…

Computers and Society · Computer Science 2020-09-11 Lily Morse , Mike H. M. Teodorescu , Yazeed Awwad , Gerald Kane

Several recent works have highlighted how search and recommender systems exhibit bias along different dimensions. Counteracting this bias and bringing a certain amount of fairness in search is crucial to not only creating a more balanced…

Information Retrieval · Computer Science 2020-08-05 Sahil Verma , Ruoyuan Gao , Chirag Shah
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